Mercure Dortmund Centrum
Olpe 2, 44135 Dortmund, North Rhine-Westphalia Germany
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US$90
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Free cancellation until 02/04/23
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About
#16 of 62 hotels in Dortmund
Location
Cleanliness
Service
Value
The 4-star Hotel Mercure Dortmund Centrum has 125 modern rooms in different categories. For families, cots and extra beds or rooms with a connecting door are available on request. The hotel is located on Friedensplatz in the city center, 200 meters from the Stadtgarten underground station. The air-conditioned rooms at the Mercure Dortmund Centrum are equipped with free WiFi, flat-screen TV with SKY, safe, desk and seating area. Sauna and mini-gym with Life Fitness equipment provide relaxation. The Mercure Dortmund Centrum offers a rich breakfast buffet with regional products in the mornings. In the restaurant Bonvivant you can choose from international and regional dishes. The sun terrace or the adjoining light-flooded winter garden are also perfect for a snack. At the bar Fortune of the Mercure Dortmund Centrum, you can choose between numerous cocktails, regional beers on tap and small dishes. There are parking spaces and a public underground car park around the hotel and on site. Many sights are in the vicinity, the football museum, the BVB Westfalenstadion, numerous museums and theaters, Dortmund concert hall, Zeche Zollern, DASA, Dortmund Zoo and many green spaces, parks and lakes. Alternatively, you can enjoy nature and highlights by bike. Many (long-distance) cycle paths border the urban area. The Mercure Dortmund Centrum has been certified as a bike-friendly hotel.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle tours
Kids stay free
Children Activities (Kid / Family Friendly)
Taxi service
Paid public parking on-site
Parking
Wifi
Sauna
Restaurant
Breakfast available
Breakfast buffet
Highchairs available
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
First aid kit
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Spanish, German
Location
91Great for walkers
Grade: 91 out of 100
96Restaurantswithin 0.5 km
37Attractionswithin 0.5 km
Contact
Olpe 2, 44135 Dortmund, North Rhine-Westphalia Germany
Name/address in local language
Getting there
Dortmund Central Station11 min
Car HireSee all Dortmund car hire
411Reviews7Q+A19Room tips
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Nice hotel with friendly staff and great bar ! Only downside was when we came down to breakfast there was no nothing left apart from a bit of toast and fruit .. That said the location is great and the rooms were what you would expect for this standard hotel.
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mercure Hotel Dortmund Centrum, Geschäftsführer at Mercure Dortmund Centrum
Responded 4 weeks ago
Dear guest, It is important for us to receive feedback from you - thank you very much. We are happy to take up your points of criticism. We also appreciate the praise and would be happy to welcome you again soon at the Mercure Hotel Dortmund Centrum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were in Dortmund for a football match. We stayed in this Mercure the second night (the City one for the first night). This Mercure was far better than the City one - it actually has a normal type entrance and reception set up for a start. Not the cheapest hotel, but they obviously knew the football was on. Welcome was friendly and room was fine. Hair dryer was very week. Bath towels are not very big. And the usual question - would i stay there again. The answer is Yes, but I'd check prices elsewhere.
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Date of stay: February 2023
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mercure Hotel Dortmund Centrum, Geschäftsführer at Mercure Dortmund Centrum
Responded 2 weeks ago
Dear guest, It is important for us to receive feedback from you - thank you very much. We are happy to take up your points of criticism. We also appreciate the praise and would be happy to welcome you again soon at the Mercure Hotel Dortmund Centrum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here while attending Dortmund football match. Location : Great location, literally around the corner from main shopping district with lots of restaurants and bars to choose from. Great area. The underground train station is around the corner and the main train station about 20 mins walk or less. Rooms: Our room was nice (117) we had 3 in our party so the room had one double bed and a pull out sofa bed which was a double. It left the room with hardly any space to walk around so was quite tight. The decor was nice. However the seal on the window was damaged so you could actually feel the breeze getting in (during snow weather) The tv had only one English Channel so wasn’t great. BE WARNED check if there is any party’s or function on in the hotel if you are staying in this room as there was a party on while we stayed and literally felt like the dj was in our wardrobe the music was that loud. Singing and talking could even be heard clearly. I did say it to girl in reception the next morning and she apologised but literally got no sleep until music stopped. Bar/Food: We did not have dinner in the hotel restaurant so cannot comment. Restaurant decor was ok, very 1920’s feel. There is a very small bar that usually only opens from 5pm-12pm however one of the days they opened for us to have a drink at 3:30pm which was no bother for them, they were very nice and a special mention to Ben the new Barman from the UK. He’s great! Breakfast wasn’t great, but that may be just us that’s used to Irish style food. Not much hot food on offer, pancakes and plenty fab pastries though. If going to a Dortmund match : We travelled to Dusseldorf airport and got the sky train into the main train station on to Dortmund €16.50 each one way. It was difficult to find out correct trains ect as very bad signage at airport and trains so do your homework before you get there. It took us over an hour to figure it out. Train journey from airport was 50 mins. We got a taxi from our hotel to signal iduna park and it took 8 mins and costs €14. Easy to get taxis after match too which was surprising.…
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Date of stay: January 2023Trip type: Travelled with family
Room Tip: Parking available at hotel. Make sure you ask if event on if staying in Room 117 as noise levels...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mercure Hotel Dortmund Centrum, Geschäftsführer at Mercure Dortmund Centrum
Responded 7 Feb 2023
Dear guest, It is important for us to receive feedback from you - thank you very much. We also appreciate the praise and would be happy to welcome you again soon at the Mercure Hotel Dortmund Centrum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We went here for the Christmas fair in Dortmund. Came here in the afternoon, the room was fine. When we came back in the evening someone had urinated all over the bathroom. The hotel says nobody has been in the room, but someone clearly pushed the button in the sink and urinated in it. They couldn’t offer another room or a clean up so we left the same evening. They didn’t even think it was strange at all and just explained that they couldn’t find any indication someone had been in the room and still charged the full 180 euro’s from our creditcard anyway. After some calls and mails we can clearly say they don’t care what happened and for them this is a normal thing that can happen in a hotel. So we are now proceeding via legal advisors. This is by far the worst hotel experience ever!…
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Date of stay: December 2022
Cleanliness
Service
Sleep Quality
Room Tip: Just don't go here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Lovely hotel, clean, lovely decor, very welcoming staff and extremely very helpful. Great choice of breakfast and really fresh. WiFi not good at all but the great staff at reception got us logged in after we couldn’t connect but it kept dropping after a few minutes and we had to reconnect, we had roaming on our mobile plans so it wasn’t a hassle. Definitely a location hotel perfect for easy transport to Dortmund Signal Iduna Park or a spot of city shopping. This is a city centre hotel so be warned there is a bit of noise and you do hear faint rumble of the underground rail system now and again which is very close by but a seasoned traveller who does their homework would know there is always some sort of noise in a city centre but don’t let it put you off this hotel, I would return in a heartbeat.…
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Date of stay: April 2022Trip type: Travelled with family
Room Tip: Have Breakfast here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mercure Hotel Dortmund Centrum, General Manager at Mercure Dortmund Centrum
Responded 26 Apr 2022
Dear Gerrio Thank you very much for your comments on your stay at Mercure Hotel Dortmund Centrum. We are very pleased with your words of praise. We will of course be happy to pass on your positive appreciation to the staff concerned. Your satisfaction is the best reward for our staff, who work day after day to provide you with impeccable service. We hope to welcome you again soon. With best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room were good, but bathroom need some repair/upgrade. The towels were washed well but were so old that it seems high time to change them for the new ones. Service is perfect because of the perfect staff - kind, effective and helpful
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Review collected in partnership with Accorhotels.com
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mercure Hotel Dortmund Centrum, General Manager at Mercure Dortmund Centrum
Responded 11 Oct 2021
Dear Ilya, thanks for your great feedback. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stay in this hotel for one night in July. 31 Celsius Degree outside, nice sunny day ! I ordered for two persons, when I arrived, everything in the room was for one person (towels, bed linen...). The air conditionner doesn't work, I sleep 3h during the night... The temperature inside the room was more than 35°... Aside from that, the hotel is nice, the staff is very qualified (when I asked for the towels and the quilt for the second person, they bring instantly in the room). The hotel's place is near from the city center (200m). Sadly the restaurant was closed because of the corona crisis.
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Date of stay: July 2020
Cleanliness
Service
Sleep Quality
Room Tip: If you stay there, ask to verify the air conditionner before entering in the room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mercure Hotel Dortmund Centrum, General Manager at Mercure Dortmund Centrum
Responded 13 Oct 2021
Dear Guest, Thank you for your feedback on booking in our house. Thank you very much for taking the time to write to us after your stay at the Mercure Hotel Dortmund Centrum. We apologize for the inconvenience this caused. Mercure hotels do everything in their power to offer you the best quality of service for each of your stays. Your opinion is therefore of great interest to us. Your Mercure Hotel Dortmund Centrum
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is easy to access though in teh centre. Very friendly staff welcome you and see to it that you have an agreable stay. Room was spacious, modern look. good wifi and very good bed and shower. Diner was fine, watching football in the bar very nice. Good place to stay.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mercure Hotel Dortmund Centrum, General Manager at Mercure Dortmund Centrum
Responded 3 Mar 2020
Dear guest, Thank you for your very good review and your kind feedback. Your opinion is important to us, so that we can continue to improve our quality standards successfully. See you again soon at the Mercure Hotel Dortmund Centrum. Your Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Big room, nice beds, really clean. However there ir a door to the breakfast room, it was always open and it was really noisy in the morning. Also the breakfast utilities that the staff needed where right beside our room, on the other side of the hall, so from really early we could only ear dishes and glasses and things like that. Really unpleasant.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mercure Hotel Dortmund Centrum, General Manager at Mercure Dortmund Centrum
Responded 4 Mar 2020
Dear guest, thank you for taking the time to share your experience with us. We appreciate your feedback. With warm regards, Your Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Third time I’ve stopped here, location is bang on for bars and shopping and the hotel is clean and modern. I wouldn’t hesitate to return to this hotel the next time I return to Dortmund . Bar and restaurant both excellent
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Review collected in partnership with Accorhotels.com
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
Helpful
Response from Mercure Hotel D, Direktion at Mercure Dortmund Centrum
Responded 13 Feb 2020
Dear guest, Thank you for your great review. Your opinion is very important to us, so that we can continue to provide you with a first class standard. See you again soon at the Mercure Hotel Dortmund Centrum. With warm regards, Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
PRICE RANGE
US$75 - US$118 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dortmund park inn
FORMERLY KNOWN AS
Park Inn by Radisson Dortmund
LOCATION
GermanyNorth Rhine-WestphaliaDortmund
NUMBER OF ROOMS
125
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Claim Your ListingMERCURE DORTMUND CENTRUM: UPDATED 2023 Hotel Reviews, Price Comparison and 207 Photos (Germany) - Tripadvisor
Frequently Asked Questions about Mercure Dortmund Centrum
Which popular attractions are close to Mercure Dortmund Centrum?
Nearby attractions include Gamer (0.2 km), Glowing Rooms 3D Schwarzlicht Minigolf Dortmund (0.5 km), and TeamCrack DORTMUND - Live Escape Game Room (0.4 km).
What are some of the property amenities at Mercure Dortmund Centrum?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Dortmund Centrum?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Mercure Dortmund Centrum?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Dortmund Centrum?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Mercure Dortmund Centrum?
Conveniently located restaurants include Lemongrass, Brauhaus Wenkers, and Food Brother.
Are there opportunities to exercise at Mercure Dortmund Centrum?
Yes, guests have access to a fitness centre and a sauna during their stay.
Is Mercure Dortmund Centrum located near the city centre?
Yes, it is 0.8 km away from the centre of Dortmund.
Does Mercure Dortmund Centrum offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Mercure Dortmund Centrum?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Mercure Dortmund Centrum?
Many travellers enjoy visiting Reinoldikirche (0.4 km) and Haus Schulte-Witten (3.1 km).