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Mercure Hotel Dortmund Centrum

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260 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Victoria, Australia
Reviewed 20 June 2016

Really nice and clean Hotel. Enjoyed the nice Gym and Spa facility. smack bang in the middle of the city center. Could walk to every where. Breakfast was Typical German breakfast. Yum. Could not fault the Hotel.

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Thank aus_traveller_mel
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, thank you for your very positive review. It was great fun to read! Your opinion is important to us, so that we can continue to improve our quality standards successfully. See you again soon at the Mercure Hotel Dortmund Centrum.

Rochester, United Kingdom
Reviewed 16 June 2016

This is a nice hotel. Very close to the centre of Dortmund. Clean and comfortable rooms. Friendly staff. Good breakfast. On the downside; parking is difficult and expensive. €18, even for a good buffet breakfast is a bit steep.

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Thank Andy C
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, Thank you for your honest words. Your feedback is extremely important to us! Only then can we ensure a high quality and arrange our hotel's processes to best benefit our guests. We hope to welcome you back very soon. With warm regards, Mercure Hotel Dortmund Centrum.

Devon, United Kingdom
Reviewed 2 June 2016

The hotel is conveniently located, close to central Dortmund. I visited Dortmund with five friends, in order to watch BVB. The hotel staff were very friendly, and check-in was quite easy. Due to being a Le Club Accor platinum member, I received a welcome drink for one person on arrival, which could be used for a beer or soft drink....

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Thank Alex C
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, Thank you for your predominantly positive feedback with detailed content. Our aim is to constantly develop existing services and different areas of the hotel in quality and modernity. We are very sorry that the window cleaners just walked into your room. This should not happen and we will make sure that this will not happen again. We would...

Stavanger, Norway
Reviewed 24 May 2016

This was my first stay at this hotel. I found the hotel to be comfortable and convenient. It is close to the center and the concert house where I was attending a piano recital. The room was crisp and clean. The excellent ventilation made for good sleeping. Staff were friendly and efficient.

Review collected in partnership with Accorhotels.com
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Thank 972Ben
Mercure Hotel D, assistent to general manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, thank you for bringing your personal experiences in our hotel to our attention. We will share your impressions with our team. Hope to welcome you back very soon. With best regards, Mercure Hotel Dortmund Centrum.

Reading, United Kingdom
Reviewed 23 May 2016

This hotel is really economical, friendly and very well placed for Dortmund centre. The room (we had a privilege room) was superb, huge bed, sofa, tv and a bath, lovely! Staff lovely and friendly, bar was very good also. Great sound proofing so couldn't hear much for the German cup final! Free wifi also. One point I would say is...

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Thank debrasoper
Mercure Hotel D, assistent to general manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, thank you for your lovely feedback. We are very proud of your response to your stay in our hotel. Your opinion is important to us, so that we can continue to improve our quality standards successfully. We would be pleased if you choose to enjoy our hospitality and our friendly atmosphere during your next stay. Warm regards, Mercure...

Bristol, United Kingdom
Reviewed 27 April 2016

Review collected in partnership with Accorhotels.com
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Thank Philip H
Mercure Hotel D, assistant to general manager at Mercure Hotel Dortmund Centrum, responded to this review

Ireland
Reviewed 11 April 2016

We were a party of four due to travel to Dortmund for a concert as part of a double birthday treat. Unfortunately one of our party was diagnosed with a serious illness before we traveled and had to cancel due to an urgent operation and follow on treatment. Although we had booked on a 'pre-pay with no cancellation - no...

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Thank LG1450
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, Thank you for your very positive review. Thank you for your very positive review. It was great fun to read! Our successful global hotel chain thrives on innovative feedback which is always inspiring us to break new ground. We hope to impress you again during your next stay in your Mercure Hotel Dortmund Centrum.

Reviewed 5 April 2016

I stay often in Mercure hotels, mostly 3 stars so I had high hopes for this 4 star Mercure. Unfortuntely, in this Mercure, I was let down. It is an old building, rooms are also old in need of updating and musty, sometimes stinking of cigarettes even though they are marked non smoking rooms. Toilet smells and takes a long...

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Thank Hvhighexp
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guests, It is nice that you have taken the time to give this feedback. We have discussed your suggestions within our team and have already found solutions to some of your points. We would be pleased if you would give us the opportunity to exceed your expectations on your next trip to Dortmund. Sincerely, Mercure Hotel Dortmund Centrum.

Bradford, United Kingdom
Reviewed 1 March 2016

We stayed at this hotel in readiness for the football. Be careful though as there are 2 Mercure hotels; we went to the wrong one first! However ours was a 5 minute walk from the first one we arrived at. The hotel is situated about 5 minutes walk from the main centre, where you can enjoy those great British delights...

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Thank tony d
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Dortmund Centrum. Nice to hear that you have enjoyed your stay and the City of Dortmund. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...

Oslo, Norway
Reviewed 15 February 2016

The review of our stay in Mercure Hotel Dortmund Centrum could have been great, because the hotel has excellent rooms, locations and meals. Unfortunately, there were some disappointing episodes. First, we booked our stay over internet to a fixed price, we thought. To our surprise, the price turned out to be almost 10 % more expensive, which was explained with...

Review collected in partnership with Mercure Hotels
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Thank atlej189
Mercure Hotel D, Assistent to General Manager at Mercure Hotel Dortmund Centrum, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Dortmund Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This 4-star hotel in Dortmund features modern rooms and free spa facilities. It is located on Friedensplatz in the city centre, 200 metres from Stadtgarten Underground Station. The air-conditioned rooms of the Mercure Dortmund Centrum hotel include a flat-screen cable TV and a safe. Free WiFi access is also available. Guests can make free use of the sauna and small fitness studio at the Mercure Dortmund Centrum. The Mercure Dortmund Centrum provides rich breakfast buffets in the mornings. International and regional dishes are served in the Bonvivant restaurant with conservatory and summer terrace. The Mercure Dortmund Centrum's Fortune bar offers a range of cocktails, local beers and small snacks. ... more   less 

Additional Information about Mercure Hotel Dortmund Centrum

Address: Olpe 2, 44135 Dortmund, North Rhine-Westphalia, Germany (Formerly Park Inn by Radisson Dortmund)
Region: Germany > North Rhine-Westphalia > Dortmund
Price Range: $113 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Dortmund Centrum 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
Dortmund Park Inn
Hotel Style:
#5 Best Value Hotel in Dortmund
#7 Luxury Hotel in Dortmund
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Dortmund Centrum staff and other travellers.
3 questions
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Questions? Get answers from Mercure Hotel Dortmund Centrum staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bring a car.”
 of 5 bubbles Andythekeg, 16 Jun 2016 | Read review
“Ask for one facing the square rather than the main road, have a privilege room if you can afford it”
 of 5 bubbles debrasoper, 23 May 2016 | Read review
“Room 501 , ( premium room ) is massive with 3 sided balcony.”
  • Top floor balcony is room 501.
 of 5 bubbles LG1450, 11 Apr 2016 | Read review
“maybe quieter on the parking side of hotel. Avoid the street Keppingerstr.”
 of 5 bubbles Hvhighexp, 5 Apr 2016 | Read review
“401 has a good view of the Dortmund skyline”
 of 5 bubbles tonyd439, 1 Mar 2016 | Read review
5 of 5