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Hotel Cristall

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621 Reviews from our TripAdvisor Community

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Showing 327: English reviews
Reviewed 23 August 2016

This was my first visit to Cologne for the annual Gamescom show. The hotel was easily found and conveniently located. The hotel was pricey, likely because of limited capacity city wide with the Gamescom event being held. I had recently stayed the same number of nights at a 4 star hotel in Paris for less than I paid for my...

1Thank Cwarrent
Reviewed 19 August 2016 via mobile

Was upgraded to comfort room for free, can highly recommend it- so worth it! The hotel have been welcoming and have met our every need. I will seek this hotel out again if i return to cologne. I cannot recommend them enough and more! Thank you for a fantastic experience!

Thank Nicola W
Reviewed 14 August 2016 via mobile

We stayed in Cologne for three days. The hotel was adequate for our needs, the breakfast was good, most of the staff were lovely and very helpful (apart from a couple unwelcoming receptionists on arrival). The room was adequate and cleaned daily, beds could have been comfier but for the price we can't complain. The location was great, 5 minute...

Thank Charwoods94
Reviewed 17 July 2016

The hotel was great! we arrived earlier to leave our luggage before check in and we had the surprise to be able to check already in. The Room was huge and confortable, I was afraid since we occupied one next to the main road on the first floor to be noisy, but with the double glass and the airco, no...

Thank cgo372
A TripAdvisor Member
San Diego, California
Level Contributor
9 reviews
2 helpful votes
Reviewed 14 July 2016 via mobile

The room was nice and clean. Not bad for the price but for the one night the location of our room was terrible. The bar next to the hotel was super loud and it was very hot so it was leave the window open and not suffocate but have extremely loud noise all night or close the window, heat up...

Thank A TripAdvisor Member
Newcastle upon Tyne
Reviewed 1 July 2016 via mobile

Stayed for 5 nights nice quiet room and got an upgrade. Nice choice for breakfast and friendly staff. The only little thing was the blinds at the windows not exactly light blocking. I would stay here again. It is close to the railway station about 5 minutes away

Thank mark3020
Leonding, Austria
Reviewed 28 June 2016

Stayed there for a Weekend in a double room. Because there was a free room we where upgraded for free. Rooms are very modern and clean. The Location is perfect for a short City trip. Just 10 minutes by foot from the Traun Station and the "Kölner Dom". Breakfast is nice and has a big variety. Prices are on the...

Thank Christian H
London, United Kingdom
Reviewed 20 June 2016 via mobile

A few of us stayed 3 nights at this hotel and were generally pleased with it and would stay again. The price of the rooms we got in relation to where the hotel is from the city centre was really good. The hotel is about 10 mins walk from the Cathedral and Koln Hbf and so no taxis etc are...

Thank Chris S
Lyon, France
Reviewed 18 June 2016 via mobile

Second and last time I sleep there. Rooms are very small and extremely noisy. Furniture and accessories need fixing. Paid a fortune (€150 because there was a fair... That tells enough about the mindset). A gloomy stay in a depressing place.

Thank ChrisLyonMunich
Manila, Philippines
Reviewed 31 May 2016

This hotel should be one of the worst hotel I should have avoided. Nothing works here. I paid top dollars for their best rooms, but upon check in, found out that it was the attic with no lift to my room, I have to strain my arthritic arms to lift my heavy luggage in a narrow stair. Worst I paid...

Thank simeontan

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  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
The Hotel Cristall Cologne is a design-filled boutique hotel in Cologne's city centre with an inspiring and distinguished atmosphere. Colour and Shape. Light and Room. Design and Style. Accompanied by comfort and top location. The interaction of these attributes form an exciting concept. Being in the city centre, the Hotel is located within walking distance to the Cologne Cathedral, Central Station, river Rhine, major museums, main shopping streets, Cologne Old Town and Cologne Trade Fair/ Cologne Messe. The Hotel features 97 rooms in two categories, a hotel bar, two variable state-of-the-art conference rooms and free WIFI.Our Comfort rooms are newly furnished and belong to an impressive old building redeveloped in 2008, and attached to our main building. Each piece of furniture is individually designed and custom-made of quality materials. The Rooms are 26-36 square metres in size with a 3-metre ceiling height, and thus provide genourous comfort. All 14 Comfort rooms are non-smoking rooms and feature: Kingsize bed, Airconditioning, LCD flat screens, free WIFI, Free SKY-TV Entertainment, Directdial telephone, Satellite TV, Desk, Minibar, walkin shower, Toilette, bathroom Floor Heating, Hairdryer Our Standard rooms are individual in their design with a special attention to detail, especially when it comes to lightening. They embody quality, taste and warmth. All 83 standard rooms feature: Directdial telephone, free WIFI, Minibar, Shower/Toilette, Hairdryer Satellite- and pay TVCristall' s two variable conference rooms feature state-of-the-art conference equipment and proper surroundings for 2 to 65 people. Both rooms provide complimentary Wireless-LAN, air-conditioning, and direct daylight. Among various light arrangements both rooms can be fully blacked out if desired. Therefore, our conference facilities are rightly suited for any event, ranging from major conferences to small meetings as well as receptions. We offer tailored Conference Packages. ... more   less 

Additional Information about Hotel Cristall

Address: Ursulaplatz 9-11, 50668 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: $93 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Cristall 3*
Number of rooms: 97
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Also Known As:
Cristall Hotel Cologne
Hotel Style:
#23 Best Value Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cristall staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely go for a comfort room for the extra price, the quality and value for money are so much better than the standard rooms.”
 of 5 bubbles 138henrye, 20 Oct 2016 | Read review
“Pay a little extra for an upgraded room”
 of 5 bubbles CavanR82, 3 Oct 2016 | Read review
“Ask for a renovated room.”
 of 5 bubbles edwardt839, 26 Sep 2016 | Read review
“We would go for the upgraded room next time if there was air conditioning in it.”
 of 5 bubbles P7010FEpeterf, 28 Aug 2016 | Read review
“If in summer, spend the extra to get a comfort room as standards rooms do not come with air con.”
 of 5 bubbles Cwarrent, 23 Aug 2016 | Read review
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