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Mercure Hotel Wiesbaden City

Agoda.comUS$93*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$95*
US$93*
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US$94*
US$94*
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Mercure Hotel Wiesbaden City
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501 Reviews from our TripAdvisor Community

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Showing 266: English reviews
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Paris, France
Reviewed 2 days ago NEW

Hitch happens. I tried a last minute cancellation (around 3:00 pm, much before 6:00 pm) via my customer account on internet : it didn't work. I called, and I have been told that it would be done and that I would receive a confirmation by email. I didn't. And the room have been charged! Wrong service for sure. Then, I...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank E380LNpatrick
Jerusalem, Israel
Reviewed 1 week ago via mobile

I spent 6 nights this time. I had very good experience in the past. This time, as the hotel is being renovated, the entrance is a poor and old one, with several stairs so you must lift your luggage (!) I arrived at 12:30 and would have to pay 30€ to get my room 1:30 hours in advance (most hotels...

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Helpful?
Thank cyntujez
Mercure Hotel W... W, Guest Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Oslo
Reviewed 3 weeks ago

This hotel is a 15-20 minutes walk from the railwaystation, and a 5 minute walk from Altstadt. Rooms are big, beds very comfy and staff very friendly. They provide free Wi-Fi with the opportunity to pay for a faster connection (did not find that nessecery). As in most Accor hotels breakfast is not included. They have an on site bar,...

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Helpful?
Thank Smalgangen
Mercure Hotel W... W, Guest Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Kidderminster, United Kingdom
Reviewed 1 April 2017

I stayed here for the third time last week on another business trip to Frankfurt. There is a massive renovation project ongoing at present, and when you arrive at the hotel, you are directed around to the side entrance (my taxi driver thought the hotel was completely closed, which is how it looks from the front, and offered to take...

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Helpful?
Thank Steve W
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Steve, thank you very much for commenting on your recent stay at our hotel. We are pleased, that you felt comfortable in our hotelrooms. The renovation of the public areas will be until November this year. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Mumbai (Bombay), India
Reviewed 28 March 2017 via mobile

Pros 1. Priced Reasonably 2. Short walk to the main market areas 3. Clean and well maintained Cons 1. A little far from the rail station. Around 3 stops away by bus Overall a lovely stay. Highly recommended

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Helpful?
Thank ashm99
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, Thank you for taking the time to give us your feedback concerning your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality...

Fargo, North Dakota
Reviewed 28 March 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank peterrW9950VZ
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Birmingham, United Kingdom
Reviewed 21 March 2017

This hotel is right in the centre of the pedestrianized shopping area, with all of the bars and restaurants. There is major building work going on at the moment and the noise can be too much at times. The staff are great and all speak English well. The room was a decent size, with a very comfortable bed and spotlessly...

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Helpful?
Thank Jim M
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Jim, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 20 March 2017

Stayed for 3 nights, good and neat place. Since renovation is happening now, there is disturbance from the noise outside, otherwise fine. Breakfast was just ordinary. OK if you want a quick bite. Railway station is near and transport of all hues are available.

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Helpful?
Thank Balasubramanian M
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Helsinki, Finland
Reviewed 19 March 2017 via mobile

Rooms are nice. Main Hall desent. Lobby bar and breakfast good be better, small and even though looking nice are somehow uncomfortable. Staff is below average. They are rude and when our party of 24 went into the lobby bar, the waitress could not hide her emotion saying "Oh My, why you have to be here?" And that feeling was...

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Helpful?
Thank nikon988
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Bognor Regis, United Kingdom
Reviewed 10 March 2017

This is a nice well located hotel, with nice functional rooms of a good size, but its undergoing a lot of construction, so the inside is compromised, the restaurant is in the bar and a main corridor, (you have to walk through it to get from the reception to the lifts) and if you are unlucky enough to have a...

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Helpful?
Thank JLM3080
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The conversion is scheduled until the end of october this year. We try to be as quiet as possible and...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Mercure Hotel Wiesbaden City. The centrally situated business hotel is the perfect starting point for your visit to Wiesbaden and the Rhine/Main region. The hotel's excellent location means that it can be reached easily by car, bus and train. Frankfurt International Airport (FRA) can be reached by taxi in around 30 minutes. The hotel's own underground car park has 140 spaces. The proximity of the Mercure Hotel Wiesbaden City to Wiesbaden city centre makes it ideal for your tour of the city. You can reach many sites, such as Wilhelmstrasse, the casino, the theatre, the historic old town and the Wiesbaden Kurhaus, in only a few minutes' walk. The popular Rheingau region starts immediately in front of the city's gates. For business trips to Wiesbaden, the hotel can boast a handy proximity to local companies and the authorities. The hotel has more than 235 modernised guest rooms with free Wifi internet connection, air-conditioning and Flatscreen Entertainment System. Especially high-quality beds we have for a special sleeping experience. For a greater comfort we are modernizing from 4th of October 2016 the public areas for you. The expected duration of the reconstruction is planned to October 2017th. We try to be quiet, but there may be disturbances during the day anyway. Please note, that we cannot assume any luggage for you at reception during this period. The wellness and fitness area is closed from 30.11.2016 until 30.09.2017. Thank you for your understanding. ... more   less 

Additional Information about Mercure Hotel Wiesbaden City

Address: Bahnhofstr. 10-12, 65185 Wiesbaden, Hesse, Germany (Formerly Crowne Plaza Wiesbaden)
Region: Germany > Hesse > Wiesbaden
Price Range: $120 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Wiesbaden City 4*
Number of rooms: 235
Reservation Options:
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Also Known As:
Crowne Plaza Wiesbaden Hotel Wiesbaden
Wiesbaden Crowne Plaza
Hotel Style:
#2 Romantic Hotel in Wiesbaden
#2 Family Hotel in Wiesbaden
#3 Luxury Hotel in Wiesbaden
#5 Business Hotel in Wiesbaden
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Wiesbaden City staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid until construction finished”
JLM3080, 10 Mar 2017 | Read review
“rooms furthest away from the lifts are quieter e.g. 150-160”
harshild2017, 10 Mar 2017 | Read review
“Ask for a room away from the renovations”
MaritimesTraveller1, 24 Feb 2017 | Read review
“During construction you don't want any of the lower number rooms on each floor. They are directly above the construction.”
rosiedos, 7 Jan 2017 | Read review
“Ask for room with good WiFi reception”
PoggiBonsi2012, 8 Sep 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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