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Hotel Nikko Dusseldorf

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Hotel Nikko Dusseldorf
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1,176 Reviews from our TripAdvisor Community

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Showing 456: English reviews
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Dusseldorf, Germany
Reviewed 4 days ago NEW

The pool time for families on weekends is from 8-12. My children were devastated. We weren't told about the pool time when we checked in. We found out about it when we were all dressed up at the entrance of the pool. The main reason we chose this hotel was the pool for the kids.

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Helpful?
Thank meltemyerbag
HotelNikkoDUS, Owner at Hotel Nikko Dusseldorf, responded to this review

Dear guest, thank you for sharing your feedback on your stay at Hotel Nikko Düsseldorf. We are sorry to hear you did not note about our family times which are mentioned on our website and on every guest room individually as well. Our rooftop pool is part of our SKY SPA, which serves the purpose of relaxing. Therefore we have...

Reviewed 4 days ago NEWvia mobile

Friendly staff, fast check-in, upgrade due to health problems, top 5* breakfast buffet Room was quite hot (no ac in winter months) but brand new room and wooden floor. Very difficult to take a shower as the whole bathroom is flooding within a minute (seems to be a big problem)

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Helpful?
Thank leslied651
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Leslie, thank you for reviewing your stay at Hotel Nikko Düsseldorf. We are happy to hear you enjoyed your stay and our new room product and thank you for your feedback on the breakfast as well. Please note that we are currently working on the drainage issue regarding the room you stayed in. We hope to welcome you soon...

Tokyo, Japan
Reviewed 1 week ago

I was very impressed by the level of service at this hotel. The check in process was friendly, but efficient. Breakfast was fantastic. Nice selection of different foods and again excellent service. Excellent service seems to be the common factor at this hotel.

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Helpful?
Thank Jeffrey C
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Thanks a lot Jeffrey! We are flattered and hope to see you soon again at Hotel Nikko Düsseldorf! Maurice Waszkiewicz Executive Assistant Manager

Oxford, United Kingdom
Reviewed 1 week ago

My partner and I have stayed here for two nights. The hotel is fairly well located if you are willing to walk to tourist attractions. Check in - fairly quick and easy. I was asked to forward my reservation email, which was slightly bizarre, and inconvenient since this required me to use mobile data (I had not signed on to...

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Helpful?
Thank Molly O
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Molly, thank you for sharing such a detailed review on your stay at Hotel Nikko Düsseldorf. We are happy to hear that you enjoyed the location and check in time. At Hotel Nikko Düsseldorf, we offer a variety of packages to choose from so that our guests can choose the stay they need and want. These packages may include...

Zonhoven, Belgium
Reviewed 2 weeks ago

If you like Japanese food, you're in the walhalla as the hotel is located in the Asian district with lots of Japanese restaurants and shops. The hotel itself also has a nice Japanese restaurant (need to make reservations upfront) Some points of attention are the enormous lights outside which illuminate the room at night, on what the drapes can't keep...

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Helpful?
Thank Erwin C
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Erwin, thank you for sharing your thoughts on your stay at Hotel Nikko Düsseldorf. We really appreciate your feedback and are glad you will be returning to stay with us soon :). Thank you for the input regarding the lights outside. To be honest, you are the first guest we hear this complaint from but we will consider it...

Gonzaga, Italy
Reviewed 2 weeks ago

The Nikko Hotel is in a very good position: it is only 5 minutes on foot from the train station and in front of the hotel there is a bus and metro stop. My room was very comfortable, quiet and clean. The staff was very nice.

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Helpful?
Thank MarCrema
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Thanks a lot and see you soon at Hotel Nikko Düsseldorf! Maurice Waszkiewicz Executive Assistant Manager

Johannesburg
Reviewed 2 weeks ago

The Nikko is a well located, old, large, impersonal business orientated hotel which appears to run fantastic weekend specials. I booked directly and paid less than 100 euro a night for a suite, which is incredible value in Europe. It is no more than a 10 minute walk from the Central Train station in 1 direction, and the main shopping...

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Helpful?
Thank JoeyDock
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Joey, thank you very much for your detailed review on your stay at Hotel Nikko Düsseldorf. We really appreciate your feedback and admit that your review style left us smirking a bit ;). Indeed, our building has a very "unique" architecture which is why some of our rooms are very large. Your review had us thinking about the suites...

York, United Kingdom
Reviewed 3 weeks ago

We stayed here for 3 nights in December to visit the Christmas markets ,th hotel is in the Asian district with lots of Japanese restaurant close by . The room was light and airy overlooking the main road but there was very little street noise it's a short 10 minute walk into the centre of town .breakfast is good with...

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Helpful?
Thank 186346Carol
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Dear guest, thanks a lot for sharing your impressions on your stay at Hotel Nikko Düsseldorf. We really appreciate your feedback and hope to welcome you again soon! Maurice Waszkiewicz Executive Assistant Operations

Dublin, Ireland
Reviewed 3 weeks ago

I booked 3 double rooms for this hotel on 13/09/2016 for a stay on 27-29 January 2017. On the 27 January 2017 I received a call from the hotel advising that due to a"problem" with their booking system the hotel was overbooked and I was offered accommodation in the Hilton Hotel. This hotel is outside the city near the exhibition...

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Helpful?
Thank Catriona M
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Dear Catriona, thank you for sharing your thoughts on your stay at Hotel Nikko Düsseldorf. We are sorry to hear you experienced some issues with your stay which caused for you to not being completely satisfied. As we had a fair going on in Düsseldorf, we indeed had a very high occupancy and we are sorry that the solution we...

Reviewed 3 weeks ago via mobile

The location of Hotel Nikko is great with an underground parking facility. Everything is within walking distance. This is the main reason why we have booked this hotel several times when we are in Dusseldorf. The quality of the rooms are different. The comfort rooms are old and desperate in need for renovation. The business rooms on the other hand...

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1Thank goodfooood
HotelNikkoDUS, Manager at Hotel Nikko Dusseldorf, responded to this review

Dear guest, thank you for sharing your thoughts on your stay at Hotel Nikko Düsseldorf. We appreciate your feedback and are happy to hear you are a returning customer. We also thank you for letting us know that you experienced different kinds of service and quality of staff, which we will discuss in our meetings so we can provide even...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The hotel nikko dusseldorf is located within easy reach of the city center, the main train station and within a 15 minutes drive from Duesseldorf airport. The parking garage adjacent to the hotel consists of 550 spaces. The hotel has a capacity of 386 guest rooms and suites furnished in comfortable and modern style. Non smoking rooms are available and also specially equipped rooms for disabled guests. In 2008 and 2009 the hotel nikko was expanded by a new hotel wing with 85 elegant designed executive rooms and suites. Guests, who book this category, will enjoy special service benefits as well: The SKY SPA is included in the hotel price and modern coffee machines will guarantee a perfect start of the day. The fully equipped SKY SPA on the 11th floor of the first class hotel nikko dusseldorf helps you to recover while you enjoy the view over Dusseldorf from our penthouse pool on the 11th floor. With products of SOTHYS Paris, the SKY SPA team provide a huge choice of body massages, therapies and facials. SOTHYS - Symbolic for a cherish, radiant goodliness. The culinary offer is as multicultural as the guests. Japanese cuisine with a fish corner, sushi bar and unique teppanyaki grills in the Benkay restaurant. International and Japanese breakfasts in Traveller's restaurant. Cakes, light snacks and salads or a diverse gourmet cuisine in the Torii Bar & Bistro. Enjoy first-class cocktails and more than 60 wines from around the world. Furthermore the hotel offers 2.000 Square meters of convention space with the most modern technical equipment, an experienced conference team and various room options. 12 Conference rooms provide everything you need for a successful event. ... more   less 

Additional Information about Hotel Nikko Dusseldorf

Address: Immermannstrasse 41, 40210 Dusseldorf, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $131 - $902 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Nikko Dusseldorf 5*
Number of rooms: 386
Reservation Options:
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Also Known As:
Nikko Hotel düsseldorf
Dusseldorf Nikko Hotel
Nikko Dusseldorf
Hotel Style:
#14 Spa Hotel in Dusseldorf
#37 Luxury Hotel in Dusseldorf
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Nikko Dusseldorf staff and other travellers.
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Questions? Get answers from Hotel Nikko Dusseldorf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not take any room!”
 of 5 bubbles vincentj663, 13 Jan 2017 | Read review
“not too far away from the elevators, there are rather long corridors”
 of 5 bubbles Thomistani, 23 Dec 2016 | Read review
“8th floor rooms away from traffic.”
 of 5 bubbles CAB449, 19 Dec 2016 | Read review
“Try an upgrade,and from the upper floors.”
 of 5 bubbles Trade72, 6 Dec 2016 | Read review
“Make plans for having breakfast elsewhere”
 of 5 bubbles milesago, 17 Nov 2016 | Read review
5 of 5