We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hyatt Regency Cologne

Traveller (1058)
360
Panoramas (13)
Video (1)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Hyatt Regency Cologne is a luxury hotel located directly on the Rhine River with views of the old town and Cologne Cathedral.
Read more
Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Save up to 15%

Location

Full view
94Great for walkers
Grade: 94 out of 100
22Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
2,899Reviews
1,716Photos
32Q+A
100Room tips
Traveller rating
  • 1,756
  • 798
  • 238
  • 70
  • 37
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Location of the hotel is a must ... facing the cathedral. Fantastic night view. Service is at its best. Very Pro. Great food my place as well. HR Cologne is a destination ... barely .. no need to go outside
Read more
Response from HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne
Responded yesterday
Dear Christophet635, Thank you ever so much for the lovely feedback for Hyatt Regency Cologne! It is great to learn, that you feel entirely satisfied in all areas of our hotel and the beautiful City of Cologne. This is exactly how it should be and we simply can´t wait to be your host again hopefully very soon! Kind regards, Robin Saunders General Manager
Read more
Hotel's Favourite
Wonderful hotel and city. Very nice caring staff and they knew their business. Clean room with all the things you need. The bathroom was bigger than usual with separate bath and shower. Nothing was a problem they were there to help and they did. We hired bicycles which I
Read more
Review collected in partnership with Hyatt Hotels
Response from HyattRegencyCologne, General Manager at Hyatt Regency Cologne
Responded 14 Sep 2018
Dear relaxed12, I am happy to know that you enjoyed the amazing location of our hotel and thank you for the positive feedback regarding our bathroom. I am ecstatic to see that you found such wonderful words to our house and it was a pleasure to read all your wonderful words regarding your stay with us our house. I look forward to welcoming you back soon to our beautiful city. With kind regards, Robin Saunders General Manager
Read more
Amazing hotel with an excellent view and delicious breakfast. They have the best croissant in town. All staff are friendly and very helpful. They only have 2 wheelchair access rooms, one with double bed and the other room with twin beds. Beds and pillows are so soft. Will
Read more
Response from HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne
Responded yesterday
Dear SF_Zoel, Thank you ever so much for this excellent review and taking the time to share your positive feedback! We loved to arrange everything to your fullest satisfaction and surely hope to be your host again hopefully very soon! I will be sure to extend your kind words to Mr. Hans. Best wishes, Robin Saunders General Manager
Read more
This is a really beautiful hotel with delicious food and a gorgeous interior . But the shower still leaks all over the floor after two years away. And the water temperature still fluctuates hot and cold while you're taking a shower . that part has improved. but the steam room
Read more
Review collected in partnership with Hyatt Hotels
Response from HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne
Responded 3 days ago
Dear Michael C, Thank you for taking the time to rate our property. It is very unfortunate that you could not enjoy your stay to the fullest and I would like to offer you my sincere apologies that we could not meet your expectations. Your disappointment is understandable as you were expecting a well-maintained room in our hotel. I can imagine your frustration must have been great, and you are absolutely right that this incident is unacceptable. For this reason, I understand your dissatisfaction and can do nothing more than express my sincere apology. I would like to assure you that we will do everything we can to avoid similar incidents in the future. Dear Michael C, we hope that you will give us a another chance to prove to you our determination and capability to make your next stay unforgettable. With best regards Robin Saunders General Manager
Read more
Large convention in town driving rates to 809 euro but no air conditioning causing 3 out of 4 sleepless nights. Staff didn’t care. No special recognition as a Courtesy Card holder throughout the entire stay.
Read more
Review collected in partnership with Hyatt Hotels
Response from HyattRegencyCologne, Geschäftsführer at Hyatt Regency Cologne
Responded 5 days ago
Dear JSG21, It is always our number one priority to ensure that our guests leave our hotel feeling completely satisfied and happy. I humbly apologize that this was not the case during your time with us. Please be assured that I have passed your points of critique along to our team in order to improve in these areas, as this does not speak for our standards. We hope that you choose to join us again very soon, in hopes that we can make your next visit an all-around perfect one. Best wishes, Robin Saunders General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
PreviousNext
123456131
email the hotel directly as request connecting rooms. 48 hours before check email them again to insist on the request.This should turn the request into a must.
2 votes
Show all answers
does Hyatt have a parking garage
Yes, Hyatt Regency has an own parking garage.
0 votes
Show all answers
Dear Dougie033, the spa-area is free for all hotel guests, no matter which room your staying in. Best regards from Cologne.
1 vote
Show all answers
How much will a taxi cost from the Airport to the hotel?
About 40€
1 vote
Show all answers
We are thinking of staying in january. Will the refurb works interupt our stay?
Hi the refurb work is nearly complete and I didn't feel it interfere with our stay at all. Can't wait to go back again and see the completed work
1 vote
Show all answers
PreviousNext
1234567
"The truth is not what Hyatt has accustomed me to."
"Get a river view if at all possible."
"Ask for a room with a view of the Cathedral, it's stunning!"
"Rooms overlooking the river Rhine are great"
"River view is definitely worth the money"
PreviousNext
12345620
PRICE RANGE
US$141 - US$912 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency cologne hotel colognehyatt colognecologne hyatt regency
LOCATION
GermanyNorth Rhine-WestphaliaCologne
NUMBER OF ROOMS
306
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing