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Best Western Plus Hotel Kassel City

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Traveller (30)
Room & Suite (28)
Dining (10)
Ratings and reviews
Certificate of Excellence
  • Excellent37%
  • Very good44%
  • Average16%
  • Poor2%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Multilingual Staff
Pets Allowed
Spa
Wheelchair Access
Business Centre
Dry Cleaning
4 Star Hotel
Welcome to the art metropolis. Experience a hotel with a very special ambience. A relaxing domicile for business travellers and private persons who want to enjoy the city of 'documenta' and its many-facetted wealth of art and culture.
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Location and contact
Spohrstr. 4 | In der Kurfürsten Galerie, 34117 Kassel, Hesse, Germany
13.2 km to Kassel-Calden Airport
89 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (358)
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16
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18
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All reviewsshopping mallbreakfast is servedrestaurant staffparking underneath the hotelking sizeminute taxi ridewalking distanceexcellent locationliquid soaphotel baran upgradelots of spaceconvenient locationstayed for nightsstaff were helpfulcomfortable roomfree wifi
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1 - 5 of 95 reviews
Reviewed 2 days ago via mobile

Arrived late in the evening, the straff is welcoming, the room is ok but not the AC it was like sleeping in a Finnish sauna. Hot to say the least. Missed that the hotel was in a shopping mall and that the restaurant was closed...More

Thank Strow70
Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded yesterday

Thank you for your review and the positive comments to our hotel. Unfortunately we have no air conditioning and do not apply. That our house is integrated into a shopping arcade, on each of our Internet pages is also that our restaurant is closed in...More

Reviewed 3 weeks ago

Got here a little late in the evening. We were greeted quickly, only to discover that the entrance to the parking garage is before the entrance to the hotel. We drove around the block and went into the garage. After going through three doors, we...More

Thank KidDocDMC
Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded 3 weeks ago

Thank you for your feedback and the positive comments to our house which 2016 has been renovated and 1996 opened.

Reviewed 26 May 2018 via mobile

We were so unsure as where to stay, we were lucky we found this hotel, the location was beyond perfect for most things in Kassel..There is a small mall attached where you can pick up things you may have forgotten.Breakfast was lovely, everything was fresh...More

Thank ELSUSHI921
Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded 28 May 2018

Thank you very much for the great review. We are so pleased that you have felt comfortable with us. Especially your comments on our breakfast and our service staff really pleased us very much. Thank you very much!

Reviewed 13 November 2017

Our group stayed here in July of 2018. The location is awesome. It was one block from the City Center. The City Center has great restaurants and a Starbucks. The location was perfect for running. I was able to easily run through the city and...More

Thank Nicholas M
Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded 14 November 2017

Thank you for your comments. We wonder if you have stayed in our house because your comments about our rooms and the lobby are untrue. Our rooms as well as the lobby were completely renovated in January 2017 and equipped with new furniture. With our...More

Reviewed 9 October 2017

I really liked my stay at this Best Western, although the room was expensive relative to others I stayed at on this trip. I did upgrade and that price was reasonable. A friend was meeting me with her young son and they brought a crib,...More

Thank joanp
Response from Jürgen V, Geschäftsführer at Best Western Plus Hotel Kassel CityResponded 10 October 2017

we thank you very much for the great evaluation and are glad that you felt comfortable with us. Our staff always strive to provide our guests with a pleasant and positive stay in the hotel and in the city. Thank you also on behalf of...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Banquet Room
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Details
Price range
US$112 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kassel
#1 Luxury Hotel in Kassel
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$112 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Kassel
#1 Luxury Hotel in Kassel
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (28)
Dining (10)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Faye29
2 May 2018|
Answer
Response from Jürgen V | Property representative |
Yes, of course. However, this is not free of charge. We charge €15.00 per dog and per day.
0
Votes
Google Translation
Richard M
23 August 2014|
Answer
Response from MercureKassel | Property representative |
You can conveniently Park in the public parking garage and go directly to the elevator in the hotel. Parking costs € 13.00 for 24 hours
0
Votes
Room Tips
"I never want street exposure, and there's no view to desire."
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"Ask for a room that faces the internal courtyard. The view isn't great but it is definitely quiet."
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"Go west, young man....."
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"Don't know. Every room I have been in is different"
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