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We left Brussels at 07.30h and arrived with 24 people in a coach around 18.30h which is pretty good considering the imposed rest time for the driver. Upon our arrival a man opened the barrier and indicated where the bus could park, near the hotel...More
Response from Mercure_Chemnitz, Guest Relation at Mercure Hotel Kongress ChemnitzResponded 4 weeks ago
Thank you so much for your review of our hotel.
I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Reception and bar staff were friendly and attentive. Room was comfortable with ample space and I slept well. Breakfast staff pounced on you as you entered to obtain your room number and then left you alone to the point were you had to chase for...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Mercure_Chemnitz, Guest Relation at Mercure Hotel Kongress ChemnitzResponded 30 July 2017
Thank you for your candid review.
We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our breakfast-team so that we can continue to improve our services.
We do hope to have the opportunity to welcome...More
We really should not have expected much considering what we paid , but since it was just a matter of one night ( we were here to meet up with old friends) and we wanted to stay in a central location and were leaving early...More
Response from Mercure_Chemnitz, Guest Relation at Mercure Hotel Kongress ChemnitzResponded 2 July 2017
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments...More
Basic hotel, clean and pleasant. The higher you get your room, the better. There is a great view from the breakfast room and for the breakfasts there is really quite a lot to choose from.
One big minus: forget about fitness room. What they call...More
Thank Jakub K
Response from Mercure_Chemnitz, Verkaufsleiter at Mercure Hotel Kongress ChemnitzResponded 16 September 2016
thank you for taking time to rate your stay at the Mercure Hotel Kongress Chemnitz.
We are pleased that you are satisfied with your room and the breakfast and we hope to welcome you again soon - despite our small gym :)
US$72 - US$116 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
Non-Smoking Rooms ,
Smoking rooms available ,
Number of rooms
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