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All reviewsprivilege roomroom overlooked the parkhannover cityeasy walking distancetown centrenew town hallmini bar ishotel experiencerecommend this hotellocation is excellenttea coffee facilitiesonly criticism would berain showervisit hannoverlate checknice hotelnice stay
Firstly, the good points. The hotel is in a great location, ideally situated for exploring the city and its attractions. The room we stopped in was excellent, very clean, comfortable, and with excellent facilities. Unfortunately that is where the good points end. My wife and...More
Response from H0S8PB, Leiter Front Office at Mercure Hotel Hannover CityResponded 1 week ago
thank you for your recent stay. We are deeply sorry that you were not able to run the marathon and the way your complaint was handeled. Our general manager contacted you directly and we are glad that you found a solution for this...More
If you want a place to stay, that is easy and (more than) okay. This place’s the place to choose, park here and rest your shoes. Breakfast fine and comfortable bed, nice pillows to rest my head. Good whisky in the bar and no need...More
Response from H0S8PB, Front Office Manager at Mercure Hotel Hannover CityResponded 29 November 2017
We very much appreciate your comments regarding your stay at the Mercure Hotel Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More
Hotel is ok but not particularly good.
Room fairly small and WiFi connection poor.
Breakfast selection is limited and the same applies to the restaurant.
Overall pretty basic...
Near town hall but not much elseMore
Thank Paul M
Response from H0S8PB, Leiter Front Office at Mercure Hotel Hannover CityResponded 4 weeks ago
Dear Paul M,
thank you for your recent stay. We are sorry to read that we were not able to exceed your expectations. Our breakfast buffet offers a variety of warm and cold dishes and the restaurant menue has a variety of meat, fish and...More
Good hotel with friendlybefficient staff but they push up their prices significantly and expect prepayment at exhibition times. Not value for money when there is an exhibition at the Messe.
Centarl located and with easy walking distance of the metro system
Thank Alan B
Response from H0S8PB, Leiter Front Office at Mercure Hotel Hannover CityResponded 21 January 2018
Dear Alan B,
thank you for your recent stay with us during the Domotex fair. During fair times there are indeed higher prices and more restrictive payment conditions. We are glad that you enjoyed location, breakfast and service. We look forward to your next visit....More
Lovely little hotel. Typical Mercure Rooms so clean and comfortable. Personally, I would have liked better pillows but I’m really fussy! Like the modern reception area and bar. Staff very efficient and friendly. Breakfast also a really great selection. Location is fabulous right in the...More
Thank James B
Response from H0S8PB, Leiter Front Office at Mercure Hotel Hannover CityResponded 12 January 2018
thank you very much for your kind review. We appreciate your feedback and recommendation. We hope to welcome you back in the future.
With best regards
Front Office Manager
thank you very much for your inquiry. We still have smoking rooms at the Mercure Hotel Hannover City. Please forward us your preference request after you made reservations. In the public areas of the... More
thank you very much for your inquiry. We still have smoking rooms at the Mercure Hotel Hannover City. Please forward us your preference request after you made reservations. In the public areas of the hotel (e.g. restaurant, bar) smoking is not allowed.
We look forward to your reservation and be happy to assist you with any further questions.
With best regards
Front Office Manager