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Novum Hotel Continental Frankfurt

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Novum Hotel Continental Frankfurt
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397 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Reviewed 4 weeks ago

Well first I will start off with a couple of positives. I was allowed to check in early at 11am without additional charge, its is close to train station, and there is a nice Irish Pub right around corner.. Thats where it ends.. If you ever saw the movie "Defending your life" with Al Brooks, there is a line "come...

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1Thank David A
Mishawaka, Indiana
Reviewed 23 September 2016 via mobile

This is absolutely the worst hotel I have ever stayed in. We stayed one night and were leaving on the BD Train early in he morning. We walked in to our room and could see stains in the sheets right away, and they only had 1 pillow. We went downstairs and asked for a another pillow and they man at...

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4Thank Chelseag0917
Sydney, Australia
Reviewed 15 September 2016

Now part of the Novum group, the Continental is still one of my favourite hotels, being directly across the road from the Hauptbahnhof (main station). This means that you can be in your room within five minutes of stepping off a train, and it gives the easiest possible access to the airport. At times, I have been in my room...

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1Thank ChrisatSydney
Reviewed 12 September 2016 via mobile

Very bad customer service.not happy at all. If you want any help they charge you stupid prices for charges. There are plenty hotels in frankfurt you can find better for cheaper. Avoid staying here at all costs.

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1Thank Surayya1989
Reviewed 2 September 2016 via mobile

The hotel is of an acceptable standard. Room was clean with a balcony view. No air-conditioning or fan so room stuffy but over all its fine. The issue I had was the ongoing tram works outside the hotel that went on all day and night with drilling and cutting of metal. In the last 24 hours have managed 3 hours...

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1Thank James S
Bucharest
Reviewed 17 August 2016

We have stayed at this hotel for 2 nights. The room was clean and spacious. There was no air conditioning, but we have not felt the need since we stayed with the window open. The breakfast was okay, but nothing special. The staff was okay. The greatest advantage and, at the same time, disadvantage of this hotel is its location....

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Thank Mihaela80
NovumGroupHotels, Leiter Gästebetreuung at Novum Hotel Continental Frankfurt, responded to this review

Dear guest, Thank you very much for your feedback. We are delighted that you had a nice stay in our Hotel Continental. We would be very pleased if we can welcome you again soon. Kind regards, Guest Relations Team

Reviewed 26 July 2016 via mobile

Some rooms are not airconditioned so we had to pay extra €20 for an upgrade. Elevator is small. Our room is spacious and had a good view of the Train Station. It is also very clean. The area is very busy and restaurants around the area offer different cuisines.

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Thank Lailani M
Hamburg, Germany
Reviewed 22 July 2016

I use to stay to this hotel since 2008 every time I go to Frankfurt for business. The room is always nice clean and comfortable. Something very important is that the staff is friendly and always willing to help.

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Thank Manuelfromhamburg
Reviewed 21 June 2016

Single bed room is too small. There is no bathroom as a separate room bud the shower is in the hallway. Abouth the shower, it has a clear glass door and on the oposite side of that door is a big mirror what I found very weard because you can see yourself while your showering and to me that was...

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Thank Vojin S
Reviewed 2 June 2016 via mobile

The only only only good thing about the hotel is its proximity to the Frankfurt central station! The size of a double room is smaller than a broom closet, they don't have a coffee maker in the room or an air-conditioner and the tap water is white in colour! The desk staff is rude and unhelpful. We asked if we...

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2Thank Rujuta s

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Welcome home - in Novum Hotel Continental Frankfurt - close to the main station! The central location in the state capital allows both the business and the leisure travelers all the targets in Frankfurt can be reached quickly and easily. The Novum Hotel Continental Frankfurt is comfortable and contemporary in design, from there you can reach the fairgrounds and the airport optimal. Functional rooms in different categories, free WiFi and an extensive breakfast buffet await every visitor in a newly designed hotel. ... more   less 

Additional Information about Novum Hotel Continental Frankfurt

Address: Baseler Str. 56, 60329 Frankfurt, Hesse, Germany (Formerly Hotel Continental Frankfurt)
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: $63 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novum Hotel Continental Frankfurt 3*
Number of rooms: 84
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Questions & Answers

Here's what travellers have asked, with answers from Novum Hotel Continental Frankfurt staff and other travellers.
3 questions
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Roanoke, Virginia
over a year ago

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Questions? Get answers from Novum Hotel Continental Frankfurt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay someplace else”
 of 5 bubbles I8777EZdavida, 1 Nov 2016 | Read review
“If the noise of trams bothers you, request a courtyard room, or simply take ear plugs.”
 of 5 bubbles ChrisatSydney, 15 Sep 2016 | Read review
“Maybe try to find a room that faces not the street.”
 of 5 bubbles Alterwolf665, 24 Mar 2016 | Read review
“Request a "quiet room" when you make the reservation because when you check in it's to late.”
 of 5 bubbles lkdb2016, 3 Mar 2016 | Read review
“We were at the back, where it was quiet. Can not comment on the other rooms.”
 of 5 bubbles 125jill, 20 Dec 2015 | Read review
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