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Severinstrasse 199, 50676 Cologne, North Rhine-Westphalia, Germany
Severinstrasse 199, 50676 Cologne, North Rhine-Westphalia, Germany
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1 room, 2 adults, 0 children12
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Hotwire.comUS$87
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Expedia.com
US$87
Booking.com
US$91
Mercure
US$92
Travelocity
US$87
Hotwire.com
US$87
Orbitz.com
US$87
TripAdvisor
US$87
Priceline
Hotels.com
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Certificate of Excellence
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TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsprivilege roomfacing the courtyardnice hotelbathroom doorkoeln citytrain stationgood sizeminute walkfree wifireception staffon footpleasant staybusiness tripstayed here for nightspublic transportold townthe room was nice
This hotel offers a good base to stay at in Cologne.
It doesn’t receive full marks from me only as the room I stayed in was not at a 4 star level - no reflection on the staff (they were all very welcoming and attentive)....More
Me and my partner had a 6 night stay whilst using Cologne to explore some of the Rhine region.
As we'd been to Cologne before we thought we'd be cleaver and walk from the HBF to the Hotel but we did get a little lost!...More
Thank Dean G
Response from M F, General Manager at Mercure Hotel Severinshof Koeln CityResponded 20 February 2018
Dear Dean, Thank you very much for your feedback concerning your stay at our hotel. Your comments are a great help to improve our service and quality and meet our customers’ expectations. We hope that we soon have the opportunity of welcoming you again (hopefully...More
You enter through a small ugly door. Than you see good lobby and a nice reception desk. People on reception very friendly and helpful.
Restaurant is very well designed, modern and functional. Breakfast is OK. Not amazing but very much OK.
Internet is free but...More
Thank PetDim
Response from M F, General Manager at Mercure Hotel Severinshof Koeln CityResponded 16 February 2018
Dear Mercure guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Severinshof Koeln City. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.
At Mercure, we...More
Had a great stay in this hotel until checkout. An officious, rude and uncaring front of desk left me with a bad feeling. He is definitely in the wrong job. He argued with me for several minutes saying I owed the hotel money. When I...More
Thank John W
Response from M F, General Manager at Mercure Hotel Severinshof Koeln CityResponded 15 February 2018
Dear John, Thank you very much for your feedback concering your stay at our hotel.
We are very sorry to hear that your stay with us was overshadowed by a rather unpleasent check-out experience.
Please rest assured that this is not at all the Mercure...More
Nice hotel not far from center of town nice facilities although we didnt get the chance to use there sauna facilities
Helpful staff nice restaurants close by as well as a chocolate factory also railway system outside your hotelMore
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank MichaelFinchy
Response from M F, General Manager at Mercure Hotel Severinshof Koeln CityResponded 9 January 2018
Dear Michael, Thank you very much for your kind feedback regarding your stay at our hotel. We are very pleased that your stay had been to your satisfaction and have forwarded your comments to our team. We hope that we soon have the opportunity of...More
Dear Mercure guest, we have a public underground garage.
The rate will be EUR 17,00 for 24 hours.
The address for the car navigation system to find the garage will be: KLEINE SPITZENGASSE KOELN.
Have a save journey to... More
Dear Mercure guest, we have a public underground garage.
The rate will be EUR 17,00 for 24 hours.
The address for the car navigation system to find the garage will be: KLEINE SPITZENGASSE KOELN.
Have a save journey to Cologne, your team from Mercure Hotel Severinshof Köln City