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Ona Club Bena Vista

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Ona Club Bena Vista
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84 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Scotland, United Kingdom
Reviewed 18 October 2016 via mobile

Just returned from a great week at these apartments very clean and well equipped. Staff was very helpful at reception telling me things to do while on my vacations would recommend to anyone hopefully be back one day. Thanks for a great holiday

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Helpful?
Thank vdow16
Onahotels, Director de Relaciones con Clientes at Ona Club Bena Vista, responded to this review

Dear Mr vdow16 Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same basis...

London, Canada
Reviewed 23 September 2016

Spent a week here and we're thoroughly happy with our stay at the Benavista, staff couldn't do enough for you nd the apartments were nicely decorated and fully equipped . There are plenty of restaurants nearby and the bus stop too do no need for a car as Marbella , Peurto Banus and Estepona amongst other places are all very...

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Helpful?
Thank Angela M
Onahotels, Director de Relaciones con Clientes at Ona Club Bena Vista, responded to this review

Dear Mrs Angela M, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Club Bena Vista even more. We look forward to welcoming you back to the hotel. Kind...

Bradford
Reviewed 10 September 2016 via mobile

As owners at the club we have been visiting Club Bena Vista for the last 7 years. Sorry to say that we have seen a deterioration in the place over the last couple of years- since Ona Grup took over the running of the club. This is our second visit this year and due to our own apartment being occupied...

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Helpful?
Thank Philippa N
Onahotels, Director de Relaciones con Clientes at Ona Club Bena Vista, responded to this review

Dear Mrs Philippa N From Club Bena Vista we want to thank you for the time taken in posting your opinion in regard to your experience in the aparthotel. Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at the same time, make improvements in our service. we regret to hear that...

Reviewed 31 July 2016

Location is next to highway A-7. Room was very noisy, but otherwise quite comfortable. View from our room was on the field and highway. There were also mosquitos in the evenings. Pool area was too small and sunbeds were always reserved. When staying here the car is absolutely needed.

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Helpful?
2Thank 861p_ivim
Onahotels, Director de Relaciones con Clientes at Ona Club Bena Vista, responded to this review

Dear Mr Päivi M From Ona Club Bena Vista we want to thank you for the time taken in posting your opinion in regard to your experience in our aparthotel. Your comments and suggestions are highly appreciated, thanks to them, we can identify our weak points and at the same time, make improvements in our service. I remain at your...

Rugby, United Kingdom
Reviewed 30 June 2016

I have just returned from a 3 day break at the On a cub Bena Vista. What a super find. Everything has been thought of, right down to the mozzie repellant plug ins. Lovely pool, beautifully kept gardens. The added bonus of one of the best curry house ever, just a 5 minute stroll. Having lived in London, Birmingham and...

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Helpful?
Thank G W
Onahotels, Director de Relaciones con Clientes at Ona Club Bena Vista, responded to this review

Dear Mr/Mrs G W, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely,

Stafford, United Kingdom
Reviewed 17 June 2016

Good points .... accommodation clean & spacious, the grounds are very well kept Bad Point ...... don't expect to get any sleep, resort is right by A7 highway, so noisey you cant open the windows. Our apt was on the second floor, we could hear chairs being dragged across the floor & footsteps above The iron & hairdryer didn't work??...

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Helpful?
Thank Louise T
Onahotels, Director de Relaciones con Clientes at Ona Club Bena Vista, responded to this review

Dear guest, First of all, let me thank you for the time you have spent on sharing your opinion of your stay at Ona Club Bena Vista. It is thanks to these comments that we can detect our errors and therefore implement changes to improve our quality. Best regards,

Reviewed 2 June 2016 via mobile

Spent a relaxing couple of days with my family here. The accommodation was lovely - clean and spacious; the grounds were well kept and the pools were clean and private. The complex is located near to a number of businesses, shops and restaurants which mean that you could easily stay there and not need to travel to find food and...

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Helpful?
Thank Claire F
Onahotels, Director de Relaciones con Clientes at Ona Club Bena Vista, responded to this review

Dear Mrs Claire F Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. Making our customers satisfied is our main objective; therefore, day after day the whole team strives to offer our customers a better service than that perhaps expected. Your comments and suggestions are highly appreciated, thanks to them,...

London, United Kingdom
Reviewed 31 May 2016

Upon arriving at the resort - which is located immediately off the manic A7 highway, I at first thought it was run by Ryanair...."that'll be €20 for utilities, and €20 for superfast WiFi [a joke], and €20 for pool towels [refunable] ". The resort is immaculately maintained but VERY old. Our unit - Aries3 - still had the original 70's/80's...

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Helpful?
Thank RFryEastGrinstead
Onahotels, Director de Relaciones con Clientes at Ona Club Bena Vista, responded to this review

Dear guest, I would like to reiterate my apologies if your stay was not as expected. The whole Ona Club Bena Vista team strives daily to provide the best service and to provide maximum satisfaction to our customers. We welcome suggestions and comments, thanks to them we can detect our weaknesses and at the same time, make improvements to our...

Lugo, Spain
Reviewed 20 May 2016

Once again a bad experience with RCI, this is one of the exchange weeks, and like other times i was not convinced by that gold crown. I went here two years ago before i manage to quit my weeks forever. Now i don´t have timeshare anymore and i have a lot more of hotels to choose. The best thing to...

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Helpful?
Thank carlitosanz8695
Tadley, United Kingdom
Reviewed 11 April 2016

Club Bena Vista Cento Commercial Bena Vista. Km167, 29688 Estapona, Malaga. 03/04/2016 – 09/04/2016 Arriving at Bena Vista on a Sunday the reception was not open but I had been given instructions by the very helpful staff to access the security box to pick up the key and directions. The apartment was clean and tidy with lots of towels in...

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Helpful?
Thank johnvincent
Onahotels, Director de Relaciones con Clientes at Ona Club Bena Vista, responded to this review

Dear Mr. Johnvincent, On behalf of the whole team, I would like to thank you for the time you spent in sharing your experience in regard to your stay in Ona Club Bena Vista, which I have noted with regret has not been to your complete liking. Making our customers satisfied is our main objective; therefore, day after day the...

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Amenities

Highlights
  • Pool
  • Free Parking
Things to do
  • Pool
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Services
  • Free Parking
Official Description (provided by the hotel)
Ona Club Bena Vista is a urbanisation of villas of one, two and three bedrooms only 50 minutes away from the airports of Malaga and Gibraltar. It is surrounded by well kept landscaped gardens.The villas reflect local Andalusian architecture with its Arab-style whitewashed walls and terracotta tiles. The apartments are spacious and the kitchen is well equipped: fridge, oven and microwave. Satellite TV and DVD player are available. Each apartment has at least one bedroom, living-room with sofa-bed, bathroom and private garden or balcony facing south. All apartments are close to one of the two resort pools. There is a weekly cleaning service. ... more   less 

Additional Information about Ona Club Bena Vista

Address: Calle Malaga Km. 167 | Carretera Cadiz-Malaga Km.167, 29680, Estepona, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Estepona
Price Range: $78 - $288 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ona Club Bena Vista 2.5*
Number of rooms: 345
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Also Known As:
Club Bena Vista Hotel Estepona
Hotel Bena Vista
Ona Club Bena Vista Estepona, Costa Del Sol
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Questions & Answers

Here's what travellers have asked, with answers from Ona Club Bena Vista staff and other travellers.
6 questions
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Questions? Get answers from Ona Club Bena Vista staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose top floor apt, ask for apt on the far side away from highway”
 of 5 bubbles louiset190, 17 Jun 2016 | Read review
“Be aware of what you might be expecting....”
 of 5 bubbles RFryEastGrinstead, 31 May 2016 | Read review
“Rooms in Sagiterio or Aquario are quieter and if possible go for ground floor rooms as they have lively gardens.”
 of 5 bubbles DaiDevon, 8 Feb 2016 | Read review
“akk villas are of a similar standard”
 of 5 bubbles j0hnt48, 18 Dec 2015 | Read review
“Stay at a different property!”
 of 5 bubbles ColetteAndJim, 3 Oct 2015 | Read review
5 of 5
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