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Mercure Hotel Krefeld

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203 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Cairo, Egypt
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Hotel in a quite beautiful location. Friendly staff. nice clean rooms and very good breakfast. Reception staff very friendly. Service in restaurant is excellent. Housekeeping was very good most of the days

Review collected in partnership with Accorhotels.com

Helpful?
Thank Yehia E
5402, General Manager at Mercure Hotel Krefeld, responded to this review

Dear Mercure guest, thank you for your review and your positive words about our staff. We have forwarded your praise to all departments, thank you. We would be happy to welcome you again, soon. With best regards, e.g. Walter Sosul, Hotelmanager More 

Shanghai, China
Level Contributor
104 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 24 October 2016

Although the location is not very convenient, the hotel looks nice. I ordered a one-bed, but when I checked in, they give us two beds. Dinner is just so so while breakfast is normal. There is a small fitness center downstairs.

Helpful?
Thank Kevin G
5402, Geschäftsführer at Mercure Hotel Krefeld, responded to this review

Dear Mr. G., thank you for your review. We are happy you enjoyed your stay. We are very sorry, that you did not get your bed wish. We always try to meet all guests needs and we regret that we could not met yours, please excuse. Please tell us your wishes next time directly at the check in and we... More 

Heusenstamm, Germany
2 reviews
Reviewed 5 October 2016

Nice and clean Hotel Close to golf course. The only negative Point: I had a double room together with my wife and there was only one towel available ! Everything else was very good and I can fully recommend this Hotel to anybody.

Review collected in partnership with Mercure Hotels

Helpful?
Thank RALFDREWING
5402, Manager at Mercure Hotel Krefeld, responded to this review

Dear Mercure guest, thank you for your review and your laudatory words. We are happy you enjoyed your stay. We are very sorry, that you had only one towel, this is not the standard. Please contact the front desk immediately next time and we will bring you more towels. We hope to welcome you again, soon. With best regards, e.g.... More 

Strasbourg, France
Level Contributor
4 reviews
4 hotel reviews
Reviewed 30 September 2016

I stayed in this hotel during the Glasstec fair in Düsseldorf. Even if this hotel is quite close to Düsseldorf, and with all Mercure standards, the accomodation rate was really interesting. Nice hotel, professional and kind people. Check-in and check-out quick and efficient. Rooms are comfortable, the hotel is also quiet. Very nice and rich breakfast. We had dinner with... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank COtto_FR67
5402, Manager at Mercure Hotel Krefeld, responded to this review

Dear Mercure guest, thank you for your review and the time you spent to tell us your impressions. We are happy you enjoyed your stay. We have forwarded your laudatory words to all departments, thank you. We would be happy to welcome you again, with best regards, e.g. Walter Sosul, Hotelmanager More 

Lystrup, Denmark
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2016

Wery good - one night on my Way Skotland In September- a bus from Denmark - with 56 pers, we have a very good night here - and good food - a nice place with a very beautiful hall - big hall And a very nice park with sun chairs

Helpful?
Thank Anny0126
5402, Manager at Mercure Hotel Krefeld, responded to this review

Dear Mercure Guest, thank you for your review and your laudatory word. We are happy you spent a nice time with us with good food. We would be happy to welcome you again, with best regards, e.g. Walter Sosul, Hotelmanager More 

Dublin, Ireland
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 September 2016 via mobile

Random enough location but it is a nice hotel. You need to bare transportation in mind as its not the most well connected of hotels. The restaurant is nice and the staff are fine. Nothing amazing but it is good. The room was modern, clean and comfortable as was the bathroom. The rooms were probably the best part in my... More 

Helpful?
Thank krds123
5402, General Manager at Mercure Hotel Krefeld, responded to this review

Dear Mercure Guest, thank you very much for your review and the time you´ve spent to explain us your impressions. We are happy you had a pleasant stay with us and we hope to welcome you again, soon. With best regards, e.g.Walter Sosul, manager More 

Washington DC, District of Columbia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 8 July 2016

We're coming back! Stayed for 4 nights during a business conference and enjoyed the stay alot. Service is top, attention to detail awesome, my room was perfect and the conference rooms were excellent. If you want alot of lovely nature around you with ample outdoor opportunities, modern very spacious rooms with balcony (mine had one) and a big bathroom with... More 

Helpful?
Thank Elisa F
5402, Geschäftsführer at Mercure Hotel Krefeld, responded to this review

Dear Elisa, thank you very much for your review and your laudatory words. Your satisfaction is for our employees, who work every day to offer an impeccable service , the best reward. We appreciate to welcome you and your company again, with best regards, e.g. Walter Sosul, Hotedirector More 

Sussex
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 5 July 2016

We stayed on two separate night on our way to and from Rugen, choosing the hotel by its location as much as anything. On our first night we arrived very late due to delays at the Tunnel and major traffic problems in Belgium. Reception staff were very welcoming and we were able to get a good meal despite it being... More 

Helpful?
Thank Saloio
5402, Geschäftsführer at Mercure Hotel Krefeld, responded to this review

Dear Mercure Guest, thank you very much vor your review and the time you spend to explain us your experieces. We are very happy you enjoyed the stay with us. You are right regarding the bath, but as you wrote already, too, we do have rooms with a shower as well and we could offer you one of those rooms... More 

Berlin, Germany
Level Contributor
113 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 2 June 2016

I have hardly been torn into 2 directions about a Hotel like this one: Good things first: - Staff at Reception Desk is extremely helpful (1st time somebody could fix the Internet within a moment) - Buffet at the restaurant (breakfast, lunch and dinner) are excellent What does not work: - I know it's expensive to wash towels, but for... More 

Helpful?
Thank pinkilly2
5402, Geschäftsführer at Mercure Hotel Krefeld, responded to this review

Dear Mercure Guest, thank you for your review and the time you took to describe us your experiences. Thank you for your honest words about the staff, the rooms and the service. Our standard in single rooms is indeed one pillow and one of each towel, but of course you can ask for more- we would bring it up to... More 

La Breille-les-Pins, Pays de la Loire, France
Level Contributor
51 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 February 2016

One of the largest shower I ever had. The suite was pleasant although it is really a XL room. Nice furniture and lay out. The lobby and the hall are very 70s but with charm. We did not stay long, but appreciated a very nice service and great mattress?

Helpful?
Thank Bruno S
5402, Manager at Mercure Hotel Krefeld, responded to this review

Dear Mercure Guest, thank you for your review. We are happy you had a pleasant stay in our hotel and would be happy to welcome you again. With best regards, e.g.Walter Sosul, Hotelmanager More 

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Golf Course
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
International flair meets Rhenish hospitality in a leafy area close to the city centre, just 5 km from the main train station and with excellent connections to Cologne and Dusseldorf. With 155 rooms, 12 meeting rooms next to the park, 2 restaurants, a bar and a training and seminar office, the 4 star Novotel Krefeld offers a complete service for all your conference needs. The 18 hole golf course opposite the hotel, an aquatic leisure centre and our outdoor fitness circuit make for an inspiring break. ... more   less 

Additional Information about Mercure Hotel Krefeld

Address: Elfrather Weg 5, 47802 Krefeld, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Krefeld
Price Range: $124 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Krefeld 4*
Number of rooms: 155
Reservation Options:
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Also Known As:
Novotel Krefeld
Krefeld Novotel
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Questions & Answers

Questions? Get answers from Mercure Hotel Krefeld staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on the far back side seemed quieter”
 of 5 bubbles 563ElisaF, 8 Jul 2016 | Read review
“Try for one at the Reception end of the building unless you don't mind what could be a long walk.”
 of 5 bubbles Saloio, 5 Jul 2016 | Read review
“Not on the ground floor!”
 of 5 bubbles pinkilly2, 1 Jun 2016 | Read review
“Pay the reasonable price for the mini suite !”
 of 5 bubbles brunos302, 1 Feb 2016 | Read review
“Apart of being a Landhotel, it also had good sports facilities such as a good Golfcourse, sailing and boating on a lake nearby and speciasl laid out walking roads (with a guide if required).”
  • professional table setting for a good dinner
 of 5 bubbles mountainst, 4 Jan 2015 | Read review
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