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Sheraton Frankfurt Airport Hotel & Conference Center

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#28 of 274 Hotels in Frankfurt
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Sheraton Frankfurt Airport Hotel & Conference Center
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3,391 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
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Showing 2,538: English reviews
Reviewed 3 May 2015

Service was excellent. the coffee kept me awake on very tough days. The attendant Mr. Ben was very friendly and made me feel at home after a very busy day.Was always looking forward to my daily coffee at the Lobby bar

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Helpful?
1Thank Kisaka N
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Kisaka N, The next coffee is waiting for you... Thank you very much for your enthusiastic review and your kind words about Mohammed Ben N’Hila from our café. He will make sure to make you happy again the next time you visit us. Best regards, Ralf Stresing General Manager

Reviewed 2 May 2015

Picked my cigar and Christian steered me to a drink choice that complimented the cigar that i would not have chosen, but it was perfect. Cigarwas handled well, treated well, and the drink was exactly what worked. What a great time as a foreigner - it was the best paRt of the trip. I would suggest visiting the bar or...

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Helpful?
2Thank Alex H
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Alex H, Thank you very much for recommending our smoking bar La Cubana that you enjoyed during your stay. I am glad to see that you had a great time and were pleased with your cigar and drink as well as our service. Come back soon! We always have a huge selection of cigars available. Best regards, Ralf Stresing...

Washington DC, District of Columbia
Reviewed 1 May 2015

Spent a weekend at the Sheraton for an international business meeting. While it is disconcerting to walk off an international flight, over a walkway, into a hotel lobby and into a guest room without ever breathing fresh air, it is certainly convenient. The hotel is connected via enclosed walkways to the train system and the airport so you really can...

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Helpful?
Thank EMBMaryland_DC
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear EMBMaryland_DC, Thank you very much for your positive feedback and wording your review so kindly. I gather that you stayed on our Club level, which surely has many extra features to guarantee a relaxing stay. We really hope that you will soon stay with us again, whether on a private or business trip. It would be grand to see...

Johannesburg, South Africa
Reviewed 1 May 2015

The hotel is decent enough, the room was clean and comfortable, and the staff reasonably friendly. However, comparing it to other big-chain 5 star hotels (e.g. Hilton), it was not really in the same league.

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Helpful?
Thank Eponymy
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Eponymy, Best regards to Johannesburg and thank you very much for staying at our hotel and posting your review afterwards. We hope to welcome you again at your next stopover in Frankfurt. Kind regards, Ralf Stresing General Manager

Happy Valley-Goose Bay, Canada
Reviewed 1 May 2015

By far the best hotel for convenience. The hotel is connected to the airport through a causeway. The room we had was a faimily room. Beds were comfy and the room clean. Nice big bathroom, mini fridge, ironing board, coffee, water, ect. Hairdryer, shampoo, bodywash, lotion and soap, even faceclothes. (You will want to pack your own while visiting Germany...

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Helpful?
Thank BettyCollinsMenne
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Hello BettyCollinsMenne, It was such a pleasure for us to host you and your family. Thank you very much for your awesome feedback. No doubt about it, it is extra nice to treat yourself to a comfortable, spacious room directly in front of the airport terminal if you travel with family. You can sleep in, have a luxurious breakfast and...

Reviewed 30 April 2015 via mobile

Had a wonderful meal and the service was excellent! thank you Lena Zeitler. She was very professional, polite. i would recommend anyone that has an early flight out of Frankfurt Airport to stop by the Sheraton Hotel Lobby Lounge/Cafe!

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Helpful?
Thank AUdrewAU
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear AUdrewAU, Thank you for stopping by at our café The Glass House. We appreciate your feedback very much. Lena and her team were very happy about your kind comments. They would love to see you soon again. Best regards, Ralf Stresing General Manager

Seattle, Washington
Reviewed 30 April 2015

Decent, functional, large, faceless but convenient chain hotel - no complaints there, it delivers what it claims. But the sheer thoughtless dumb action of staff leaves a bitter taste in a supposed 5 star. 1) Go to the gym, 9 floors down, quite a schlep. On return, door key doesn't work, probably too close to my phone. Walk to reception,...

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Helpful?
1Thank Docstone1
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Docstone1, Thank you very much for staying at our hotel yesterday. I am sorry that we disappointed you, though. Our safety and security regulations are quite strict, I admit. But they serve a very important purpose, viz. to protect our guests. We always ask for a photo ID when guests request a new room key. Just imagine we would...

Sydney, Australia
Reviewed 30 April 2015

Stayed one night after avert long flight from Australia. We arrived early and staff did a great job allocations a room to us within a reasonable time. The soundproof room was great. The hotel is connected to the terminal and you don't have to go out of the buildings. This also gives easy access to city trains. The bed comfort...

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Helpful?
1Thank SamSydney
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Hello SamSydney, We were very pleased to welcome you to our hotel. Thank you very much for writing a review and giving us such a good score. I hope you had a safe onward journey. If you pass Frankfurt again on your next trip, please stop by at our hotel. We would be happy to welcome you. Best regards, Ralf...

Reviewed 29 April 2015 via mobile

The Sheraton at the airport in Frankfurt is an excellent, high end hotel. It is conveniently located right at the airport terminal and is truly world class. The service was great, the rooms were great, the food was great and it was expensive!

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Helpful?
1Thank DavidMarkTaylor
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear DavidMarkTaylor, Thank you very much for your entertainingly written feedback and the good score you gave us. We are very happy about your positive review. The room rates were a bit higher this month because of the trade fair season. You will find that we sell much lower rates at the moment. I hope that will attract you to...

Reviewed 29 April 2015

I arrived to Frankfurt on 27th April as cabin crew and had a 26 hour layover. Being tired, decided to stay in so just went downstairs for coffee and some pastry. All the staff were extremely lovely, smiley and friendly, especially a young man named Sady who made my "apfelstrudel mit vanillesauce" a bit more special and personalized. Certainly put...

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Helpful?
1Thank Nina S
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Nina S, Many thanks for your upbeat feedback. Sady is our specialist for apple strudel. His secret ingredient is to serve it with a bright smile and hearty display. I am happy to see that you had a great time. We hope that you will soon have another layover at our hotel. Best regards, Ralf Stresing General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $133 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor room facing away from the airport are quieter. Facing the airport are more entertaining.”
 of 5 bubbles alxnamly, 27 Nov 2016 | Read review
“Ask for a higher floor overlooking the runways”
 of 5 bubbles Nellie05, 27 Nov 2016 | Read review
“High floor, airport view”
 of 5 bubbles JoeK841, 19 Nov 2016 | Read review
“Ask for a free room upgrade”
 of 5 bubbles Gary_Worgh, 18 Nov 2016 | Read review
“All rooms are well sound proofed so location is not important.”
 of 5 bubbles medmar_10, 4 Nov 2016 | Read review
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