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CityClass Hotel Residence am Dom

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#4 of 276 Hotels in Cologne
Certificate of Excellence
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1 room 2 adults 0 children
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CityClass Hotel Residence am Dom
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262 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Sylmar
Reviewed 4 weeks ago via mobile

Location of the hotel is great. A stones throw away from the Cologne Cathedral and most of the tourist sites. Rooms are a little but spotlessly clean. There is a wide variety of food selection for breakfast and people at the front desk are helpful. This hotel is highly recommended.

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Helpful?
Thank Susan L
Seattle, Washington
Reviewed 4 weeks ago

We go to Germany every year for Christmas Markets and we want to be close to old town centers at each city we visit. This year we went to Cologne again and stayed at the Hotel Residence am Dom instead of the CityClass Europa - by error - as we had previously stayed at the Europa and really liked it....

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Thank astle
London, United Kingdom
Reviewed 4 weeks ago via mobile

We've just come back from a couple of nights in Cologne. I read reviews that the standard double rooms were small and there was a recommendation to upgrade and I wish we had done as I didn't sleep properly for both nights. The room is very small, there is about half a meter gap round the bed to walk around...

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1Thank Rachel_Impey
Reviewed 4 weeks ago

Excellent hotel to stay. Location is perfect, just in the middle of the city, few minutes walking distance to main train station, so easy to access from airport. In Christmas time, hotel is just near the entrance of Christmas Markt, very good! Room is clean and facilities are perfect. Bed is large and very comfortable, no noise from outside, so...

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Thank Mert G
Prague, Czech Republic
Reviewed 4 weeks ago via mobile

Pros: Super speed internet, super comfy beds and nice rooms, great location for being around main tourist spots, great views from the room, friendly staff. Cons: Too far away from subway/tram station, horrible scrambled eggs for breakfast ( you have to cut it into pieces to get some to your plate, even in IBIS they aren't so overcooked), the rest...

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Helpful?
Thank pkarlik
Springfield
Reviewed 4 weeks ago

I had read the previous rooms so I knew what to expect regarding the tiny rooms, however my brother paid for a more expensive room and we could barely tell the difference. Apart from the size the rooms are nice and clean. The welcome was the rudest I've ever seen after working 20 years in hotels. The receptionist didn't look...

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Thank langdrul
Rotterdam, The Netherlands
Reviewed 5 weeks ago

Upon my arrival my credit card was charged as a guarantee. During my stay the room was not cleaned. Upon my departure they charged my credit card again. I did not get a reply to my mail asking to cancel the first payment. The location of the hotel is fine but the service is terrible.

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Thank rbergh52
London, United Kingdom
Reviewed 5 weeks ago

We were visiting Cologne to visit the Christmas Markets. I do not believe we could have chosen a better hotel for our needs. From Cologne/Bonn airport Cologne central station is 15 minutes by train (I suggest getting the train ticket from the DB office on the same floor as you exit customs. It's on the right, past the 'down' escalator...

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2Thank Gary C
Bruges, Belgium
Reviewed 18 December 2016

We came with family to visit the Christmas Markets. The hotel had nice and clean rooms. The breakfast was very good with a big choice. Location could not be beter, there was even a Christmas Market in front of the hotel. We certainly would take the same hotel.

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Thank Viviane D
Birmingham, United Kingdom
Reviewed 17 December 2016

My friends and I stayed in this hotel when we visited the Christmas markets. We had barely any problems with this hotel at all. It was in a great location and easy to get to from the main train station. One of the christmas markets was right outside the front door of the hotel. Despite this it was very quiet...

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Helpful?
Thank Florence E

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Amenities

Highlights
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
*** Hotel Residence am Dom:At the Old Market, the gateway to Cologne's Old Town, this 3-star Hotel Residence am Dom tourists and business travelers with 56 comfortably furnished rooms and apartments as well as cordial service.Proximity to the attractive banks of the Rhine and the cathedral, the museums and the old town is a "Kölsch" lifestyle invite extensively and enjoy without regret.For meetings the hotel offers a modern conference room with audio visual equipment and professional assistance in planning and organization. ... more   less 

Additional Information about CityClass Hotel Residence am Dom

Address: Alter Markt 55, 50667 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: $114 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — CityClass Hotel Residence am Dom 4*
Number of rooms: 53
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Also Known As:
Cityclass Hotel Cologne
Hotel Style:
#3 Luxury Hotel in Cologne
#16 Best Value Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from CityClass Hotel Residence am Dom staff and other travellers.
4 questions
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London, United Kingdom
1 month ago

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Questions? Get answers from CityClass Hotel Residence am Dom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own pillow for extra comfort”
  • Fire map shows you the huge disparity in room sizes
  • Cathedral view from room 313
 of 5 bubbles lesley012, 22 Jan 2017 | Read review
“We had double room on the 6th floor. One lift for all floors so sometimes had to wait.”
 of 5 bubbles cj0rd0n, 5 Jan 2017 | Read review
“superior room 507 had great Dom view”
 of 5 bubbles 491GaryC, 19 Dec 2016 | Read review
“Views of the cathedral are on the north-facing rooms”
 of 5 bubbles florencee68, 17 Dec 2016 | Read review
“Rooms facing the courtyard are quieter if the windows are open.”
 of 5 bubbles Trainman121, 7 Dec 2016 | Read review
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