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Sheraton Frankfurt Airport Hotel & Conference Center

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#28 of 274 Hotels in Frankfurt
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Sheraton Frankfurt Airport Hotel & Conference Center
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3,401 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
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Showing 2,546: English reviews
Chicago, Illinois
Reviewed 1 week ago

We've tried various hotels when we have business in Frankfurt, but this is definitely our favorite. We don't need to go outside of the airport - the hotel is connected by a walkway. And . . . everything we need (grocery store, fast food, Restaurants, lots of shopping, Post Office, Storage lockers, etc) is right there. It's our go-to hotel,...

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Helpful?
Thank Nellie05
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Nellie05, many thanks for your positive review and your compliments regarding our convenient location. We really appreciate your feedback and I’m very happy to read that we make you feel “home away from home”. We look forward to seeing you during your next trip to Frankfurt. All the best from Frankfurt Airport, Ralf Stresing General Manager

San Jose, CA
Reviewed 1 week ago

This is where Lufthansa sent us when we were stuck for the night because of the pilot's strike. The room was comfortable and staff was efficient. I would consider staying here again if I have any early morning flight from FRA.

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Helpful?
Thank neildean
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear neildean, Thank you for your feedback regarding your recent stay at our hotel! We know a cancelled flight can be really annoying. So we try our best every day to let all of our guests feel relaxed and happy during their stay with us and we are very happy to receive such a good score from you. We really...

Denver, Iowa
Reviewed 1 week ago via mobile

Easy check in and check out. Emadi, the porter who helped us with our bags, was very kind and helpful. He enabled us (and I'm handicapped) to check out easily and get our luggage where it needed to be. He's a true gentleman.

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Helpful?
Thank Daria J
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Daria J, Thank you very much for your review. We are pleased to hear that you had such a positive stay at our hotel. I will gladly share your compliments with our whole team, especially our,, gentleman” Emadi. This will be a big motivational boost for him. We look forward to welcoming you back soon again! Best regards, Ralf...

Laguna Beach, California
Reviewed 2 weeks ago

This used to be my go-to property at Frankfurt airport but I switched to the Hilton went it opened and have been going there for years. Nostalgia drove me back to the Sheraton because I had missed going there. I wish I hadn't! It was a little like seeing an old girlfriend after many years and discovering that she has...

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Helpful?
Thank LeavingOrangeCounty
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear LeavingOrangeCounty, Thank you very much for your feedback regarding your recent stay. I really regret that we were not able to provide you with the level of service you are used to and that you were not satisfied with your suite. We try to keep pace with the expectations of modern travelers and regularly carry out renovations. Our hotel...

Kuwait City, Kuwait
Reviewed 2 weeks ago via mobile

1- Very efficient reception staff 2- Excellent sleeping environment with very comfortable beds and nice well decorated rooms 3- my experience with wifi was not so great. Slow upload and download which doesn't help you much if you are a social media geek 4- Speedy check-processing 5- Very helpful concierge 6- Don't buy the 24 hr wifi card, But instead...

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Helpful?
Thank amirmarafi
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear amirmarafi, Thank you very much for your detailed feedback about your recent stay and the good score you gave us. We are glad to hear that you enjoyed our comfortable beds, which are designed for a better night’s sleep and especially our convenient location. We are not only directly connected to the Frankfurt airport but also to the ICE...

County Galway, Ireland
Reviewed 2 weeks ago via mobile

I was due to stay in this hotel again last week. On arrival late evening - queued for 55min to checkin. Then told my booking was a "day booking" and it was my fault when a number of other guests who had same issue were told it was a "system glitch". Had to go to another hotel - all took...

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Helpful?
Thank KerGal1
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear KerGal1, Thank you very much for your feedback and of course for having taken the time to share your experience with us. We appreciate it a lot, as it is the perfect chance to listen to our guests needs and to constantly improve our service. I regret that we did not meet your expectations during you recent stay and...

Reviewed 2 weeks ago via mobile

Very helpful and sweet reception staff. Towards the higher end of airport hotels, downsides are €39 for grilled chicken from the room service menu and the only power sockets being on the desk. Can walk from terminal one, nearby the airport shopping mall, etc.

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Helpful?
Thank Laura E
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Laura E, Thank you for sharing your experiences of your recent stay with us. We are very happy to read that you were very satisfied with our friendly and supportive reception staff. Please be assured that we will take your comment very seriously and will investigate accordingly. We truly hope you will stay with us again in the future....

Longmont, Colorado
Reviewed 3 weeks ago

A few minutes walking distance away from terminal 1, this place is a convenient location to stay while in transit. Rooms are great. I had a good sleep. The bathroom amenities are great quality. The hotel has several bars and restaurants. I decided to go to the Taverne on the lower floor for a casual dinner. Local dishes from the...

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Helpful?
Thank Joe K
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Joe K, Thank you very much for the good score you gave us. We are very pleased to read that you liked our convenient location and that you had a good night’s sleep in one of our Sheraton Signature beds. Also, thank you very much for visiting our Restaurant Taverne – I really hope that you enjoyed your dinner...

Reviewed 3 weeks ago via mobile

Stuck overnight for a layover. Great service, pleasant help in Salem Senay, and a fantastic surprise for me to smoke indoors. Hotel is conveniently connected to the airport with over 1000 rooms and I enjoyed my stay immensely. Salem turned a tired depressing night to an enjoyable one with her help at the Davidoff Lounge.

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Helpful?
Thank Tim H
Pretoria, South Africa
Reviewed 3 weeks ago

I spent a couple of hours at Starbucks Lobby Cafè before my flight to Johannesburg. Cristiano and Mohamed gave me a warm welcome! Service was extremely friendly and helpful. The hotel is a bit out-of-date but my room was clean and comfortable.

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Helpful?
Thank Gary_Worgh
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Gary_Worgh, Thank you so much for sharing your feedback with us and the TripAdvisor community – we really appreciate this. I am very proud to hear that my team took good care of you and mad you feel welcome. I will gladly forward your commendation to Cris and Mohammed and they will be over the moon to receive your...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: $133 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Frankfurt Airport Hotel & Conference Center staff and other travellers.
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Questions? Get answers from Sheraton Frankfurt Airport Hotel & Conference Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Airport views are great; windows block any noise!”
  • Fitness room available 24/7
  • Room 7049
 of 5 bubbles TheTravelPro_us, 7 Dec 2016 | Read review
“High floor room facing away from the airport are quieter. Facing the airport are more entertaining.”
 of 5 bubbles alxnamly, 27 Nov 2016 | Read review
“Ask for a higher floor overlooking the runways”
 of 5 bubbles Nellie05, 27 Nov 2016 | Read review
“High floor, airport view”
 of 5 bubbles JoeK841, 19 Nov 2016 | Read review
“Ask for a free room upgrade”
 of 5 bubbles Gary_Worgh, 18 Nov 2016 | Read review
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