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I stayed for one night a this Holiday Inn Express and I fully enjoyed my stay. The location is great with good access to shopping and public transportation, the on site parking is very handy, check-in was swift and my room was superclean and the...More
We stayed at this hotel many times for the last years. At the time we could say that was very good.
We have been there nowadays and the disappointment was big. It is very bad, the maintenance and cleanness is not the same. The basin...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Essen - City CentreResponded 4 days ago
Thank you for your stay and for taking the time to leave us feedback. I am sorry you felt that the condition and cleanliness of the hotel has declined. We want to keep welcoming you back and I know this requires our capacity...More
We stayed at this hotel after visiting a concert in Oberhausen. The rooms are very clean, well maintained and comfy. Breakfast was good and there was plenty of parking space near the hotel. Would definitely stay here again.
Even for a big chain hotel, or even for a hotel of this particular chain, this is a rather indifferent hotel in all aspects: location and facilities. Service was however rather bad, especially at breakfast: tables were left for long dirty even when new guests...More
Picked holiday inn express because it is a brand we have used in the past and found to them to be good. This one is not good. Receptionist was unhelpful from the start telling us our room would be ready at 2pm but when we...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Essen - City CentreResponded 3 weeks ago
Thank you for staying at our hotel and for taking the time to write your review.
I am sorry to learn that we were not able to provide you with the quality of service and accommodations you deserved during your recent visit with...More