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Jumeirah Frankfurt

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1,110 Reviews from our TripAdvisor Community

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Showing 647: English reviews
Wayland, Massachusetts
Reviewed 17 June 2015

It is a nice modern hotel with slick features, but the elevator floors must be selected from the outside. Not only does this mean that every new guest must be taught how to use the elevators by the bellman, but frequently we found an error message that said our floor “was not currently available….” There was also a trouble with...

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Helpful?
Thank Fleichter
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Fleichter, Thank you for taking the time to write a review of your recent experience with us. This feedback is important for us and we have passed it on to the respective departments for further improvement. We hope that this experience will not discourage you from visiting Jumeirah Frankfurt again. Best regards, Doris Greif General Manager

Tel Aviv
Reviewed 9 June 2015

this hotel is in the heart of Frankfurt. there is enterance from the mall MyZeil to the hotel and there is another enterance if you would like to arrive by car or Taxi. the room is big enough and well organized, the desk is behind the bed, so always the TV is in front of you. the bath room wall...

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Helpful?
Thank Shushush
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you very much for taking the time to write this review following your stay with us. It will be my pleasure to share your comments with my colleagues as they will be happy to know that their efforts are so well appreciated. We look forward to welcoming you back once more. Kind regards, Doris Greif General Manager

Malaysia
Reviewed 8 June 2015

Generally this hotel is good , but not to mention to its excellence as yet. Points taken as follows:- 1. Hotel entrance doesn't have a Wow factor. 2. No concierge was at the front upon our arrival for assitance. We had to tag our luggages to check in. 3. Reception was very helpful with much information extended to us wihtout...

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Helpful?
Thank LTLN
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for your valued feedback which gives us an insight where we can improve our services. Please accept my sincere apologies for the inconvenience caused as this is not our standard. I have addressed the shortcomings with the concerned department heads for improvement. Our lobby is currently under construction and hopefully the next time when you come...

Fouron-le-Comte, Belgium
Reviewed 2 June 2015

First experience with Jumeirah and certainly not the last. Booked a room last minute and surprisingly received an upgrade upon arrival. The studio was big, bright and luxurious with a nice view over Frankfurt's innercity.

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Thank Roy G
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Roy, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards Doris Greif General Manager

Sandton, South Africa
Reviewed 1 June 2015

I recently stayed at Jumeirah Frankfurt for 6 nights, the quality and service offered at this hotel exceeded my every expectations every day, a very hard task to master in hospitality. The staff, the housekeeping standards, the incredible access to Fitness First, the speed of the wifi, I could not fault anything. I had several business meetings in and around...

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Helpful?
Thank ThistleGM
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for staying at Jumeirah Frankfurt during your recent visit to Frankfurt and for taking the time in writing a review on TripAdvisor. Your comments are much appreciated. We are sure that many of travelers, whether leisure or business, will benefit from your review. We are looking forward to welcoming you back at Jumeirah Frankfurt in the...

Kuala Lumpur, Malaysia
Reviewed 29 May 2015

Great Hotel at a great Location. Very clean and nice. Excellent rooms and amenities. Excellent food, specially breakfast. Staff are well trained and very helpful. relax in the coffee shop with your friends. make sure you visit the Lebanese restaurant at the ground floor. the price is very good, relevant to the service provided. highly recommended.

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Helpful?
Thank mohammad110
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Doris Greif General Manager

Jeddah, Saudi Arabia
Reviewed 28 May 2015

I have booked for one night in Jumeirah hotel and once I saw the room I extend to stayed to the end of my trip in this hotel . best location you looking for the entrance of hotel in side the Mall .. everything is near to you best shopping street .. tax everywhere .. if you want to know...

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2Thank Abdullah K
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Doris Greif General Manager

Austin
Reviewed 28 May 2015

What a great property. The hotel is located at the Galleria shopping mall and has a subway station less than a block away that connects most lines. The rooms are immaculate, large and beautiful. Other hotels that charge huge sums of money for internet access need to listen to the Jumeirah and strive to be as luxurious. Great hotel, great...

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1Thank gregntommy
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for staying at Jumeirah Frankfurt during your recent visit to Frankfurt and for taking the time in writing a review on TripAdvisor. Your comments are much appreciated. We are sure that many of travelers, whether leisure or business, will benefit from your review. We are looking forward to welcoming you back at Jumeirah Frankfurt in the...

Frankfurt Am Main
Reviewed 27 May 2015

Review collected in partnership with Easytobook.com
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Thank alexanderhh440
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Calgary, Canada
Reviewed 24 May 2015

This hotel is in a great location of Frankfurt. it is one of the most technologically advanced hotels I have ever experienced. From the elevator system where you swipe your card and it directs you to an elevator that takes you direct to your floor. everything in the room is 5 star from the technology to the linens and the...

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1Thank JFEARN
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Doris Greif General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A LUXURIOUS AND INNOVATIVE HOTELThe striking Jumeirah Frankfurt is located right in the heart of the city - just a few steps away from the popular 'Zeil' shopping street and the financial district.Jumeirah Frankfurt offers 217 spacious guest rooms and suites, with amazing views across the city. Just as delightful is this hotel's refreshing approach. From the original artworks by local artist Hartwig Ebersbach throughout the hotel, to the beehives on the roof that produce our own honey, at Jumeirah Frankfurt we do things a little differently.Everything you experience here is a taste of the very best the city can offer, whether you're dining at the fabulous Max on One restaurant, enjoying a Skyline honey treatment at Talise Spa, or attending an event in our magnificent Crystal Ballroom.With little touches like your welcome drink and oshibori upon arrival and complimentary Wi-Fi throughout the hotel, everything we do is designed to make your stay a constant delight. ... more   less 

Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: $293 - $813 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Frankfurt 5*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Jumeirah International, Expedia, Travelocity, Agoda and Cheap Tickets so you can book your Jumeirah Frankfurt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Frankfurt Hotel Frankfurt
Hotel Style:
#3 Business Hotel in Frankfurt
#3 Luxury Hotel in Frankfurt
#4 Romantic Hotel in Frankfurt
#8 Family Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Frankfurt staff and other travellers.
19 questions
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County Dublin, Ireland
Birmingham, Alabama
Denver, Colorado
4 months ago
Los Angeles, California
1 month ago

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Questions? Get answers from Jumeirah Frankfurt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

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“The higher the floor the better the view.”
 of 5 bubbles 221RichardB, 7 Dec 2016 | Read review
“higher floors better”
 of 5 bubbles JSMLondonUK, 5 Dec 2016 | Read review
“Higher floors are better but noise was not an issue when we were there.”
 of 5 bubbles 165lynnm, 16 Nov 2016 | Read review
“Room and Lounge”
 of 5 bubbles 712hussaina, 30 Aug 2016 | Read review
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