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We stayed 2 nights during a tour of Germany. Very helpful and friendly reception. Room was comfortable but we found the bathroom rather strange. It had a small shower and small bath instead of one bigger shower which we would have preferred. Separate toilet which...More
Response from NovotelAachenCity, Manager´s Assistant at Novotel Aachen CityResponded 4 days ago
thank you for the good rating of Novotel Aachen City on TripAdvisor.
We appreciate the positive feedback that has motivated my team and me a lot.
We regret that our architectural features in the bathroom have not quite agreed, but we can understand...More
We stayed with 11 person in the hotel and had to change the reservation. The staff at the reception helped in a way, which was much more friendly and helpful than I'm used to.
The staff at the bar and in the restaurant is very...More
Thank matthias s
Response from Kevin F, Front Office Manager at Novotel Aachen CityResponded 9 February 2018
Thank you for taking the time to tell us about your recent experience in our hotel.
We are pleased to read that you enjoyed your stay, our warm service and generous family policy. I will forward your review to my colleagues of the...More
Very central and in easy walking distance to most attractions. The rooms are clean and modern and the toilet is in a separate room to the shower and bath (which is great as I have a wife and two girls!). The staff are very friendly...More
Over many years this hotel has maintained a very high quality, combined with a great service. It makes for my favorite hotel in Aachen.
The hotel staff is very friendly and always willing to help.
The room I had was clean, and spacious. The bed...More
Major attractions are closer by to walk around in the evening. As all other novotels this also good if you are in Aachen for business purpose.
I liked the breakfast menu, full of variety & smiley staff.More
Response from NovotelAachenCity, Direktionsassistentin at Novotel Aachen CityResponded 3 weeks ago
Many, many thanks for your great review. We are very pleased that you have felt comfortable with us and we could leave such a lasting and positive impression with you.
Our team is very happy about the praise. Maybe we can welcome you...More
Response from Michael S | Reviewed this property |
I always walk from the main station. Just cross the street in front of the station and follow Bahnhofstraße leading away from the station until you get to the main shopping and pedestrian zone. From there it is just round... More
I always walk from the main station. Just cross the street in front of the station and follow Bahnhofstraße leading away from the station until you get to the main shopping and pedestrian zone. From there it is just round the corner. It's about 15 minutes to walk. Check google maps for details.