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Jumeirah Frankfurt

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1,133 Reviews from our TripAdvisor Community

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Berlin, Germany
Reviewed 3 days ago NEW

I just spent a weekend in Jumeirah Frankfurt but everything has fulfilled my expectations. The service is top notch with a staff very detail oriented and genuinely caring for your well-being. The location is ideal, close to the old town and literally at a doorstep of the big shopping mall of Frankfurt. I stayed in a skyline room, it was...

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Helpful?
Thank 55Yann55
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for staying at Jumeirah Frankfurt during your recent visit to Frankfurt and for taking the time in writing a review on TripAdvisor. Your comments are much appreciated. We are sure that many of travelers, whether leisure or business, will benefit from your review. We are looking forward to welcoming you back at Jumeirah Frankfurt in the...

Singapore, Singapore
Reviewed 4 days ago NEW

Arrived Frankfurt on an early flight around 6am. Took an S Bahn (S8/ S9) from airport to Jumeirah Frankfurt which is only 5 stations away. Journey is just a mere 25 min. Alighted at Hauptwache Station and walked less than 1 min and you will reach the Hotel Main Lobby. Check in was swift and was glad they have a...

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Thank callieho
London, United Kingdom
Reviewed 5 days ago NEW

I have visited on a number of occasions, and it never fails to impress. The rooms are spacious, clean and comfortable, and the staff are superb. No need to look anywhere else in Frankfurt - this is the place to stay

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Helpful?
Thank JDPP803
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you very much for your positive review. We are very happy that you had an enjoyable stay at Jumeirah Frankfurt and that you will return to Frankfurt because of your great experience with us. Until your next stay in Frankfurt we wish you all the best. Kind regards, Stefan Winkler General Manager

Reviewed 1 week ago via mobile

Nice location, very convenient for shopping and some sightseeing. Front desk very helpful and polite. Few comments regarding basic matters: 1: i requested extra towels , because we were two, as per my booking, not delivered 2: for such hotel carriying the Jumeira brand it is unacceptable in s delux room , for two to see one tiny shampoo and...

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Thank Commendant
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, I do apologies for your experience with us which does not reflect the high standards that Jumeirah Frankfurt stands for. We would like to investigate this further and I would appreciate if you could email me further details on stefan.winkler@jumeirah.com We do hope to have the opportunity of being able to welcoming you back at Jumeirah Frankfurt and...

Perth, Australia
Reviewed 3 weeks ago

My wife and I stayed for 3 nights here recently and thoroughly enjoyed our time at this hotel. Furthermore, it had been years since I had been to Frankfurt so it was a delight to have such a high quality base from which to explore the city. it was freezing cold but to come home to our room with its...

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Helpful?
Thank Michael V
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Michael, I would like to personally thank you for leaving such a lovely review of your stay with us at Jumeirah Frankfurt. I am delighted to read that you enjoyed such a wonderful time with us, and that we exceeded your expectations in all areas of your stay. It is fantastic to know that you also found our location...

Reviewed 3 weeks ago via mobile

I would recommend staying there if you're for business. Cosy and nice room, great gym, breakfast though was average (i am spoiled with four seasons meals). Located in the center of the city, so everything is a walking distance.

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Thank sergey t
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Sergey, Thank you for staying at Jumeirah Frankfurt during your recent visit to Frankfurt and for taking the time in writing a review on TripAdvisor. Your comments are much appreciated. We are sure that many of travelers, whether leisure or business, will benefit from your review. Until your next stay in Frankfurt we wish you all the best. Kind...

Kotka, Finland
Reviewed 4 weeks ago

One of the best hotel experiences, the room was presented carefully by the receptionist, check in was available even though I arrived at the hotel at 11am! Free beverage was offered at the lobby bar while waiting the room (ca. 20 min waiting time). The pool area was a great plus. Location couldn't be better, as it's located near the...

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1Thank JSuhonen
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Mr. Suhonen, Jumeirah Frankfurt would like to express their kind thankfulness for your effort to review your stay at our house and for sharing your very personal assessments. We very much appreciate this, as it support us optimally to further improve ourselves. We are very pleased to receive your positive commentary indicating that we fulfilled your very individual expectations...

Germany
Reviewed 4 weeks ago

I used to stay at Hessischer Hof a lot of times. After refurbishment they renamed to "Grand" Hotel Hessischer Hof and have nice rooms by now, of course. Unfortunately there were service problems during my last visits and it seemed as if the owner did spend too much money for refurbishment so the management had to install a cost saving...

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Thank warum
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We are very happy that you appreciated our personal service, facilities, and rooms of Jumeirah Frankfurt. If there is anything that we could help you with for your next stay in Frankfurt, please do not hesitate...

Moscow, Russia
Reviewed 4 weeks ago via mobile

We've been staying 2 nights and booked shop&stay package. It includes breakfast, return tickets to shopping express to wertheim village outlet, foot massage and deposit on food in hotel restaurant, also complimentary wifi and mini bar. The room was nothing but fantastic. It was on the 20th floor with view both on the skyline and the other side. The breakfast...

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Helpful?
Thank shakespy
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Shakespy, Greetings from Jumeirah Frankfurt and thank you for posting your fantastic review about our hotel. We are sure that many of travelers, whether leisure or business, will benefit from your review. If there is anything we could help you with for your next stay in Frankfurt, so please do not hesitate to contact us. Kind regards, Stefan Winkler...

new york
Reviewed 4 weeks ago

Beautiful hotel. Large modern room with all the amenities. Great location and service. Free admission to the large health club next door. Highly recommended. Here on business but would be great for a personal trip as well.

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Thank familytraveler075
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, We are delighted to read that you have had a pleasant stay with us during your business trip to Frankfurt. Until your next stay in Frankfurt we wish you all the best. Kind regards, Stefan Winkler General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A LUXURIOUS AND INNOVATIVE HOTELThe striking Jumeirah Frankfurt is located right in the heart of the city - just a few steps away from the popular 'Zeil' shopping street and the financial district.Jumeirah Frankfurt offers 217 spacious guest rooms and suites, with amazing views across the city. Just as delightful is this hotel's refreshing approach. From the original artworks by local artist Hartwig Ebersbach throughout the hotel, to the beehives on the roof that produce our own honey, at Jumeirah Frankfurt we do things a little differently.Everything you experience here is a taste of the very best the city can offer, whether you're dining at the fabulous Max on One restaurant, enjoying a Skyline honey treatment at Talise Spa, or attending an event in our magnificent Crystal Ballroom.With little touches like your welcome drink and oshibori upon arrival and complimentary Wi-Fi throughout the hotel, everything we do is designed to make your stay a constant delight. ... more   less 

Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: $264 - $780 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Frankfurt 5*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Jumeirah International, Expedia, Agoda, Travelocity and Cheap Tickets so you can book your Jumeirah Frankfurt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Frankfurt Hotel Frankfurt
Hotel Style:
#3 Luxury Hotel in Frankfurt
#3 Business Hotel in Frankfurt
#4 Romantic Hotel in Frankfurt
#8 Family Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Frankfurt staff and other travellers.
19 questions
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County Dublin, Ireland
Birmingham, Alabama
Denver, Colorado
6 months ago
Los Angeles, California
3 months ago

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Questions? Get answers from Jumeirah Frankfurt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Aim for a Panoramic room or a skyline room in order to get a nice view.”
 of 5 bubbles 55Yann55, 20 Feb 2017 | Read review
“A room up high gives wonderful city views.”
 of 5 bubbles Mlv62Perth, 30 Jan 2017 | Read review
“We like the high floors with a view of the Ziel pedestrian area.”
 of 5 bubbles RockyTop, 28 Dec 2016 | Read review
“The higher the floor the better the view.”
 of 5 bubbles 221RichardB, 7 Dec 2016 | Read review
“higher floors better”
 of 5 bubbles JSMLondonUK, 5 Dec 2016 | Read review
5 of 5