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    Mercure Hotel Severinshof Koeln City

    1,250 reviews
    #26 of 264 Hotels in Cologne
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    Severinstrasse 199, 50676 Cologne, North Rhine-Westphalia, Germany
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Expedia.com
    US$92
    US$87
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    Booking.com
    US$91
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    Mercure
    US$92
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    TravelocityUS$87
    Hotwire.comUS$87
    Orbitz.comUS$87
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    Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
    Expedia.com
    US$87
    Booking.com
    US$91
    Mercure
    US$92
    Travelocity
    US$87
    Hotwire.com
    US$87
    Orbitz.com
    US$87
    TripAdvisor
    US$87
    Priceline
    Hotels.com
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    Certificate of Excellence
    Traveller (341)
    Room & Suite (144)
    Dining (21)
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    Overview
    4.0
    1,250 reviews
    • Excellent28%
    • Very good51%
    • Average16%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “privilege room”(5 reviews)
    “facing the courtyard”(4 reviews)
    “nice hotel”(25 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    4 Star Hotel
    All hotel details
    Contact Info
    Severinstrasse 199, 50676 Cologne, North Rhine-Westphalia, Germany See on map
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    Rooms
    6 May7 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,250)
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    Show reviews that mention
    All reviewsprivilege roomfacing the courtyardnice hotelbathroom doorkoeln citytrain stationgood sizeminute walkfree wifireception staffon footpleasant staybusiness tripstayed here for nightspublic transportold townthe room was nice
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    1 - 5 of 405 reviews
    Reviewed yesterday via mobile
    Good base for Cologne mini-break

    This hotel offers a good base to stay at in Cologne. It doesn’t receive full marks from me only as the room I stayed in was not at a 4 star level - no reflection on the staff (they were all very welcoming and attentive)....More

    Thank Nicola R
    Reviewed 16 February 2018
    Not quite Central but near enough

    Me and my partner had a 6 night stay whilst using Cologne to explore some of the Rhine region. As we'd been to Cologne before we thought we'd be cleaver and walk from the HBF to the Hotel but we did get a little lost!...More

    Thank Dean G
    Response from M F, General Manager at Mercure Hotel Severinshof Koeln CityResponded 20 February 2018

    Dear Dean, Thank you very much for your feedback concerning your stay at our hotel. Your comments are a great help to improve our service and quality and meet our customers’ expectations. We hope that we soon have the opportunity of welcoming you again (hopefully...More

    Reviewed 9 February 2018 via mobile
    Controversial

    You enter through a small ugly door. Than you see good lobby and a nice reception desk. People on reception very friendly and helpful. Restaurant is very well designed, modern and functional. Breakfast is OK. Not amazing but very much OK. Internet is free but...More

    Thank PetDim
    Response from M F, General Manager at Mercure Hotel Severinshof Koeln CityResponded 16 February 2018

    Dear Mercure guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Severinshof Koeln City. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we...More

    Reviewed 3 February 2018
    Good stay spoilt by one officious argumentative member of staff at checkout

    Had a great stay in this hotel until checkout. An officious, rude and uncaring front of desk left me with a bad feeling. He is definitely in the wrong job. He argued with me for several minutes saying I owed the hotel money. When I...More

    Thank John W
    Response from M F, General Manager at Mercure Hotel Severinshof Koeln CityResponded 15 February 2018

    Dear John, Thank you very much for your feedback concering your stay at our hotel. We are very sorry to hear that your stay with us was overshadowed by a rather unpleasent check-out experience. Please rest assured that this is not at all the Mercure...More

    Reviewed 5 January 2018
    New year break

    Nice hotel not far from center of town nice facilities although we didnt get the chance to use there sauna facilities Helpful staff nice restaurants close by as well as a chocolate factory also railway system outside your hotelMore

    Review collected in partnership with Accorhotels.com
    Thank MichaelFinchy
    Response from M F, General Manager at Mercure Hotel Severinshof Koeln CityResponded 9 January 2018

    Dear Michael, Thank you very much for your kind feedback regarding your stay at our hotel. We are very pleased that your stay had been to your satisfaction and have forwarded your comments to our team. We hope that we soon have the opportunity of...More

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    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    Top amenities
    Restaurant
    Room Service
    Fitness Centre with Gym / Workout Room
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Spa
    Hotel Amenities
    Room Service
    Business Centre with Internet Access
    Meeting Rooms
    Banquet Room
    Dry Cleaning
    Laundry Service
    Multilingual Staff
    Conference Facilities
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Spa
    Details
    Price range
    US$91 - US$220 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #18 Luxury Hotel in Cologne
    #30 Romantic Hotel in Cologne
    #39 Business Hotel in Cologne
    Room types
    Suites, Non-Smoking Rooms
    Details
    Price range
    US$91 - US$220 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #18 Luxury Hotel in Cologne
    #30 Romantic Hotel in Cologne
    #39 Business Hotel in Cologne
    Room types
    Suites, Non-Smoking Rooms
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    Traveller (341)
    Room & Suite (144)
    Dining (21)
    Business Centre & Event Rooms (1)
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    Questions & Answers
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    PeterandLindaD
    19 January 2018|
    AnswerShow all 4 answers
    Response from M F | Property representative |
    Dear Mercure guest, we have a public underground garage. The rate will be EUR 17,00 for 24 hours. The address for the car navigation system to find the garage will be: KLEINE SPITZENGASSE KOELN. Have a save journey to... More
    1
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    moh1358
    20 July 2017|
    AnswerShow all 3 answers
    Response from M F | Property representative |
    We wish you a nice stay in Amsterdam. Kind regards, your team from Mercure Hotel Severinshof Köln City
    0
    Votes
    123456
    Room Tips
    "Best views from the fifth floor, but not for those who have trouble with stairs."
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    "The quit rooms are located to the atrium"
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    "Rooms facing the courtyard are better. The ones facing the train line is susceptible to noise if the window..."
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    "The back of the hotel overlooks a rail station"
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