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Sheraton Dusseldorf Airport Hotel

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May 7 May 8
1 room 2 adults 0 children
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Sheraton Dusseldorf Airport Hotel
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895 Reviews from our TripAdvisor Community

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Showing 540: English reviews
Aylesbury, United Kingdom
Reviewed 13 March 2017 via mobile

Very average, tired looking hotel. Only shower over the bath in all rooms. No free wifi in your room. But the pumpkin soup and sweet potato fries were quite good. The Maritim Hotel is a much better choice.

Thank DuchessDCH
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear DuchessDCH, thank you very much for taking your time and writing down a constructive feedback to your stay at our hotel. First of all I am very glad that you enjoyed the pumpkin soup and the sweet potato fries. I will forward your praise words to our Chef. All our rooms are equipped with a shower and a bathtub,...

Reviewed 12 March 2017 via mobile

Found the hotel very easy , 5 minute walk from the terminal and your there . Room I got was a newly renovated , staff were very friendly and the service was great for my quick stay . I would recommend this hotel if you need a place to stay near the airport .

Thank Aussielooker
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Aussielooker, wow, thank you so much for rating us with 5 of 5 points. We highly appreciate that you have shared your impressions of your stay on tripadvisor and that you felt so comfortable and well cared for during your stay. Also I am very happy that you liked our newly renovated rooms so much. We are about to...

Cologne, Germany
Reviewed 10 March 2017

We enjoyed everything about our stay here. Express check-in / out. Easy to find (well signposted) and very convenient location. Just steps from arrivals or departures. Very comfortable club room. Small, but immaculate and equipped with everything we needed for an overnight stay...incl good coffee maker/water etc. Very comfortable bed / pillows. Good linens and toiletries. Superb sound insulation. Great...

Thank judithlorraine123
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear judithlorraine123, I am so enthusiastic, thank you for the great evaluation and for taking your time to write down the impressions of your stay on tripadvisor. We are really happy that you felt so comfortable and well cared for and it is great that you noticed all the amenities of our club lounge and in your room. But in...

Berlin, Germany
Reviewed 7 March 2017

The hotel is located right across the airport, so you get out of the airport and there it is. The lobby/check in is located in the 4th floor which was confusing when getting out of arrivals because the signs are not clear. Once I found the reception the check in was ok. They had some computer problems so it took...

Thank enricoconstabel
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear enricoconstabel, it was pleasure to have you as our guest and I am very pleased happy that you took the time and evaluated us on tripadvisor. I would like to thank you for your suggestion for improvement concerning our signposting. Unfortunately there are certain regularities, which we have to consider. The most important thing is that you felt comfortable...

Hiroshima Prefecture, Japan
Reviewed 21 February 2017

When coming for business to Europe from Japan always staying here after the flight before taking a rental car next day. Hotel is so close to the arrival hall which makes it even more tempting to stay. Room is well appointed, some wear can be seen but not disturbing yet. Bed sleeps very well after the flight. Breakfast in the...

Thank Jans_family
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Jans_family, wow, thank you so much for your positive review and for sharing your impressions of our hotel on tripadvisor! We are very happy that you feel so comfortable staying with us and that our hotel will also be your first choice in the future. Is there a bigger compliment? Our Sheraton Beds are really something special! The custom-designed...

San Diego, California
Reviewed 19 February 2017

This hotel is a 1 minute walk from the arrivals area, you simply walk out, cross the road and take a lift up and you are in reception. I used this hotel as I had to catch a 7am and wanted to be really close to the airport. My room was very clean, and the shower and bathroom also. Only...

Thank Jayda L
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear Jayda L, we are delighted that you gave us such a good rating on tripadvisor. Five points, this is really amazing! Thank you for sharing your impressions and we are glad, that you felt comfortable and well cared for and could use the advantages of our direct airport location. Concerning your suggestion of adding some English TV channels I...

Canton of Geneva, Switzerland
Reviewed 19 February 2017

Convenient and good (but typical airport hotel). 2 mins from the terminal. Easy access to Dusseldorf and Cologne by train and taxi. Comfortable and quiet rooms. Great for a quick / business trip, and serves it's purpose adequately.

Thank imadzafar
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear imadzafar, how nice that you enjoyed the advantages of our hotel and had a quiet, well-recovered trip. The mentioned connection to Duesseldorf and Cologne by train or taxi is really easy as you said. You just have to go downstairs and can get on the taxi or the subway. Dear imadzafar, thank you for your positive review on tripadvisor...

Prague, Czech Republic
Reviewed 18 February 2017

I stayed for one night, since there was not a connection that day and the hotel is just a few step from the main airport hall. It is like 2-3 minutes walk. The hotel is at the roof of parking garage. The rooms are designed like you have a view on the surrounding, my had a view of the control...

Thank MartinKonicek
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear MartinKonicek, also if your stay was even coincidentally, we are delighted that you have chosen the Sheraton Düsseldorf Airport Hotel. We are very pleased about your positive rating on tripadvisor and also directly forwarded your comment of needed time to get some hot water to our technical manager. Please be assured that he will take care of it. We...

Los Angeles
Reviewed 15 February 2017

I've stayed here two times over the last few years. The only advantage is its proximity to the airport. Typical expensive Starwood breakfast, though quite nice. Old, small rooms. Long, long, extra-long corridors - plan on walking a lot. Really, why would anyone stay here other than after or just prior to a long flight? And I'm a SPG loyalist...

Thank screennamegoeshere
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear screennamegoeshere, I am very happy that you as a loyal SPG customer stayed at our Sheraton Düsseldorf Airport Hotel and took your time to write down the impressions you got. Certainly, we are an airport hotel and therefore we primarily adapted to the needs of airport guests and business travelers. Fortunately, I may inform you that we just started...

Moscow, Russia
Reviewed 13 February 2017 via mobile

Wake-up call means nothing for receptionists, so highly not recommended for business travelers. I lost my ticket due this and had to pay for the new one. Hope I will never have to stay in Sheraton again. Expensive parking (hotel couldn't provide parking places for guests). Room is quite big and this is a closest location to the airport, but...

Thank OlesyaKalinichenko
Julia S, P.A. to GM at Sheraton Dusseldorf Airport Hotel, responded to this review

Dear OlesyaKalinichenko, I am really very sorry that your stay in our hotel did not meet your expectations. I would like to thank you for your constructive criticism on tripadvsor, because of the honset feedback of our guests we get the chance to constantly check and improve our service quality. I directly forwarded your comment to our Front Office Manager....

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May 7 May 8
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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly situated at Dusseldorf's airport, Sheraton Dusseldorf Airport Hotel is built on top of the roof of the parking garage section P3.Because of its perfect connection and the location of Dusseldorf International Airport, guests can arrive easily and comfortably by train, plane or car. Each of the 198 calm and modern furnished rooms is provided with soundproof windows and Sheraton Sweet Sleeper beds(R) are inviting guests to relax and offering a good night's rest.Sheraton Dusseldorf Airport Hotel has a wide range of hotel facilities and services like business corner, complimentary Wi-Fi in the hotel lobby, fitness center, restaurant "Otto", bar "on chocks" and many others.In 17 different conference rooms one can hold international meetings and conferences.International atmosphere and a gate to the world:Welcome to Dusseldorf. ... more   less 

Additional Information about Sheraton Dusseldorf Airport Hotel

Address: Terminal Ring 4, 40474 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $138 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Dusseldorf Airport Hotel 4.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Sheraton düsseldorf
Sheraton Dusseldorf
düsseldorf Sheraton
Hotel Style:
#1 Green Hotel in Dusseldorf
#27 Luxury Hotel in Dusseldorf
#30 Romantic Hotel in Dusseldorf
#34 Business Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dusseldorf Airport Hotel staff and other travellers.
3 questions
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Questions? Get answers from Sheraton Dusseldorf Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden view if needs quiet room”
  • No universal power plugs but many USB ports
  • Typical German shower/tub design, but the tall step was bad for seniors
  • Bedside USB ports - good design
adrianl277, 4 Apr 2017 | Read review
“Would recommend the breakfast package”
TWBuddy, 24 Mar 2017 | Read review
“I love my room 142”
travel177, 14 Mar 2017 | Read review
“Starwood preferred guests get some discount and free wifi”
Jans_family, 21 Feb 2017 | Read review
“Close to reception, or else plan on a long hike.”
screennamegoeshere, 15 Feb 2017 | Read review
5 of 5
US$445* /night
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