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Sheraton Frankfurt Airport Hotel & Conference Center

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#23 of 270 Hotels in Frankfurt
Certificate of Excellence
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Sheraton Frankfurt Airport Hotel & Conference Center
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3,534 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
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Showing 2,636: English reviews
West Milford, New Jersey
Reviewed 6 days ago NEWvia mobile

The Hotel is great and has more than 1008 rooms. They also have 2 restaurants and 2 great bars One of the bars is cigar lounge and a sports bar and staff is looking to help visitors enjoy Frankfurt Salem and her team made us feel like home Cheers

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Helpful?
Thank rudolph478
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear rudolph478, Thanks for sharing your review with us and of course for visiting our bars. I am glad to hear that Salem and the rest of the bar team made you feel like home and that you enjoyed your stay. Again, thanks a lot and we are looking forward to your next possible stay with us. Kind regards, Ralf...

Reviewed 6 days ago NEWvia mobile

Great service at the sports bar. Good drinks and food great staff thanks to Dijana and Salem. Hotel is clean and the staff has been very friendly and helpful. Check in was very easy and the staff was very easy to work with. They took care of my every need.

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Helpful?
Thank Jim M
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Jim M, Thank you very much for your review regarding your recent stay at our hotel and our Sports Bar. I am very glad to read your commendations about the courteous service of our staff. I will gladly share your kind words with my team and especially with Salem and Dijana from the Sports Bar. We all would be...

Reviewed 6 days ago NEWvia mobile

I went to the Sports Bar and my bartender was Salem, and Dijiana they great. Very large knowledge of the drink menu plus others. She met and exceeded our needs. I will come back to the Sheraton again as it is very clean, and setup very well. The staff were very helpful.

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Helpful?
Thank Matthew L
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Matthew L, Thanks a lot for your feedback regarding your recent stay at our hotel. And thank you also for visiting our Sports Bar and commending on the courteous service of our associates. They will be very happy to hear their names mentioned in your review. We all would be very happy to see you soon again and we...

Reviewed 1 week ago NEWvia mobile

Jan 14th, NFL playoffs..In Germany.Kosta keeps bar open for die hard falcons fan as they trounced the Seahawks. Professional, classy, great night life recommendations. If you are staying at the hotel consider yourself lucky if you have Kosta and Moria taking care of you. Cheers and thanks for a great night.

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Helpful?
Thank ryan m
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear ryan m, Thank you very much for sharing your feedback with us – we and especially our bar team including Kosta and Maria couldn’t have asked for a better commendation than yours! Thanks a lot. It was our pleasure to be your host on January 14th and we would love to see you soon again. Best regards, Ralf Stresing...

Reviewed 1 week ago NEWvia mobile

Loved the football and the people who took care of us; Kosta & Maria. Hope to come back soon, a little bit of home in Germany. Try the 4 hot dogs + a pitcher of beer for 29 Euros, your flight the next day will be much shorter.

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Helpful?
Thank Dalian-Zhou
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Dalian-Zhou, Thank you for your feedback. I am glad to read that Kosta and Maria took good care of you while watching football in our Sports Bar. It is indeed a nice option to shorten the day until the next flight – good choice! We really hope to see you soon again. Kind regards from Frankfurt, Ralf Stresing General...

A TripAdvisor Member
Los Angeles, California
1 review
Reviewed 1 week ago via mobile

I got stuck in Frankfurt Airport for the night and checked into The Sheraton hotel... I was having a really bad night! I went to the hotel bar to relax and cool-off... That's when I met Salem (our bartender) and her team... Talk about an attitude adjustment! She and her team were so nice and welcoming... I ended up having...

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Helpful?
Thank A TripAdvisor Member
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear guest, Thank you very much for your review and for staying at our hotel. I am very glad to read that we – especially Salem and the rest of the bar team – were able to turn a really bad night into a better one and made you feel welcome. This will be definitely shared with them and they...

New York City, New York
Reviewed 1 week ago

Remarkable service and unbelievably friendly, make sure to stop by -- they have a nice loungy area here too! The cafeteria also has great pastries and the coffee is delicious. This is literally the best spot you can find around the Frankfurt Airport area.

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Helpful?
Thank Romkinson
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Romkinson, Thanks a lot for your kind feedback. I am glad to hear that Mo & Cris from our Glass House Café took good care of you and made you feel welcomed. It will be my pleasure to share you kind commendation with both of them and also our kitchen team. Thanks again and we would love to see...

Doha, Qatar
Reviewed 1 week ago

Mr ben is a very friendly staff of your Hotel. he really takes care of the customers very well. he recognize me as i came to your Hotel a year back. he really anticipated the Needs of the People . i highly appriciate his genuion nature and request you to promote him to the next Level. thank you

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Helpful?
Thank abhilashasoni01
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear abhilashasoni01, Thank you very much for your feedback. It is great to read that Mr. Ben N’Nila took good care of you and that he recognized you after such a long time. Indeed, he is a very kind and friendly person – and a very good host. He will be very happy to receive such a nice commendation of...

Reviewed 1 week ago

I've been staying here every time I go to Messe, as it's conveniently located inside the airport, so just three stops from the main train station in Frankfurt. This place used to be better, now I believe the people in the kitchen are the only ones really doing their jobs. The breakfast is great, lots of choices and the staff...

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Helpful?
1Thank Betty F
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Betty F, I wanted to thank you for sharing your feedback in regards to your recent stay. First of all I deeply regret that we were not able to provide you with the level of service you are used to, especially as a loyal guest. The addressed points concerning the bathroom features and welfare amenities will be shared with...

Reviewed 1 week ago via mobile

Smoking area is very nice and fresh.The person deal with us named mrs.Salem was so kind and accomadating . We thank her too much .Hotel is excellent and we love Frankfurt .We cannot wait until the next time we visit!

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Helpful?
Thank Sirin C
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Sirin C, Thanks a lot for your kind feedback! I am very pleased to hear that Salem from our Davidoff Lounge took good care of you and made you feel welcomed. Please rest assured that I will forward your commendation to Salem, she will be very happy to receive your kind words. It would be our pleasure to see...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $164 - $468 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#19 Luxury Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As a SPG platinum member I have always received a renovated room”
 of 5 bubbles 871yas, 17 Jan 2017 | Read review
“Definitely ask for rooms on higher floors (6 or higher) that face the airport, especially if you are into airport views.”
 of 5 bubbles nealj622, 2 Jan 2017 | Read review
“We have stayed in many rooms over the years. They are all comfortable and quiet.”
 of 5 bubbles sbruckel, 17 Dec 2016 | Read review
“Check out their executive rooms”
 of 5 bubbles tshissler, 15 Dec 2016 | Read review
“rooms are OK if you just want to stay here; go elsewhere if you want a European meal before you leave”
 of 5 bubbles RestSeeker2, 13 Dec 2016 | Read review
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