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Mercure Hotel Duesseldorf Zentrum

56 reviews
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Traveller (24)
Room & Suite (18)
Dining (8)
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Overview
  • Excellent30%
  • Very good41%
  • Average19%
  • Poor7%
  • Terrible3%
14 Jan 2018
“Well for this price”
11 Jan 2018
“Close to airport”
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Family Rooms
Bar/Lounge
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (56)Write a Review
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1 - 5 of 17 reviews
Reviewed 15 January 2018

Very good breakfast. Location is in quiet area near the old city. Normal room, but without the refrigerator. Renovated house. The price was excellent for us. Service was very good - Thanks for friendly staff.

Review collected in partnership with Accorhotels.com
Thank Elena V
Response from Christoph N, Manager at Mercure Hotel Duesseldorf ZentrumResponded 3 weeks ago

Dear Elena V, thank you for staying at our hotel and your positive feedback. I will share your comments with my team. For your next stay we recommend you to book a Privilege room which includes a free minibar. Best regards,

Reviewed 12 January 2018

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Review collected in partnership with Accorhotels.com
Thank Y4253UQmarinad
Response from Christoph N, Manager at Mercure Hotel Duesseldorf ZentrumResponded 5 weeks ago

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Reviewed 20 December 2017

Don’t stay here. Nothing wrong with the rooms, that’s ok. It’s the horrible service and lack of organisation / friendlyness in this hotel that makes stay here a nightmare. I’ve stayed in many hotels of Accor, but here never again.More

Review collected in partnership with Accorhotels.com
Thank cageman517
Response from Christoph N, General Manager at Mercure Hotel Duesseldorf ZentrumResponded 22 December 2017

Dear Cageman517, thank you for staying at our hotel and sending a review. Without doubt you have not been satisfied with our service so please allow me to express my sincerest apologies. I would realy appreciate to get more information about your stay and the...More

Reviewed 3 November 2017

We stayed 5 nights. We have visited Dusseldorf many times over the years and decided this time to stay just north of the city centre. The Mercure was top class, lovely comfortable room, friendly staff, very good wifi and parking garage in the basement. We...More

Thank Katesgrove
Response from Christoph N, Manager at Mercure Hotel Duesseldorf ZentrumResponded 14 November 2017

Dear Katesgrove, many thanks for staying at our hotel and sending such a posivite review. We hope seeing you soon again here in Düsseldorf very soon. Best regards

Reviewed 29 September 2017 via mobile

Good location with walking distance of old town. Reasonable prices and comfortable rooms. Breakfast was good. Free wi-fi. Allergic room was requested and it was without carpet. Not so many guests in the hotel.

Thank AGemill
Response from Christoph N, Manager at Mercure Hotel Duesseldorf ZentrumResponded 9 October 2017

Dear AGemill, thank you for staying at our hotel and posting your personal review. We hope seeing you again in the future! Best regards!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Breakfast included
Bar/Lounge
Hotel Amenities
Breakfast included
Laundry Service
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Details
Price range
US$62 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$62 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (18)
Dining (8)
Questions & Answers
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Marino V
14 February 2018|
Answer
Response from Katesgrove | Reviewed this property |
The hotel has limited private parking in the basement for a fee.
0
Votes
gailandcarl
17 January 2017|
Answer
Response from h9302re |
Dear guest, many thanks for your request and the given interest to our hotel. I am glad to tell you that all of our rooms are equipped with a hairdryer. For further questions please do not hesitate to contact us any time... More
1
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Google Translation
Room Tips
"Rooms in the back of the hotel are quieter"
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"All rooms are very good. No preference"
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