We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novum Hotel Excelsior Duesseldorf

Hotels.comUS$86*
View Deal
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Novum Hotel Excelsior Duesseldorf
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

327 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 184: English reviews
Start your review of Novum Hotel Excelsior Duesseldorf
 Click to rate
Berlin, Germany
Reviewed yesterday NEWvia mobile

On arriving in my room, there was a bottle of water waiting for me. As there was no price tag, I imbibed freely. However, when I checked out they insisted on a whopping €4 -- for water! Also, not the fault of the hotel, but there are scammers operating in the area. Just outside on the street I was approached...

 Report
Helpful?
Thank disherwood
Paris
Reviewed 1 week ago via mobile

We spent one night at Excelsior. We had a large refined decorated family room. Quiet and very comfy with so soft beds ! Renovated bathroom, simple copious breakfast, helpful service, fair price, cozy common areas with a bit outdated amenities. Good experience in this old school charm hotel. Interesting location in busy unappealing Kaiserstrasse. We could reach nearby Altstadt by...

 Report
Helpful?
Thank Christophe M
Bucharest, Romania
Reviewed 1 week ago via mobile

I was in this hotel for 3 nights for business purposes. I had an internet discount but I was never told I was going to get the most awful room. Imagine that the hotel has 5 floors and I got a room in the 6th floor. I was basically accommodated I the attic next to the heating system of the...

 Report
Helpful?
Thank Catalin D
Dusseldorf, Germany
Reviewed 2 weeks ago via mobile

Hotel about a 20 minute walk from the main town but plenty of transport options nearby. Rooms are basic in the extreme and the walls really thin. A bit noisy and I was woken up in the night by the noise in the next door rooms. Clean enough and fine for somewhere to rest your head for a night, but...

 Report
Helpful?
Thank Gazpacho68
Houston, Texas
Reviewed 23 March 2017 via mobile

What's good? The bed is comfortable and the small bathroom is clean. The breakfast is ok, but the serving staff are very friendly and helpful. I guess it's located in a good spot but I was only here for a 1 day meeting close by, so it was convenient for walking. What's not so good? I think when an establishment...

 Report
Helpful?
Thank TravelinSteve2013
Reviewed 9 March 2017 via mobile

Hotel is nicely situated approx 1/4 to 1/2 a mile from the old town area about a 10/15 minute walk. Same for the busy shopping and food courts area. Staff were pleasant, helpful and very accommodating especially considering the nature of our visit and the high spirits of some of our party. The rooms are very clean and comfortable but...

 Report
Helpful?
Thank Andrew R
Macclesfield, United Kingdom
Reviewed 27 February 2017

The Novum Excelsior is very easy to get to from the main railway station using the underground (lines78/79) to Nordstrasse then a 2 minute walk to the hotel. Very well situated for the Alstadt but on a very busy & not too scenic road. The room (floor 2) was clean, quiet & comfortable, pretty compact but with the decor &...

 Report
Helpful?
Thank ronwills67
San Francisco, California
Reviewed 25 February 2017

The positive point is its location that you can easily catch the Utrain and very easy you can go to airport .Hotel is very clean and bathroom is renovated nicely.The room is ok .The room does not have tea and coffee facilities. The day receptionist is nice and helpful. I didn't eat breakfast at hotel. I got very good rate...

 Report
Helpful?
Thank fara046
Izmir, Turkey
Reviewed 29 January 2017

I have been a regular guest of Excelsior since 2013. During my last visit, I was requested to fill a form as if this was my first time to the hotel. I am very disappointed to learn that ironing service is not given any more by the Hotel. I was diverted to a company, and had to walk half an...

 Report
Helpful?
Thank Can_AKALTAN
Reviewed 23 January 2017 via mobile

We have a good time, and not to expensive for a quality bed and comfy pillows a big bath a good mirror. Our room was at the last floor like more a house big bed room , the only was bad was the bar. I asked one amaretto and the girl give me that in miniscule glass of dégustation.... They...

 Report
Helpful?
Thank Carolina G

156 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (75)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (11)
Viewed
Bathroom (9)
Viewed
Dining (4)
Viewed
View from Room (1)
Viewed
Other (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (81)
Viewed
Hotel & Grounds (23)
Viewed
Room/Suite (11)
Viewed
Other (47)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Dusseldorf hotels
Pempelfort
Hotel Indigo Duesseldorf - Victoriaplatz
Melia Duesseldorf
#13 of 237 in Dusseldorf
848 reviews
Show Prices
Show Prices
Show Prices
Hotel Duesseldorf Mitte
#17 of 237 in Dusseldorf
542 reviews
NH Duesseldorf City Nord
#12 of 237 in Dusseldorf
845 reviews
Auszeit Hotel Dusseldorf
#19 of 237 in Dusseldorf
356 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome home in Novum Hotel Excelsior Dusseldorf. The central location allows both the business and the leisure travelers all the targets in Dusseldorf can be reached quickly and easily. The Novum Hotel Excelsior Dusseldorf is comfortable and contemporary in design. Functional rooms in different categories, free Wi-Fi and an extensive breakfast buffet await every visitor in a spacious hotel. ... more   less 

Additional Information about Novum Hotel Excelsior Duesseldorf

Address: Kaiserstr. 20, 40479 Dusseldorf, North Rhine-Westphalia, Germany (Formerly Hotel Excelsior Duesseldorf)
Region: Germany > North Rhine-Westphalia > Dusseldorf
Price Range: $76 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novum Hotel Excelsior Duesseldorf 3*
Number of rooms: 66
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Hotwire, Booking.com, Priceline, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Novum Hotel Excelsior Duesseldorf reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excelsior Hotel düsseldorf
Hotel Style:
#9 Family Hotel in Dusseldorf
#17 Romantic Hotel in Dusseldorf
#23 Business Hotel in Dusseldorf
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novum Hotel Excelsior Duesseldorf staff and other travellers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Novum Hotel Excelsior Duesseldorf staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are of varying size and decor”
DBKHCastleford, 2 Jan 2017 | Read review
“My room was toward the main street (Kaiserstrasse) on the second floor, but street noise did not disturb.”
JukkaPaananen, 8 Oct 2016 | Read review
“Rooms with balcony are spacious”
WindyRoad, 26 Jul 2016 | Read review
“Rooms that overlook the side street are very quiet.”
cliffw566, 28 Dec 2015 | Read review
“level 4 was lovely and quiety”
725judithb, 12 Nov 2015 | Read review
5 of 5
Hotels.com
US$86* /night
View Deal
TripAdvisorUS$86
Booking.comUS$95
Orbitz.comUS$86
View all 8 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates