Location of the hotel is a must ... facing the cathedral. Fantastic night view. Service is at its best. Very Pro. Great food my place as well. HR Cologne is a destination ... barely .. no need to go outside
Wonderful hotel and city. Very nice caring staff and they knew their business. Clean room with all the things you need. The bathroom was bigger than usual with separate bath and shower. Nothing was a problem they were there to help and they did. We hired bicycles which I…
Amazing hotel with an excellent view and delicious breakfast. They have the best croissant in town. All staff are friendly and very helpful. They only have 2 wheelchair access rooms, one with double bed and the other room with twin beds. Beds and pillows are so soft. Will…
This is a really beautiful hotel with delicious food and a gorgeous interior . But the shower still leaks all over the floor after two years away. And the water temperature still fluctuates hot and cold while you're taking a shower . that part has improved. but the steam room…
Large convention in town driving rates to 809 euro but no air conditioning causing 3 out of 4 sleepless nights. Staff didn’t care. No special recognition as a Courtesy Card holder throughout the entire stay.
"The truth is not what Hyatt has accustomed me to."
"Get a river view if at all possible."
"Ask for a room with a view of the Cathedral, it's stunning!"
"Rooms overlooking the river Rhine are great"
"River view is definitely worth the money"