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Steigenberger Hotel Koeln

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228 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Terneuzen, The Netherlands
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

we had 3 rooms. check-in was quick and the rooms were available although we were early. The rooms are very nice refurbished and very clean. We had rooms with a spectacular view of the Dom and the Christmas market. Parking your car is easy in the parking garage underneath the Hotel. There is an elevator that goes directly in to... More 

Helpful?
Thank DanielaVerschelling
Antwerpen
1 review
Reviewed 5 days ago NEW

This new refurbished hotel is as good as you can get for a 4* hotel. Perfectly located, lot's of public transport in 2 min walk (2 metro lines, 2 trams, several buses. The accommodation is excellent. Very good beds, Quit rooms, spacious, excellent shower, friendly staff,... In short, I can recommend this hotel

Review collected in partnership with this hotel

Helpful?
Thank 684davev
SteigenbergerHotel, General Manager at Steigenberger Hotel Koeln, responded to this review

Dear 684davev, Thank you so much for your nice comments. We are very happy that you had a good time in our hotel and enjoyed your stay. We would be pleased to welcome you again in our Steigenberger Hotel Koeln. Kind regards, Peter B. Mikkelsen – General Manager More 

Augusta, Georgia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

We really enjoyed this seemingly newly renovated hotel in Köln. The reception staff was very friendly and helpful and provides information and a map about the city. The bar area is excellent and the bartender was also very helpful. The room was excellent and spacious and came with a fully stocked refrigerator and coffee machine. Room noise was a slight... More 

Helpful?
Thank John M
SteigenbergerHotel, General Manager at Steigenberger Hotel Koeln, responded to this review

Dear John M, Thank you for taking the time to share your experiences after your stay with us. It is always important for us to get feedback from our guests to improve our services and also to forward positive comments to our team. Kind regards, Peter B. Mikkelsen – General Manager More 

Hook
1 review
Reviewed 1 week ago

Clean, well managed hotel. Bathroom is a wet room and needs slight adjustments to prevent undue splashing beyond the shower area. That said, we were happy to be there. This was our third visit - the second since Steigenberger took over. A year ago refurbishment was in progress. This year it is very comfortable.

Review collected in partnership with this hotel

Helpful?
Thank 221terencer
Ipswich
1 review
Reviewed 1 week ago

Very good location with easy access to shopping centre and a wide range of restaurants. less than 2 minutes walk to the local tram and bus networks which are very cheap to travel on. The breakfast cost I found to be quite expensive

Review collected in partnership with this hotel

Helpful?
Thank timrH9816VG
SteigenbergerHotel, General Manager at Steigenberger Hotel Koeln, responded to this review

Dear timrH9816VG, we’re pleased to read that you enjoyed your stay with us! Hopefully we’ll be able to welcome you back in a near future! Kind regards, Peter B. Mikkelsen – General Manager More 

Vilnius, Lithuania
1 review
Reviewed 1 week ago

The service provided by your hotel was even better than I could imagine. Rooms were tidy, big enough and really comfortable. Next the bathrooms were also as good as they possible could be. Talking about breakfast, bars and service in general they were also at a sufficiently high level.

Review collected in partnership with this hotel

Helpful?
Thank robertast294
SteigenbergerHotel, General Manager at Steigenberger Hotel Koeln, responded to this review

Dear robertast294, We’re happy to read that you enjoyed your stay with us. Thank you for your positive comment: it motivates us to keep on working hard in order to provide the best possible service! Kind regards, Peter B. Mikkelsen – General Manager More 

Saint Gilles Bruxelles
1 review
Reviewed 1 week ago

Perfect location for my week end, in the heart of the gay district, easy to reach, a nice walk from/to the Central Station. Plenty of food options nearby and 2 Christmas markets around it. SInce the refurbishment the quality has increased a lot. Rooms are spotless and sleeping quality is excellent!

Review collected in partnership with this hotel

Helpful?
Thank claudio875
SteigenbergerHotel, General Manager at Steigenberger Hotel Koeln, responded to this review

Dear claudio875, Thank you so much for your great feedback. We are glad to read that you had a very nice time with us. We are looking forward to see you soon again in our hotel. Kind regards, Peter B. Mikkelsen – General Manager More 

Amsterdam
1 review
Reviewed 1 week ago

Had a wonderful time in this hotel. Very nice room! Good bathroom facilities. It's at a good location for shopping, sightseeing, christmas markets. And near gay bars as well! I would recommend this hotel!

Review collected in partnership with this hotel

Helpful?
Thank loek188
SteigenbergerHotel, General Manager at Steigenberger Hotel Koeln, responded to this review

Dear loek188, Thank you so much for your nice comments. We are very happy that you had a good time in our hotel and enjoyed your stay. We would be pleased to welcome you again in our Steigenberger Hotel Koeln. Kind regards, Peter B. Mikkelsen – General Manager More 

London
1 review
Reviewed 2 weeks ago

A bad start with terrible service at reception. The guy was really rude and check in took forever (I dumped my bags with the concierge in the end or I'd have been late for a meeting). But the room was lovely, breakfast was fantastic and the location was excellent so that made up for it.

Review collected in partnership with this hotel

Helpful?
Thank jojom363
Shanghai, China
1 review
Reviewed 2 weeks ago

Firstly, I checked in on Nov.5th. My long-haul flight arrived early in the morning, so i got in the hotel a bit early in 8:30am. The reception charged me with EUR 20 for early check-in. Other hotel will allow early check-in free of charge. Secondly, I paid 10 EUR to a front deck staff as cash deposit to get a... More 

Review collected in partnership with this hotel

Helpful?
Thank yaon921

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The landmarked Steigenberger Hotel Koln is located in the city center only minutes away from several important historical sites. Cologne's famous cathedral and the Rhine promenade are a mere 20 minutes' walk away. More distant hot spots can also be easily reached using public transport. In 2016 the hotel was extensively renovated. Our 305 modern rooms, some with views over Cologne, are more than just a place to stay. Amenities include air-conditioning, satellite TV, work desk, safe, minibar and a Nespresso coffee machine as well as a tea-station ... more   less 

Additional Information about Steigenberger Hotel Koeln

Address: Habsburgerring 9-13, 50674 Cologne, North Rhine-Westphalia, Germany (Formerly Barceló Cologne City Center)
Region: Germany > North Rhine-Westphalia > Cologne
Price Range: $132 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Steigenberger Hotel Koeln 4.5*
Number of rooms: 305
Reservation Options:
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Also Known As:
Barcelo Cologne City Hotel Cologne
Hotel Style:
#8 Luxury Hotel in Cologne
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“boek een kamer met uitzicht op de dom.”
 of 5 bubbles DanielaVerschelling, 28 Nov 2016 | Read review
“high floor”
  • The coffee cups after we got back to the room after it was
 of 5 bubbles _U4154PX, 1 Nov 2016 | Read review
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