We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hilton Mainz City

Show Prices
#5 of 41 Hotels in Mainz
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Hilton Mainz City
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

469 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Mainz City
See the most recent reviews
Showing 255: English reviews
PARIS, FRANCE
Reviewed 26 May 2014

Old-fashioned decoration plus old upholstery, this hotel in a hidden street close to the center could look like your best option in Mainz but it's not. Rooms are dark, upholstery was dirty and worst of all, if you happen to be on a business trip, NO FREE WI FI in the room. 15€ per day. Funny to see most of...

 Report
Helpful?
Thank PETERParis
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you for sharing this quick feedback on your recent stays with us via Tripadvisor. We appreciate your honest input and apologize for the issues you encountered. We will share your comments with our team as we constantly look for new ways to improve our guests' experience. Regarding the internet prices, I would like to inform you that...

Virginia, United States
Reviewed 23 May 2014

Fitness center off premises, nice touch to allow guest to use commercial gym. I've stayed in HH in Kuwait, Korea, Stuttgart, Hawaii, Miami, NYC ect.. The Dining staff, bartender, and reception staff were awsome at this HH... Great experience, higly recommend

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
1Thank Paul B
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you very much for having chosen the Hilton Mainz City as your preferred choice of accommodation during your recent visit to the city and thank you for taking time to share your valuable feedback with us and other guests through tripadvisor. It was a great pleasure to read through your review. Your appreciation of our service and...

Tampa, Florida, United States
Reviewed 15 May 2014

I have been at the Hilton Mainz city about 3 times in the past month, I love it. The staff is excellent; breakfast is a 100% the best. Is right downtown in the city of Mainz, the location makes is so accessible to the airport in Frankfurt, is right in the middle of everything you need. Hotel has parking the...

 Report
Helpful?
1Thank Maria P
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you very much for your complimenting review on Trip Advisor! I am delighted to read that we had the pleasure of having you with us three times in the past month. It is great to read that we were able to exceed your expectations. Sharing your friendly remarks with my team was absolutely a highlight. Dear guest,...

Reviewed 13 May 2014

First, this hotel was extremely hard to find. Pricey parking, too. The room was awful. The shower had black mold; the carpet was extremely stained and disgusting. The walls had black dust on them. The wallpaper was ripped and there were small holes in the walls. The bed had a hair in it. Wifi was only free in the lobby....

 Report
Helpful?
1Thank mac6811
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you for sharing your feedback on Trip Advisor, we appreciate your comments and most certainly the opportunity given to review. Our guests’ feedback is a very valuable source for us to constantly improve our service and to meet their needs. I am very sorry to read that you were dissatisfied and felt that the accommodation and facilities...

Toronto, Canada
Reviewed 12 May 2014 via mobile

After having trekked thru the Middle East and end up in Frankfurt at the Novotel we needed something closer to the downtown area of Mainz. That's when the Hilton mainz city came up. At first I was skeptical but the cost was at par with the novotel and the location so much closer to the city as per other reviews....

 Report
Helpful?
1Thank Travelling5stars
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, It’s a pleasure to read that you enjoyed your stay so much. Thank you very much for your great review of your recent stay at Hilton Mainz City. We truly appreciate your comments, especially those referring to the friendliness and efficiency of our team, which I will happily share with them. Thank you for recommending us and we...

Reviewed 10 May 2014

Excellent hotel. Great staff, great bar, great breakfast and 30 second walk to city center. Parking is 20 Euro if you have a car but if you don't need one the train station is a five minute walk. Rooms are very nice. Stay here. You will like it. Sorry no pool or gym but they has membership to a sports...

 Report
Helpful?
Thank F C
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, We are very happy to read that you enjoyed your recent stay at the Hilton Mainz City that much. It is of utmost importance to constantly hear and monitor our guest's feedback in order to further improve our standard. Reading through experiences like yours is always a great motivation. Thank you. Kind regards from Mainz, Rebecca Kipper p.p....

Winnipeg, Canada
Reviewed 26 April 2014 via mobile

This hotel is located in a great location. ..close to the Old Town and a 15 min walk from the water. The plus is it is located across from a park. The rooms are a decent size and okay. Nothing "wow" about it. I can't believe it is a Hilton. They also.charge for wifi...which I find odd considering the room...

 Report
Helpful?
Thank JK_Queen
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, First of all I would like to thank you for sharing your honest feedback on Tripadvisor. I am delighted to read that we had the pleasure of having you with us and that you felt comfortable in our hotel. Regarding the internet prices, I would like to inform you that we are currently in negotiations with our internet...

Bornem, Belgium
Reviewed 15 April 2014

Well the location is good, but it didn't deliver the Hilton experience to me. The room was outdated, typically "cheap" German hotel furniture, but clean - no remarks on that. There is indeed a little park on the opposite side of the hotel and it is a located in an almost traffic-free street, but when the delivery truck arrives at...

 Report
Helpful?
Thank Gunther D
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, Thank you very much for having chosen the Hilton Mainz City as your preferred choice of accommodation during your recent visit to the city and thank you for taking time to share your valuable feedback with us and other guests through tripadvisor. Your entire satisfaction is exactly what we are working for and our main aim is to...

Yorkshire
Reviewed 14 April 2014

The hotel is well located for the station and Aldstadt on an almost traffic-free street with a small park opposite.My room was standard Hilton,down to the polished granite bathroom surfaces and the complementary toiletries.The bed was firm,and the furniture and lighting good.The room was entirely clean and everything intended to work,did so. My first annoyance was apparently discovering that the...

 Report
Helpful?
Thank YorkshireAviator
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, We would like to thank you for being our guest and for your time to share your feedback with us and other travellers through the tripadvisor website. We appreciate your honest input and apologize for the issues you encountered. In regard to the air conditioning we informed our engineering department to check the functionality to avoid similar shortcomings...

Bracknell, United Kingdom
Reviewed 11 April 2014

I stay at the Hilton Mainz City every month for work business. This hotel ticks all the boxes for a single business woman travelling alone. They have an underground garage for parking the rental car. It’s right in the heart of Old Mainz, I can walk out of the hotel to the center of town and not feel at all...

 Report
Helpful?
Thank Caz1006
HiltonMainzundCity, Geschäftsführer at Hilton Mainz City, responded to this review

Dear Guest, We very appreciate that you take the time to post your comments about the Hilton Mainz City on TripAdvisor. It is a pleasure to read that you are always having an amazing stay with us. Sharing your warm compliments about our staff is definitely a highlight and a great motivation for all of them. We are looking forward...

92 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (69)
Viewed
View from Room (4)
Viewed
Bathroom (6)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (2)
Viewed
Dining (1)
Viewed
Other (39)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Dining (4)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (4)
Viewed
Business Centre/Function Rooms (2)
Viewed
Bathroom (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mainz hotels
0.9 km away
Hilton Mainz
Hilton Mainz
#2 of 41 in Mainz
953 reviews
1.1 km away
Hyatt Regency Mainz
Hyatt Regency Mainz
#1 of 41 in Mainz
970 reviews
0.3 km away
Novotel Mainz
Novotel Mainz
#7 of 41 in Mainz
654 reviews
Show Prices
Show Prices
Show Prices
1.1 km away
Ibis Mainz City
Ibis Mainz City
#3 of 41 in Mainz
610 reviews
0.6 km away
InterCityHotel Mainz
InterCityHotel Mainz
#6 of 41 in Mainz
275 reviews
7.2 km away
Atrium Hotel Mainz
Atrium Hotel Mainz
#4 of 41 in Mainz
239 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Hilton Mainz City

Address: Muensterstr. 11, 55116 Mainz, Rhineland-Palatinate, Germany
Region: Germany > Rhineland-Palatinate > Mainz
Price Range: $127 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Mainz City 4*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton EMEA, Travelocity and Priceline so you can book your Hilton Mainz City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mainz City Hotel Mainz
Mainz Hilton
Hotel Style:
#4 Luxury Hotel in Mainz
#5 Business Hotel in Mainz
#6 Romantic Hotel in Mainz
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Mainz City staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Hilton Mainz City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure that view shown is also te one you get!”
 of 5 bubbles gerdap2017, 16 Jan 2017 | Read review
“Rooms on the 1st floor have faster Wi-Fi connections and are equipped with an expresso machine.”
 of 5 bubbles AlbertTeixeiraNdunda, 12 Aug 2016 | Read review
“Join HHonors for free perks.”
 of 5 bubbles lak123, 1 Jun 2016 | Read review
“The hotel stretches from the predictably preferable main building over a bridge to a building on other side of passing road.”
 of 5 bubbles bedrichn, 29 Apr 2016 | Read review
“We stayed on the first hotel floor with OK free wifi, but anyone in higher up rooms could not say the same”
 of 5 bubbles marjat414, 20 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay