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Novotel Koeln City

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Traveller (249)
Room & Suite (92)
Dining (34)
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Overview
  • Excellent24%
  • Very good51%
  • Average19%
  • Poor4%
  • Terrible2%
Travellers talk about
“chocolate museum”(39 reviews)
“the river”(49 reviews)
“minute walk”(27 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,431)
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495 results
Traveller rating
116
245
98
26
10
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LanguageEnglish
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116
245
98
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10
Show reviews that mention
All reviewschocolate museumthe riverminute walknice hotelsofa bedhotel guestsfamily roomnice stayunderground parkingstayed here for one nighttown centrepublic transportchristmas marketreception staffbusiness tripper dayold town
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1 - 5 of 495 reviews
Reviewed 3 days ago via mobile

Plenty of parking downstairs. Check in was easy. Reception area could do with updating but okay. Rooms were what we expect from a Novotel. The air con wasn’t great but it was probably the best we’ve experienced at a Novotel (and we stay at a...More

Thank sall0we
Reviewed 3 weeks ago

Rich breakfast. Newly decorated and clean rooms. Friendly staff in the reception are trying to help people. But the staff who works in the breakfast area may not be like this.In all they are ok. Although slippers and bathrobes should have been ready for our...More

Review collected in partnership with Accorhotels.com
Thank orhana472
Response from hotel4you, Manager at Novotel Koeln CityResponded 3 weeks ago

Dear orhana472, Thank you very much for your comment regarding your stay at our hotel and sharing your experience with the TripAdvisor community. We are very happy about your comment and really appreciate it. We hope to welcome you back again soon. Warm regards, Ruediger...More

Reviewed 15 April 2018

This hotel has been refurbished and provided a smart and modern rool with a comfortable bed, a huge TV and good wifi. Whats not to like? The breakfast offerings were varied with all fresh, healthy and naughty foods on offer. The bar meal one evening...More

Thank X5757ELdavidf
Response from hotel4you, Manager at Novotel Koeln CityResponded 5 weeks ago

Dear X5757ELdavidf , Thank you very much for your comment regarding your stay at our hotel and sharing your experience with the TripAdvisor community. We are very happy about your comment and really appreciate it. We hope to welcome you back again soon. Warm regards,...More

Reviewed 4 April 2018

First impression hotel was nice and very welcoming at the reception. Rooms were clean however cleaning begun in early morning and not a place where you would like to sleep in as you can hear everything in the rooms either side and on the corridors....More

Thank FergalJ
Response from hotel4you, Manager at Novotel Koeln CityResponded 9 April 2018

Dear FergalJ, Thank you very much for taking the time to review our Novotel Cologne City. We realy appreciate your positive comment about our "Feel welcome" during Check-In. However, we are very sorry that your stay in our hotel did not meet the level of...More

Reviewed 19 March 2018

Very basic. Ended up wishing for a Premier Inn. Room small and breakfast very expensive. Had a lot of problems with house keeping. Needed to keep going to reception for milk, tea bags,cups and glasses.Will be visiting Koln again but not this hotel.More

Thank pat1187
Response from hotel4you, Manager at Novotel Koeln CityResponded 28 March 2018

Dear pat1187, Thank you very much for taking the time to review our Hotel. We are very sorry that your stay in our hotel did not meet the level of expectation you had and we would like to apologize for this. Yours sincerely, Rüdiger Schild...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Babysitting
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$104 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Cologne
#14 Family Hotel in Cologne
#34 Luxury Hotel in Cologne
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$104 - US$231 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Green Hotel in Cologne
#14 Family Hotel in Cologne
#34 Luxury Hotel in Cologne
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (249)
Room & Suite (92)
Dining (34)
Pool & Beach (3)
Family and Play Areas (6)
Business Centre & Event Rooms (3)
Questions & Answers
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paulac32
11 August 2017|
AnswerShow all 3 answers
Response from Catherine M | Reviewed this property |
No, they will send the iron and the board to your room upon your request, subject to availability. Don't think it's available at night, only during office hours, my guess. I requested in the evening and they told me to... More
1
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paulac32
11 August 2017|
AnswerShow all 2 answers
Response from PoggiBonsi2012 | Reviewed this property |
Hi Not each room is equipped with iron and board. You better ask reception. Regards Peter
1
Vote
Google Translation
38kathy7777
17 July 2017|
AnswerShow all 3 answers
Response from hotel4you | Property representative |
Dear 38kathy77, Main courses are starting from 14,90 EUR / Special Children Menu available ;-) Greetings from Cologne
1
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Google Translation
Room Tips
"You need the keycard for the lift."
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"Even numbers face garden; odd face road and river. 5 is highest floor."
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"We were at the front, facing the Rhine, but we heard NO traffic noise"
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"Rear of the building"
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