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Fleming's Deluxe Hotel Frankfurt Main-Riverside

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402 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Reviewed 25 May 2015

This is an excellent hotel in its class, clean and comfortable and rooms are generally well equipped. Superb breakfast buffet, extensive without being overwhelming and a friendly bar with knowledgeable and helpful bar staff. The internet was fast and reliable, but required constant re-authentication, which is unsatisfactory when you are trying to work - this was the biggest inconvenience. There...

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Helpful?
Thank N E
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear N E, Thank you very much for choosing Fleming’s Deluxe Hotel Frankfurt Main-Riverside and for taking so much time to review your visit in our hotel. We hope you had a safe and comfortable journey back home. We regret that your stay did not met all your expectations. We assure you that we will take this criticism regarding our...

Dusseldorf, Germany
Reviewed 16 May 2015 via mobile

First of all, the lift to the garage was not working... Then, when we checked in, we were appalled at the way the blonde receptionist was treating the guest who arrived before us -- with a sense of dismissal and not being helpful at all. They were nicer when they checked us in, so, okay. The room was okay, clean...

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1Thank JennSingapore
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear Mrs. JennSingapore , Thank you for your review about your stay in our hotel. We apologize for the wrong handling and behavior of our colleagues and make sure that they get a training regarding their behavior. Please be assured that the mentioned situation is not our usual good standard. This is why we are working at the moment on...

Reading
Reviewed 14 May 2015

I spent two nights at this lovely hotel in May whilst attending a conference in Frankfurt. My original booking had not been completed properly and the staff where wonderful at finding me and available room last minute when I arrived. The room was really great, I was surprised to find that it had some many great amenities, and the staff...

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Thank MLooker
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review
Google Translation

Sehr geehrte MLooker, herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Klasse, dass...

Grimsby, United Kingdom
Reviewed 13 May 2015

My husband and I stayed in this hotel for 3 nights whilst visiting a trade fair in Frankfurt. The staff were very helpful, the room was clean with good amenities. It was a little strange having the shower in the room, but ours was off to the side with frosted glass. There was a fridge in the room and tea...

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Thank Tracey G
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review
Google Translation

Sehr geehrte Tracey G, zunächst einmal vielen Dank, dass Sie sich Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten....

Vancouver, Canada
Reviewed 28 April 2015

Located a few blocks from the old town, the church and the river, this hotel has a lot going for it. The staff are very nice, the rooms very good and the restaurant and bar service very nice. I have no problem recommending it. Note that it is not a 4 star property but is a great combination of good...

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Thank DMC90
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear DMC90, thank you very much for your feedback and your positive comments – we are really happy to hear that you’ve enjoyed your stay with us and that you had a nice stay in Frankfurt Should you be in our beautiful city in the future, it would be our pleasure to welcome you back! Best regards in the meanwhile,...

Edinburgh
Reviewed 21 April 2015

Having spent two days at the Fleming hotel in the city centre we were transferred to this hotel due to renovations. We arrived at 11.00am and were checked in to our rooms immediately. Please note that this hotel is not directly on the riverside but a few minutes walk away. Most rooms face a hospital or in my room which...

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1Thank edinpaul
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear edinpaul, We would like to thank you very much for your and your recommendation of our hotel. It is always very motivating to hear that our guests felt comfortable and well taken care of during their stay with us. It would be our pleasure to welcome you back again soon and we remain for now, with best regards, the...

Knowle, United Kingdom
Reviewed 21 April 2015

Apart from loaded price for the Musikmesse, the Flemings is the perfect hotel. Adjacent to the Main, an easy walk to the Fair, it's clean, efficient and airy. Breakfast could be a bit better, but housekeeping is excellent and the staff very helpful and friendly. We shall re-book

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1Thank Arthur T
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear Arthur T, thank you very much for your positive feedback regarding your stay with us – we are very happy to hear that you have enjoyed your stay with us and that you will keep us and the hotel in great memory. Should you ever be in Frankfurt in the future it would be our pleasure to welcome you...

Dublin
Reviewed 2 April 2015 via mobile

I couldn't access the wifi in my bedroom. Not great, especially when it's mostly a business hotel. Apart from that everything else was ok. Staff were nice, food was fine. Good selection at breakfast. The marble cake in particular was delightful. Slept well on the room eventhough it was very warm. My room had a nespresso machine which I was...

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4Thank emcdub
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear emcdub, thank your for your awesome feedback and recent stay with us. It was great to read that you enjoyed staying with us and it will be a pleasure to share this within our team. Kindly accept our apologies for the bad WIFI. We hope to see you on your next journey Best ragards the team of the Fleming's...

Brussels, Belgium
Reviewed 11 March 2015 via mobile

I spent one night here on business. The location is ok, near the river, but definitely not in the center. I was alone but I just thought having the shower in the middle of the room was strange, not in a good way. Limited food choices with room service. My room service breakfast order was forgotten, but the manager apologised...

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1Thank giulietta429
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear giulietta429, thank you very much for your review and the positive feedback – it is highly appreciated that you took you time to note this down and let us know! Hopefully we will be able to welcome you back soon and we remain in the meanwhile, with best regards from Frankfurt, the team of the Fleming’s Deluxe Hotel Frankfurt...

Yerevan, Armenia
Reviewed 20 February 2015

Hotel is not just in the centre it is near centre, by the river. Positives - Breakfast, negative - shower in the centre of the room. It is good for business persons. The tram station is near the hotel.

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1Thank Anahit M
flemingshotels, Manager at Fleming's Deluxe Hotel Frankfurt Main-Riverside, responded to this review

Dear Anahit M, Thanks a lot for your feedback and recommendation, we appreciate this very much. Hope to welcome you back soon. We remain in the meanwhile, with best regards, the team of the Fleming’s Hotel Frankfurt Main-Riverside

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The ideal starting location from which to attend business appointments and to go on personal discovery tours into the heart of the pulsating metropolis: the hotel is very centrally and conveniently located in the Frankfurt inner city, in direct proximity to the Main. The new European Central Bank, as well as the subway and S-Bahn are within walking distance. Easily within walking distance is the "Schone Aussicht" (beautiful view) with the small Main bridge and an unforgettable view of the Frankfurt skyline, which can also be enjoyed from the 6th floor. One floor is fully dedicated to the needs to business travelers. The business rooms are furnished with a generously sized writing desk, a 37 inch LCD TV, a coffee and tea bar, and an ironing station and special amenities that put the finishing touches on your business trip. In addition, there are non-smoking and handicap-accessible rooms. Starting at business class, we provide attentive room service, free newspapers and minibar, and an optional pillow menu. ... more   less 

Additional Information about Fleming's Deluxe Hotel Frankfurt Main-Riverside

Address: Lange Str. 5-9, 60311 Frankfurt, Hesse, Germany (Formerly Steigenberger Hotel Frankfurt-City)
Region: Germany > Hesse > Frankfurt
Price Range: $162 - $361 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fleming's Deluxe Hotel Frankfurt Main-Riverside 5*
Number of rooms: 149
Reservation Options:
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Also Known As:
Steigenberger Hotel Frankfurt
Hotel Style:
#38 Business Hotel in Frankfurt
#43 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Fleming's Deluxe Hotel Frankfurt Main-Riverside staff and other travellers.
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Questions? Get answers from Fleming's Deluxe Hotel Frankfurt Main-Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“at rear and high floor for the view”
 of 5 bubbles anotherscreenname, 28 Mar 2017 | Read review
“try high floor with street view”
 of 5 bubbles Shai74, 10 Mar 2017 | Read review
“There is lot to see around if you like to walk and find places”
 of 5 bubbles chandrahaas2016, 21 Dec 2016 | Read review
“Go somewhere else.”
 of 5 bubbles widgi123, 5 Dec 2016 | Read review
“On 5th floor there are rooms with showers in the middle!”
 of 5 bubbles inotx6, 23 Sep 2016 | Read review
5 of 5