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Mercure Hotel Dortmund Centrum

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240 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Nis, Serbia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

The hotel is in the very center of Dortmund, near the mayor house, and at the walking distance from the central train station in Dortmund. From there there are good train and bus connections, including the bus for the Dortmund international airport. Near by is a very good pizzeria, La Osteria, with very friendly staff.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Radomir S
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, thank you for your review regarding your last stay. We are happy that you enjoyed your stay with us and we hope to welcome you back very soon. With warm regards, Mercure Hotel Dortmund Centrum More 

Oakham, United Kingdom
Level Contributor
72 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 20 September 2016 via mobile

If you're looking for a good room for around €100 a night in the centre of Dortmund this is a sure bet. The rooms are a little small but very clean and free wi-fi. Standard breakfast fare but there's plenty of restaurants to go at if you step outside the hotel. Good and helpful welcome. I've stayed there a few... More 

Helpful?
Thank Simon S
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, Thank you for your honest words and predominantly positive feedback regarding your stay in our hotel. We wish you all best and hope to see you soon in Dortmund! Warm regards, Mercure Hotel Dortmund Centrum. More 

Ghent, Belgium
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 September 2016 via mobile

This is a 4-star Mercure although that seems overrated. The staff was cool and rather unattentive. As an Accor gold card member a welcome present is usually included. Not here. The hotel parking seemed to be full so I was sent to a nearby parking lot. The room was as can be expected from Mercure though what was once a... More 

Helpful?
Thank Marc-Haegeman
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, Thank you for your honest words. Your feedback is extremely important to us! Only then can we ensure a high quality and arrange our hotel's processes to best benefit our guests. Directly after reading your review we have together intensively analyzed the deficiencies you have outlined. We would be pleased if you would give us the opportunity to... More 

Waddesdon, United Kingdom
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 September 2016 via mobile

First stay at this hotel. One night on business. Short cab ride from station. Good location for shops etc. Check in went well. Lovely large room & very clean plus excellent ac, thankfully as was very hot 33! Had dinner which was very good and my waiter was most helpful with local wine suggestions. Comfy bed and excellent Mecure buffet... More 

Helpful?
Thank Chris L
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, We find it fantastic and we are delighted to receive such a positive feedback from you. We are very proud of your response to your stay in our hotel. We wish you all best and hope to see you soon in Dortmund! Your Mercure Hotel Dortmund Centrum. More 

Level Contributor
192 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 18 July 2016 via mobile

We stayed here for one night on a Saturday night in July. Whilst it is really conveniently located for visiting the city - a few minutes walk from local restaurants and shops, we were unfortunately, frequently woken by loud drunken groups outside but worse in the hotel corridors. The rooms were clean but rather average, won't be rushing back.

Helpful?
Thank Travelbloggeruk
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, We would like to thank you for your detailed and structured review. Our aim is to constantly develop existing services and different areas of the hotel in quality and modernity. With kind regards, Mercure Hotel Dortmund Centrum. More 

Victoria, Australia
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 June 2016

Really nice and clean Hotel. Enjoyed the nice Gym and Spa facility. smack bang in the middle of the city center. Could walk to every where. Breakfast was Typical German breakfast. Yum. Could not fault the Hotel.

Helpful?
Thank aus_traveller_mel
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, thank you for your very positive review. It was great fun to read! Your opinion is important to us, so that we can continue to improve our quality standards successfully. See you again soon at the Mercure Hotel Dortmund Centrum. More 

Rochester, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 16 June 2016

This is a nice hotel. Very close to the centre of Dortmund. Clean and comfortable rooms. Friendly staff. Good breakfast. On the downside; parking is difficult and expensive. €18, even for a good buffet breakfast is a bit steep.

Helpful?
Thank Andy C
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, Thank you for your honest words. Your feedback is extremely important to us! Only then can we ensure a high quality and arrange our hotel's processes to best benefit our guests. We hope to welcome you back very soon. With warm regards, Mercure Hotel Dortmund Centrum. More 

Devon, United Kingdom
Level Contributor
96 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 2 June 2016

The hotel is conveniently located, close to central Dortmund. I visited Dortmund with five friends, in order to watch BVB. The hotel staff were very friendly, and check-in was quite easy. Due to being a Le Club Accor platinum member, I received a welcome drink for one person on arrival, which could be used for a beer or soft drink.... More 

Helpful?
Thank Alex C
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, Thank you for your predominantly positive feedback with detailed content. Our aim is to constantly develop existing services and different areas of the hotel in quality and modernity. We are very sorry that the window cleaners just walked into your room. This should not happen and we will make sure that this will not happen again. We would... More 

Stavanger, Norway
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 May 2016

This was my first stay at this hotel. I found the hotel to be comfortable and convenient. It is close to the center and the concert house where I was attending a piano recital. The room was crisp and clean. The excellent ventilation made for good sleeping. Staff were friendly and efficient.

Review collected in partnership with Accorhotels.com

Helpful?
Thank 972Ben
Mercure Hotel D, assistent to general manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, thank you for bringing your personal experiences in our hotel to our attention. We will share your impressions with our team. Hope to welcome you back very soon. With best regards, Mercure Hotel Dortmund Centrum. More 

Reading, United Kingdom
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 May 2016

This hotel is really economical, friendly and very well placed for Dortmund centre. The room (we had a privilege room) was superb, huge bed, sofa, tv and a bath, lovely! Staff lovely and friendly, bar was very good also. Great sound proofing so couldn't hear much for the German cup final! Free wifi also. One point I would say is... More 

Helpful?
Thank debrasoper
Mercure Hotel D, assistent to general manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, thank you for your lovely feedback. We are very proud of your response to your stay in our hotel. Your opinion is important to us, so that we can continue to improve our quality standards successfully. We would be pleased if you choose to enjoy our hospitality and our friendly atmosphere during your next stay. Warm regards, Mercure... More 

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This 4-star hotel in Dortmund features modern rooms and free spa facilities. It is located on Friedensplatz in the city centre, 200 metres from Stadtgarten Underground Station. The air-conditioned rooms of the Mercure Dortmund Centrum hotel include a flat-screen cable TV and a safe. Free WiFi access is also available. Guests can make free use of the sauna and small fitness studio at the Mercure Dortmund Centrum. The Mercure Dortmund Centrum provides rich breakfast buffets in the mornings. International and regional dishes are served in the Bonvivant restaurant with conservatory and summer terrace. The Mercure Dortmund Centrum's Fortune bar offers a range of cocktails, local beers and small snacks. ... more   less 

Additional Information about Mercure Hotel Dortmund Centrum

Address: Olpe 2, 44135 Dortmund, North Rhine-Westphalia, Germany (Formerly Park Inn by Radisson Dortmund)
Region: Germany > North Rhine-Westphalia > Dortmund
Price Range: $112 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Dortmund Centrum 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Dortmund Park Inn
Hotel Style:
#7 Luxury Hotel in Dortmund
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Dortmund Centrum staff and other travellers.
3 questions
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Questions? Get answers from Mercure Hotel Dortmund Centrum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bring a car.”
 of 5 bubbles Andythekeg, 16 Jun 2016 | Read review
“Ask for one facing the square rather than the main road, have a privilege room if you can afford it”
 of 5 bubbles debrasoper, 23 May 2016 | Read review
“Room 501 , ( premium room ) is massive with 3 sided balcony.”
  • Top floor balcony is room 501.
 of 5 bubbles LG1450, 11 Apr 2016 | Read review
“maybe quieter on the parking side of hotel. Avoid the street Keppingerstr.”
 of 5 bubbles Hvhighexp, 5 Apr 2016 | Read review
“401 has a good view of the Dortmund skyline”
 of 5 bubbles tonyd439, 1 Mar 2016 | Read review
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