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Excelsior Hotel Ernst

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1 room 2 adults 0 children
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Excelsior Hotel Ernst
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1,120 Reviews from our TripAdvisor Community

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Showing 642: English reviews
Lorain, Ohio
Reviewed 2 weeks ago

The hotel was amazing. After some issues with booking, the hotel made up for it by a beautiful suite with amazing views. The staff was nothing but amazing our entire stay. It was in a perfect part of the city

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Helpful?
Thank Tricia F
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear Tricia F, Thank you very much for staying with us and we hope you had a safe journey back home. We are delighted about your positive feedback as this is a wonderful motivation to my entire team. All of them are striving for the very best everyday and to make every moment from our guests an unforgettable memory. We...

Istanbul, Turkey
Reviewed 2 weeks ago

Everything is excellent .... Location Room Services Dinning Otel is near the Cologne Dom and Hauptbahnhof in the center of city. Classic and modern style together very nice composition. A wonderful experience.

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Helpful?
Thank Bulent O
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear Bulent O, Thank you very much for visiting the Excelsior Hotel Ernst and for taking the time to write a review on Tripadvisor. We are very happy about your positive evaluation and we will share your compliments with the entire team. This is a wonderful motivation to all of us. We hope to welcome you back in Cologne very...

Antwerp, Belgium
Reviewed 2 weeks ago via mobile

Visited Cologne Christmas markets which start right opposite the hotel. The location is perfect for exploring the city. The hotel is right in front of the Cathedral. The rooms facing the Cathedral are terrific. Some of the rooms facing the inner courtyard are larger and a bit older. Highly recommend the Grand Deluxe Rooms, which are recently renovated. The overall...

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Helpful?
1Thank Swav_and_Rhi
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear Swav_and_Rhi, Thank you very much for visiting the Excelsior Hotel Ernst and for taking the time to share your impressions with us. It has been our pleasure to have you with us and we are more than happy that you also enjoyed staying with us. We hope to welcome you back in Cologne in the not too distant future...

Reviewed 3 weeks ago via mobile

We stayed here for 2 nights at the end of a Rhine river cruise. It was a beautiful old hotel in a great location. The staff were very friendly and helpful. We only had to walk across the street to go to the Cathedral and the Christmas market.

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Helpful?
1Thank Lynne D
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear Lynne D, Thank you very much for visiting the Excelsior Hotel Ernst and for taking the time to share your impressions with us. It has been our pleasure to have you with us and we are more than happy that you also enjoyed staying with us. We hope to welcome you back in Cologne in the not too distant...

Watford
Reviewed 4 weeks ago

We stayed here for 2 nights to visit the Christmas markets. The hotel is luxurious with professional and courteous staff. We had a slight mix up in our booking when we arrived but it was dealt with efficiently and courteously after a quick call to Venere, whom we booked through. I have stayed in many lovely hotels who always seem...

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Helpful?
1Thank Tracy B
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear Tracy B, Thank you for sharing your positive feedback on Tripadvisor. I am delighted to read that you have been pleased with our services and facilities and have forwarded your kind comments to my entire team. Looking forward to welcoming you again at our hotel in the not too distant future I remain For the Excelsior Hotel Ernst team,...

Reviewed 4 weeks ago via mobile

The staff was very friendly and helpful and very professional. The room was big, as was the bathroom, and very comfortable and clean. The towels were large and fluffy. The breakfast buffet was really good with lots of choices. This hotel makes its own honey. The location was great, not far from the shopping promenade. I would not hesitate to...

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Helpful?
Thank Annette Z
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear Annette Z, Thank you very much for visiting the Excelsior Hotel Ernst and for taking the time to write a review on Tripadvisor. We are very happy about your positive evaluation and we will share your compliments with the entire team. This is a wonderful motivation to all of us. We hope to welcome you back in Cologne very...

Dunmore East, Ireland
Reviewed 4 weeks ago

If you are staying in Cologne and can afford to spoil yourself a little, then this is really the only place you should be staying. Superb location across the road from the cathedral and just a hundred metres or so from the central train station. The piano bar is richly paneled and the music is great. A 5-star hotel in...

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Helpful?
Thank DominicDeBurca
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear DominicDeBurca, Thank you very much for taking your time to evaluate the Excelsior Hotel Ernst on this portal. We are very proud to read that you appreciated our service quality and enjoyed your stay at the Excelsior Hotel Ernst. We put great emphasize on the opinion of our guests to guarantee a consistently high level of service. Therefore, we...

Soest, The Netherlands
Reviewed 15 December 2016 via mobile

We stayed at the Excelsior Hotel for one night visiting the various christmas markets in Cologne. The location is ideally suited to this activity being literally across the street from the famous cathedral and within a few minutes walking of the shopping center and various other squares with Christmas markets. We were pleasantly surprised having arrived just after lunch that...

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Helpful?
Thank Michael F
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear Michael F, Thank you very much for visiting the Excelsior Hotel Ernst and for taking the time to share your impressions with us. It has been our pleasure to have you with us and we are more than happy that you also enjoyed staying with us. We also thank you for your comments in regards to the bathroom and...

Norwich, United Kingdom
Reviewed 14 December 2016

Great location, superbly appointed rooms, great people and while we didn't dine at the hotel, I have to say that the breakfast was without fault and later, the bloody Mary's were extremely refreshing.

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Helpful?
1Thank Charley_Lima
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear Charley_Lima, First of all I would like to thank you for visiting our hotel. The entire team is more than happy to read that we could have convinced you from our service and quality and that you had a memorable stay with us. This means a lot to all of us. We hope to welcome you back very soon...

Kingswood, United Kingdom
Reviewed 14 December 2016

This hotel is great - the location is just perfect - just underneath the fabulous Cathedral. Great restaurant - good breakfast. Rooms are comfortable and the bathrooms are top class. The staff are extremely helpful and friendly and I recommend this hotel.

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Helpful?
1Thank 422yvonnem
excelsiorhotelernst, Manager at Excelsior Hotel Ernst, responded to this review

Dear 422yvonnem, Thank you for sharing your positive feedback on Tripadvisor. I am delighted to read that you have been pleased with our services and facilities and have forwarded your kind comments to my entire team. Your feedback is most encouraging in our quest for quality and highest standards of service. Looking forward to welcoming you again at our hotel...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Excelsior Hotel Ernst Koeln
Excelsior Hotel Ernst Koeln
Cuisines: European, German, Central European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting

Additional Information about Excelsior Hotel Ernst

Address: Trankgasse 1 - 5, 50667 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: $190 - $1,056 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excelsior Hotel Ernst 5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Excelsior Hotel Cologne
Hotel Style:
#1 Luxury Hotel in Cologne
#2 Romantic Hotel in Cologne
#3 Family Hotel in Cologne
#3 Business Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Excelsior Hotel Ernst staff and other travellers.
7 questions
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Modiin, Israel
8 months ago

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Questions? Get answers from Excelsior Hotel Ernst staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The newly decorated Grand Deluxe rooms are beautiful”
 of 5 bubbles tracyb190, 22 Dec 2016 | Read review
“I stayed in one of the refurbished rooms on level 5 but my colleague had a more traditional one (also on level 5)- both were excellent.”
 of 5 bubbles Lexcee, 1 Dec 2016 | Read review
“Room with view of Cologne Cathedral”
 of 5 bubbles D1883WEcharlesm, 19 Oct 2016 | Read review
“Grand Deluxe Double is fine”
 of 5 bubbles FunTimes030, 3 Oct 2016 | Read review
“Cathedral view rooms”
 of 5 bubbles 30rajivb, 1 Oct 2016 | Read review
5 of 5
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