My fiancé and I stayed here for a couple nights and we were happy with the room and service. The front desk staff deserve great praise for going beyond their call of duty. The girl at the reception even went out of her way to print something for us, which we were very grateful for. The room was clean, comfortable, and included a nice patio - perfect for drinking beer and watching the street below.
We arrived very late at night to the holet and had not received pin core to our room. There was only one person in this hotel at night who came to us and could not help to get pin code. Actually he was drunk (or smth else I mean drugs) and aggressive and proposed to pay one more time to get the access to our rooms. So we had to leave this hotel and pay for the another one. I wrote compliant letter to the hotel and after 2 weeks still have not had any reply. After I sent compliant letter to the booking.com hotel replied that there is a special button at the terminal to get the pin code but it’s not true. If it was so easy to get the pincode why this drunk man couldn’t help us? I should be easy even if you're drunk i guess. So I consider this hotel as swindlers because they refused my request for money refund after this story. Be carefull and choose other places to stay in Leipzig.…
i wonder why a hotel with an average prize of its category does not offer any gastronomic services. it was a bit disappointing, because we realized just one day before travelling there that we had to search for a breakfast possibility on our own. since it was the last two days of the year and new year, it was not so easy to get a good coffee then, since everything was closed on new years day. pity.
A basic hotel that just provides a room, the room was very very clean and quite spacious, great under ground car park and lots of places to eat, we stayed here for World Dog Show and it was great for what we needed.
They didn't tell us from the beginning when we booked the rooms, that we need to pay 70 Euros extra for the dogs. They told us that when we where checking in Also we didn't get access to our room until after 2pm Besides from this two issues, the hotell looks clean and nice