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Sheraton Dusseldorf Airport Hotel

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Sheraton Dusseldorf Airport Hotel
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872 Reviews from our TripAdvisor Community

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Showing 526: English reviews
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Nagoya, Japan
Reviewed 2 days ago NEW

When coming for business to Europe from Japan always staying here after the flight before taking a rental car next day. Hotel is so close to the arrival hall which makes it even more tempting to stay. Room is well appointed, some wear can be seen but not disturbing yet. Bed sleeps very well after the flight. Breakfast in the...

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Helpful?
Thank Jans_family
San Diego, California
Reviewed 4 days ago NEW

This hotel is a 1 minute walk from the arrivals area, you simply walk out, cross the road and take a lift up and you are in reception. I used this hotel as I had to catch a 7am and wanted to be really close to the airport. My room was very clean, and the shower and bathroom also. Only...

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Helpful?
Thank Jayda L
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Jayda L, we are delighted that you gave us such a good rating on tripadvisor. Five points, this is really amazing! Thank you for sharing your impressions and we are glad, that you felt comfortable and well cared for and could use the advantages of our direct airport location. Concerning your suggestion of adding some English TV channels I...

Canton of Geneva, Switzerland
Reviewed 5 days ago NEW

Convenient and good (but typical airport hotel). 2 mins from the terminal. Easy access to Dusseldorf and Cologne by train and taxi. Comfortable and quiet rooms. Great for a quick / business trip, and serves it's purpose adequately.

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Helpful?
Thank imadzafar
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear imadzafar, how nice that you enjoyed the advantages of our hotel and had a quiet, well-recovered trip. The mentioned connection to Duesseldorf and Cologne by train or taxi is really easy as you said. You just have to go downstairs and can get on the taxi or the subway. Dear imadzafar, thank you for your positive review on tripadvisor...

Prague, Czech Republic
Reviewed 5 days ago NEW

I stayed for one night, since there was not a connection that day and the hotel is just a few step from the main airport hall. It is like 2-3 minutes walk. The hotel is at the roof of parking garage. The rooms are designed like you have a view on the surrounding, my had a view of the control...

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Helpful?
Thank MartinKonicek
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear MartinKonicek, also if your stay was even coincidentally, we are delighted that you have chosen the Sheraton Düsseldorf Airport Hotel. We are very pleased about your positive rating on tripadvisor and also directly forwarded your comment of needed time to get some hot water to our technical manager. Please be assured that he will take care of it. We...

Los Angeles
Reviewed 1 week ago

I've stayed here two times over the last few years. The only advantage is its proximity to the airport. Typical expensive Starwood breakfast, though quite nice. Old, small rooms. Long, long, extra-long corridors - plan on walking a lot. Really, why would anyone stay here other than after or just prior to a long flight? And I'm a SPG loyalist...

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Helpful?
Thank screennamegoeshere
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear screennamegoeshere, I am very happy that you as a loyal SPG customer stayed at our Sheraton Düsseldorf Airport Hotel and took your time to write down the impressions you got. Certainly, we are an airport hotel and therefore we primarily adapted to the needs of airport guests and business travelers. Fortunately, I may inform you that we just started...

Moscow, Russia
Reviewed 1 week ago via mobile

Wake-up call means nothing for receptionists, so highly not recommended for business travelers. I lost my ticket due this and had to pay for the new one. Hope I will never have to stay in Sheraton again. Expensive parking (hotel couldn't provide parking places for guests). Room is quite big and this is a closest location to the airport, but...

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Helpful?
Thank OlesyaKalinichenko
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear OlesyaKalinichenko, I am really very sorry that your stay in our hotel did not meet your expectations. I would like to thank you for your constructive criticism on tripadvsor, because of the honset feedback of our guests we get the chance to constantly check and improve our service quality. I directly forwarded your comment to our Front Office Manager....

Vienna, Austria
Reviewed 2 weeks ago

if you have an early flight out it no question the best choice. Luckily they have modernized their rooms, freindly and professional stuff, the offering and service in their restaurant was good (but no terrific view), their lounge small but fine

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Helpful?
Thank Dietmar F
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Dietmar F., it was a pleasure to have you as our guest in December 2016 and I would like to thank you for such a positive review on tripadvisor. I am delighted to let you know that we are not just modernizing our guest rooms. Even more renovations are planned so our hotel will be in a completely new...

Malmo, Sweden
Reviewed 3 weeks ago via mobile

Very convenient and nice hotel just by the airport. Easy to reach the fair in Cologne by taking the skylink to the airport trainstation. The hotel is modern and have very nice and clean rooms. Dinner at the restaurant or in the bar or roomservice. Minus for the expensive breakfast but just go over the street to the airport for...

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Helpful?
Thank n1an69
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear n1an69, thank you for staying at the Sheraton Düsseldorf Airport Hotel and hopefully you spent a good time on the fair in Cologne. We appreciate your good rating of your stay and we also would like to thank you for taking your time and sharing your impressions on tripadvisor. Warm regards, Julia S P.A. to General Manager

Sao Paulo
Reviewed 3 weeks ago via mobile

Stayed there after a long flight over 8 time zones. It's just across the street from the main terminal so even on a rainy day you won't get your feet wet. The hotel has just one floor sitting on top the main airport parking. Check in and check out were smooth and staff was very friendly. The room was modern...

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Helpful?
Thank AhasverSaoPaulo
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear AhasverSaoPaulo, many thanks to you for writing such a positive review on tripadvisor! We are delighted about your kind words concerning our early breakfast. I directly forwarded this to our Kitchen-, Front Office- and Service-Team. Positive feedback from our guests is the best motivator for all of us. We really give our best to meet the needs of our...

Moscow
Reviewed 3 weeks ago

If you (like us) have a very early morning flight and you live over an hour drive away from Dusseldorf, then perhaps staying here can save you some valuable sleep time. Otherwise it is a rather bland airport hotel. One might argue that all airport hotels are not very special, but somehow we had much better stays in Amsterdam and...

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Helpful?
1Thank Stina1978
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Stina1978, hopefully you had a good flight and a save trip. I am glad that our direct airport location was a benefit for you and you could start your day more relaxed and rested. It is possible that guests leave the safe locked by departure. The safe can be opened by the responsible duty manager in the presence of...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly situated at Dusseldorf's airport, Sheraton Dusseldorf Airport Hotel is built on top of the roof of the parking garage section P3.Because of its perfect connection and the location of Dusseldorf International Airport, guests can arrive easily and comfortably by train, plane or car. Each of the 198 calm and modern furnished rooms is provided with soundproof windows and Sheraton Sweet Sleeper beds(R) are inviting guests to relax and offering a good night's rest.Sheraton Dusseldorf Airport Hotel has a wide range of hotel facilities and services like business corner, complimentary Wi-Fi in the hotel lobby, fitness center, restaurant "Otto", bar "on chocks" and many others.In 17 different conference rooms one can hold international meetings and conferences.International atmosphere and a gate to the world:Welcome to Dusseldorf. ... more   less 

Additional Information about Sheraton Dusseldorf Airport Hotel

Address: Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $150 - $661 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Dusseldorf Airport Hotel 4.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Sheraton düsseldorf
Sheraton Dusseldorf
düsseldorf Sheraton
Hotel Style:
#1 Green Hotel in Dusseldorf
#27 Luxury Hotel in Dusseldorf
#30 Romantic Hotel in Dusseldorf
#34 Business Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dusseldorf Airport Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Starwood preferred guests get some discount and free wifi”
 of 5 bubbles Jans_family, 21 Feb 2017 | Read review
“Close to reception, or else plan on a long hike.”
 of 5 bubbles screennamegoeshere, 15 Feb 2017 | Read review
“club floor”
 of 5 bubbles zabriskibound, 5 Jan 2017 | Read review
“booked direct with Sheraton and got the best rate”
 of 5 bubbles Flyeguy, 15 Dec 2016 | Read review
“Take another hotel nearby, Taxis are everwhere around the airport”
 of 5 bubbles travelsheep547, 13 Sep 2016 | Read review
5 of 5