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24/12/2017 25/12/2017
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    Mercure Hotel Aachen Europaplatz

    Joseph-von-Goerres-Str. 21, 52068 Aachen, North Rhine-Westphalia, Germany
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    24/12/2017 25/12/2017
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    Traveller (46)
    Room & Suite (31)
    Dining (4)
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    Overview
    • Excellent20%
    • Very good53%
    • Average21%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “business trip” (9 reviews)
    “nice hotel” (9 reviews)
    “standard size” (2 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Hotel Friedrichs
    60 reviews
    #1 of 3 hotels in Gemund
     
    Hotel Restaurant Zur Loev
    4 reviews
    #1 of 1 hotels in Merzenich
     
    Hotel Roeb Zum Alten Fritz
    28 reviews
    #1 of 5 hotels in Nideggen
     
    Hotel Horchem
    129 reviews
    #1 of 18 hotels in Monschau
     
    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (441)
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    1 - 5 of 124 reviews

    Reviewed 4 days ago via mobile

    Very disappointing with this hotel. Staff are rude.ordered drinks to not be served then asked again 30min later to wait another 20min and then we are given one drink so I didn’t get mine eventually I gave up and went back to my room very...More

    Thank 24Steph24
    Response from Christian C, Manager at Mercure Hotel Aachen EuropaplatzResponded yesterday

    Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Aachen Europaplatz. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide...More

    Reviewed 3 weeks ago

    I stayed there on a Business trip and was positively surprised. From the outside it looked a bit outdated, but the interior was fully renovated. Breakfast was also fine. The room was clean and spacious enough.More

    Thank Triprater-71
    Response from Christian C, Manager at Mercure Hotel Aachen EuropaplatzResponded 4 days ago
    Google Translation

    Sehr geehrter Gast, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Mercure Hotel Aachen Europaplatz. Über Ihre...More

    Reviewed 6 October 2017

    Excellent location, good food, warm friendly staff and plenty of secure parking, we have vw camper and no height restrictions. Bed extremely comfortable and so quiet we sleep very well. Evening meal the waiter explained the menu but only meat was on offer so I...More

    Thank 195kareny
    Response from Christian C, General Manager at Mercure Hotel Aachen EuropaplatzResponded 9 October 2017

    Thank you for this TOP review.

    Reviewed 11 September 2017

    Stayed one night in way to Austria. Great hotel with everything you need for a good night's sleep. Room spacious and comfy with nice bathroom. Breakfast tasty with good selection. Friendly staff and good location.

    Thank KentSharon02
    Response from Christian C, Manager at Mercure Hotel Aachen EuropaplatzResponded 13 September 2017

    Thanks for your nice comment.

    Reviewed 9 September 2017

    More

    Review collected in partnership with Accorhotels.com
    Thank ValentinLoyo
    Response from Christian C, Manager at Mercure Hotel Aachen EuropaplatzResponded 13 September 2017

    More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$66 - US$153 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in Aachen
    • #7 Business Hotel in Aachen
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Hotwire, Orbitz, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Mercure Hotel Aachen Europaplatz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Germany >
    • North Rhine-Westphalia >
    • Aachen
    • Also Known As
    • Novotel Aachen ,
    • Accor Aachen Europaplatz
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    Traveller (46)
    Room & Suite (31)
    Dining (4)
    Pool & Beach (1)
    Hotel & Grounds (40)
    Bathroom (6)
    Nearby
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Superior rooms have free minibar with non-alcoholic drinks (+ beer). Worth paying the extra bid of money"
    Read review
    "I think that it would be useful to put some sort of image on the glass shower curtain."
    Read review
    "When the partying is up and down the corridors, no room is immune"
    Read review
    "Try to get a room away from the building works while they continue."
    Read review
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