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Novotel Frankfurt City

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Traveller (220)
Room & Suite (85)
Dining (24)
Overview
  • Excellent18%
  • Very good47%
  • Average24%
  • Poor7%
  • Terrible4%
Travellers talk about
“frankfurt city”(21 reviews)
“train line”(4 reviews)
“fair grounds”(5 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (967)
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Traveller rating
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134
94
29
16
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53
134
94
29
16
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All reviewsfrankfurt citytrain linefair groundsaccor hotelsfitness areastandard hoteltrade fairbusiness hotelwalking distances bahnhotel is locatedstayed nightsper nightcomfortable roomchecking inbreakfast buffetrailway station
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11 - 15 of 326 reviews
Reviewed 7 January 2018

What can I say?. From our first contact with the friendly and helpful staff, to the clean rooms with the comfortable beds, I'd say great. It couldn't have been better. We booked 2 rooms and there was enough space for 2 adults and 2 children...More

Review collected in partnership with Accorhotels.com
Thank mdada2015
Reviewed 19 December 2017

No frills with this hotel. Stayed for 2 nights on business, room was dated and the facilities were average. Didn't sample the food but location was convenient for what I needed. I think there's better value out there.

Review collected in partnership with Accorhotels.com
Thank jefad012017
Reviewed 16 December 2017 via mobile

I would never return to this hotel as there are much better hotels in the area for a similar price. The overall management was poor and the staff lacked customer service skills. Upon arriving I waited 25 minutes in a queue to check in and...More

Thank Michelle M
Reviewed 6 December 2017 via mobile

I stay on Novotel or Mercure hotels all over Europe and I have to say that this one is in need of an upgrade and deep clean. There was a terrible sewage smell everyday in the corridors leading to the bedrooms and this was then...More

Thank Garya2404
Reviewed 23 November 2017 via mobile

Stayed in Nov 2017 and had a terrible experience. Only one night however stayed in a room that was disgusting. Looked like a prison cell and wasn't not clean in the slightest!! Dirty pillow cases with someone else's dribble on them - yuck!! Will never...More

2  Thank PhoebeMcDonald2
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Room Service
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$66 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$66 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#50 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (220)
Room & Suite (85)
Dining (24)
Pool & Beach (10)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Abdulwahab O
13 February 2018|
Answer
Response from Bambang S | Reviewed this property |
You may need to contact the hotel directly either by phone or e-mail. Going around Frankfurt is fairly easy : You can either take a taxi from the airport (right outside the arrival terminal; I am not sure how much it will... More
1
Vote
Isilwane21
20 October 2017|
AnswerShow all 3 answers
Response from FlavioFE | Reviewed this property |
To Weihnachtsmarkt, you can take tram 17 at Kuhwaldstrasse (300 mt from hotel), change to tram 11 at Hauptbanhoff to Paulskirche stop. Weihnachtsmarkt is nearby. If you intend to use tram/train/subway/bus system, and are in... More
1
Vote
Michelle L
12 June 2015|
AnswerShow all 2 answers
Response from FlavioFE | Reviewed this property |
No, you don't have to pay extra for the fridge.
0
Votes
Room Tips
"top floor rooms"
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"Far away from the railway"
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"High floor room facing away from the main street..."
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"take the room to the street, not to the train line"
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