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Mercure Hotel Wiesbaden City

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Mercure Hotel Wiesbaden City
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484 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Mondsee, Austria
Reviewed 26 February 2014

The Crowne Plaza in Wiesbaden is situated in a great location close to the centre of town and is easy to be reached by car. The hotel is clean, tidy, modern and nice looking. There is a swimming pool, a sauna and a small fitness room that has enough equipment to do a basic workout. The rooms are modern and...

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Helpful?
Thank TomHK1975
Crowne Plaza W, Administrative Assistant at Mercure Hotel Wiesbaden City, responded to this review

Dear valued guest, thank you very much for taking the time to review your recent stay at the Crowne Plaza Hotel Wiesbaden in such a detailed way. We are very sorry, that you missed a more personal touch in the service offered by our staff while waiting for your room in our restaurant. Generally we do our best to make...

Reviewed 23 February 2014 via mobile

What a beautiful hotel, extremely friendly staff, best long island iced tea I ever had, extremely comfortable beds, loved that there are multiple tv channels in various languages, excellent location, beautiful pool...only caveat is parking is expensive.

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Thank Essejae2
Crowne Plaza W, Director of Sales at Mercure Hotel Wiesbaden City, responded to this review

Dear Guest, thank you for taking the time to write down this review. We are happy that you had a great stay and that you like our hotel and the service. We will be happy to welcome you again in the future. With best regards, Bianca, Guest Service Team

Brasov, Romania
Reviewed 17 February 2014

Very nice and very good located hotel, with a deserved rating of 4 stars hotel. It's a very clean hotel , with very helpful stuff and very good breakfast (they even had a corner with 'gluten free' products). The rooms are very nice, spacious and clean. Because we stood there only for two night we did not tried the spa,...

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Thank feeliper
Crowne Plaza W, Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear values Guest, thank you very much, for taking the time to evaluate our hotel. I am happy to hear, that you enjoyed your stay and that you were happy with our gluten free products at breakfast. It is important to us, that we meet all the guests needs and offer a variety of lactose free products as well. We...

Ramstein-Miesenbach, Germany
Reviewed 16 February 2014

Our 15th Anniversary/Valentines Day spot. They made our day very special. Staff was excellent from the moment we were able to check in at 1130 to check out the next day at 1200. Very knowledgeable with directions and what to do. Stayed in the deluxe room...little small but then again this was our anniversary so, not much room needed:). We...

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Thank Steve M
Crowne Plaza W, Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Steve, thank you very much for writing this great review. We are delighted to hear, that you did enjoy your Anniversary/Valentines Getaway and that it was special . We hope to have you hear for many more anniversaries. Sincerely, Caroline Guest Service Team

El Mansura, Egypt
Reviewed 7 February 2014

very nice hotel , friendly staff and very helpful , nice rooms and very comfortable beds , the restaurant was very nice and also the breakfast , the hotel location is great so near from shopping area and restaurants

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Thank m_shouman_1
Crowne Plaza W, Director of Sales at Mercure Hotel Wiesbaden City, responded to this review

Dear guest, thank you for taking the time to write down your impressions of your stay at Crowne Plaza Wiesbaden. We are happy to read that you had a great stay and we would be happy to welcome you again. with best regards Bianca Guest Service Team

London, United Kingdom
Reviewed 1 February 2014

regular visitor for 1 night work trips. there is nothing wrong as such with the hotel, it does everyghting it should. The food is Ok the beds are comfy, the bathrooms clean and functional and the staff unfailingky polite. It's just a bit soulless and lackng in character. It does the trick for me as it is well located and...

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1Thank finbar
IHGCare, Guest Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear finbar, Thank you for taking the time to provide feedback on your stay. It is unfortunate to see you did not fully your time at the hotel. We do appreciate the high scores for Cleanliness, Sleep Quality, Rooms, Service, and Value. We take all of the reviews we receive very seriously as they allow us to identify areas that...

Warwick, United Kingdom
Reviewed 29 January 2014

The hotel is well situated in central Wiesbaden, a short walk from the railway station and also a short walk from the main town centre and the associated shopping and restaurants. This can prove useful if you are staying for several days, as the hotel's restaurant, which is good, has a relatively limited choice and you may want to walk...

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1Thank Parseltongue
IHGCare, Guest Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Parseltongue, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note and wish to thank you for all your comments. These are of great importance to us...

Congleton, United Kingdom
Reviewed 27 January 2014

Second time we have stayed, spent 3 nights earlier this month & have to say how friendly the staff were, the hotel has been recently refurbished & has been done really well, really good choice for breakfast. great hotel, great value.

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Thank Steve10322
Crowne Plaza W, Director of Sales at Mercure Hotel Wiesbaden City, responded to this review

Dear Guest, thank you for staying here for the second time. We are very happy to read that you had a good stay and that you enjoyed our services. We hope to see you again in the future. With best regards from Wiesbaden Bianca Guest Service Team

Bruges
Reviewed 8 January 2014

As IHG member, i was looking to a hotel close to Frankfurt for a family weekend and friendly in budget with some children accommodation possibilities such as swimming pool, family rooms, ... And this hotel fitted to our needs. Friendly staff at reception and bar (enormously gentle to kids). Family room with double beds (not really king size beds but...

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Helpful?
Thank djdave
Crowne Plaza W, Guest Service Team at Mercure Hotel Wiesbaden City, responded to this review

Dear valued guest, thank you very much for your review regarding your recent stay with us. We are very glad, that you feel like you have made the right choice for your familiy vacation with the Crowne Plaza Wiesbaden. Our aim is to make any of our guests staying at our house feel like coming home. Naturally this includes our...

Preston, United Kingdom
Reviewed 5 January 2014

We stayed in the Crown Plaza in Wiesbaden early in the New year 2014 for one night as a stopover on our way back to Britain. Booking 3 months in advance we were happy with our deal for a family room. I really cannot fault the room or facilities of the hotel, everything was spotless, room very comfortable and staff...

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2Thank Kleopetra10202
Crowne Plaza W, Guest Service Team at Mercure Hotel Wiesbaden City, responded to this review

Dear valued guest, Thank you very much for taking the time to write a review about your recent stay with us. We are glad to hear, that you appreciated staying in one of our comfortable family rooms. On the other hand we regret your criticism regarding the parking fee and the costs for your breakfast. Our parking fee is adapted...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Welcome to the Mercure Hotel Wiesbaden City. The centrally situated business hotel is the perfect starting point for your visit to Wiesbaden and the Rhine/Main region. The hotel's excellent location means that it can be reached easily by car, bus and train. Frankfurt International Airport (FRA) can be reached by taxi in around 30 minutes. The hotel's own underground car park has 140 spaces. The proximity of the Mercure Hotel Wiesbaden City to Wiesbaden city centre makes it ideal for your tour of the city. You can reach many sites, such as Wilhelmstrasse, the casino, the theatre, the historic old town and the Wiesbaden Kurhaus, in only a few minutes' walk. The popular Rheingau region starts immediately in front of the city's gates. For business trips to Wiesbaden, the hotel can boast a handy proximity to local companies and the authorities. The hotel has more than 235 modernised guest rooms with free Wifi internet connection, air-conditioning and Flatscreen Entertainment System. Especially high-quality beds and a rest area make for a special sleeping experience. For a greater comfort we are modernizing from 4th of October 2016 the public areas for you. The expected duration of the reconstruction is planned to October 2017th. We try to be quiet, but there may be disturbances during the day anyway. Please note, that we cannot assume any luggage for you at reception during this period. Thank you for your understanding. ... more   less 

Additional Information about Mercure Hotel Wiesbaden City

Address: Bahnhofstrasse 10-12, 65185 Wiesbaden, Hesse, Germany (Formerly Crowne Plaza Wiesbaden)
Region: Germany > Hesse > Wiesbaden
Price Range: $113 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Wiesbaden City 4*
Number of rooms: 235
Reservation Options:
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Also Known As:
Crowne Plaza Wiesbaden Hotel Wiesbaden
Wiesbaden Crowne Plaza
Hotel Style:
#2 Family Hotel in Wiesbaden
#2 Romantic Hotel in Wiesbaden
#2 Luxury Hotel in Wiesbaden
#5 Business Hotel in Wiesbaden
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Wiesbaden City staff and other travellers.
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Questions? Get answers from Mercure Hotel Wiesbaden City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid until construction finished”
 of 5 bubbles JLM3080, 10 Mar 2017 | Read review
“rooms furthest away from the lifts are quieter e.g. 150-160”
 of 5 bubbles 89harshild, 10 Mar 2017 | Read review
“Ask for a room away from the renovations”
 of 5 bubbles MaritimesTraveller1, 24 Feb 2017 | Read review
“During construction you don't want any of the lower number rooms on each floor. They are directly above the construction.”
 of 5 bubbles rosiedos, 7 Jan 2017 | Read review
“Ask for room with good WiFi reception”
 of 5 bubbles PoggiBonsi2012, 8 Sep 2016 | Read review
5 of 5