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Gran Melia Don Pepe

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Gran Melia Don Pepe
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1,527 Reviews from our TripAdvisor Community

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Showing 848: English reviews
Cheltenham, United Kingdom
Reviewed 17 June 2015

Visited this hotel for a second year. As a runner there is a lovely prom to run down in the morning! Breakfast is so replaet that you can go all day with topping up that tan! The hotel staff are the best I have ever come across, especially Able and Arla, who are awesome! They saved me from a wasp...

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Helpful?
1Thank Sarah H
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Sarah H, What a treat It was to read your wonderful review of your stay with us at the Gran Melia Don Pepe. I am delighted to read that your expectations of not only our facilities but also our dedicated team were truly memorable, all we do is with our passion in service in order to exceed our guest´s...

Jaen, Spain
Reviewed 16 June 2015

The venue is very pretty-lovely pool area and beautiful landscaping on the grounds. Nice location on the Paseo Maritimo. Do not expect anything special as a Reward's Member-that was disappointing. The breakfast buffet was pricey, but it was excellent and the selections were bountiful-and the staff was efficient and friendly in the morning. Hotel was spotless-beds and pillows comfortable. WARNING:...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank camillemariau
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review
Google Translation

Estimado/a camillemariau, Muy buenas tardes desde Gran Meliá Don Pepe! Muchísimas gracias por dejar sus comentarios en una página tan...

Kent, England
Reviewed 15 June 2015

We booked this hotel having spent a few days at the Gran Melia Victoria at Palma Majorca. This hotel in Marbella is really lovely in a great setting with lovely gardens, pools (outside and in), overlooking the sea. At the back of the hotel, it was a nice stroll along the level promenade by the beach / sea passing restaurants...

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Helpful?
5Thank Brandy_Balancer
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Brandy_Balancer, Good afternoon from Gran Meliá Don Pepe! First of all, Please accept my sincerest apologies for my late reply. Your feedback is crucial for us. As a Red Level Lounge Manager, i was quite concerned after reading your experience with us. Thank you very much for sharing your opinion. For your information, since your last visit to the...

Dunboyne
Reviewed 13 June 2015 via mobile

Stayed 2/nights for a friends birthday. Lovely pool area with large grass area for relaxing. Super cafe for lunch and snacks. Bar was nice, friendly service and stayed serving until late. Poolside service was good too. Room was with a balcony facing the sea with room for two to enjoy a coffee.

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Helpful?
1Thank Tipptrader
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Tipptrade..., Thank you very much for taking the time to share your comments on Tripadvisor . I truly appreciate your feedback about our facilities and services . I would like to thank you once again for having chosen our Resort during your stay in Marbella. Your kindly words addressed to staff professionalism and highlight our excellent service, mean a...

Edinburgh, United Kingdom
Reviewed 10 June 2015

3rd stay in the Red level rooms. Love this hotel and the staff. Hope they don't change anything as I won't stay anywhere else in the area. Breakfast is brilliant and the pool is large and you can always get a sun bed

Review collected in partnership with Meliá Hotels International
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Helpful?
2Thank John F
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear John F, Thank you so much for your wonderful comments. I really appreciate the time you have taken to share your experience in this website. I am delighted to know that our facilities have been up to your wishes and you enjoyed our RedLevel exclusive concept again. I look forward to being your host again in Marbella. Greetings from...

London, United Kingdom
Reviewed 10 June 2015 via mobile

Pros very clean beautiful sea views fast and reliable wifi amazing breakfast lovely staff great location great access to old town and puerto banus Cons There was no evening entertainment but there was a lot going on outside so not a deal breaker . Tip Dont pay parking fee €15 a day . There is always a parking spot right...

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Helpful?
1Thank nanachi
abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear nanachi, Thank you so very much for taking the time to share your stay at the Gran Meliá Don Pepe. I am pleased to know you had such a great stay with us. I am delighted that you enjoy our location which is a walking distance just 20 minutes from the old town. Thank you for calling your holidays...

Leeds, United Kingdom
Reviewed 4 June 2015

We stayed here in early May for 2 nights as part of a large group. Our room was on the 6th flloor and was clean, beautifully furnished and light with a great balcony and view but slightly compact although perhaps felt so because of all the furniture. The en- suite was also on the small side too but it didn't...

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Helpful?
Thank karen f
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear karen f, Thank you so very much for your 5 star review of the Gran Melia Don Pepe, on Tripadvisor. We are delighted that you enjoyed your stay with us and that you liked our outdoor facilities. Regarding the rooms, I am pleased to see you found the beauty in it, despite the overall size of the room. Thank...

Sleidinge
Reviewed 3 June 2015

enjoyed the warm welcome, good service, good location, friendly staff. Many thanks for the attention on our 33rd. wedding aniversary. Fantastic service at the red level floor -------------------------

Review collected in partnership with Meliá Hotels International
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3Thank 230rudiv
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear 230rudiv, Thank you so much for sharing this lovely review on Tripadvisor about Gran Melia Don Pepe. We are delighted you chose us to celebrate your wedding anniversary, and knowing you enjoyed your stay with us is wonderful to hear. I am pleased to hear you chose a Red Level room, I hope you enjoyed the privileges just as...

St Mellion
Reviewed 3 June 2015

Good location-nice grounds-light and open feel-with service at a high level apart from very unfriendly and unhelpful female receptionist at arrival and a problem with room requested and allocated-which was not sorted out by her but by efforts of Gueast Experience Manager who arranged for room change on following day with some urgency and interest-hotel has associated restaurants and one...

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank Alan B
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear Alan B, Thank you for taking the time to write such a fulfilling and detailed review about the Gran Melia Don Pepe. We would like to offer our sincerest apologize for the inconvenience you were faced with, at reception and the problem you had with the room request. Your information is very helpful to us and will be taken...

London, United Kingdom
Reviewed 31 May 2015

We loved this hotel although we found several flaws , its a true 5 star as regards reception / public rooms and staff , the pool area is large and located in mature grounds which are lovely , its location is great , steps away from the coastal path & capochino bar and beach . Breakfast was above average ,...

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Helpful?
4Thank mick48dc
abel_lopez_ybarra, Red Glove Service Manager at Gran Melia Don Pepe, responded to this review

Dear NICK, Thank you for writing such a detailed review of us on Tripadvisor. I am glad to see you would come back and visit us again, although I hope you enjoy it more than you did on your first stay. In relation to the small rooms, and tiny bathrooms, we thank you for your opinion and will take in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Capuccino
Capuccino
Cuisines: International, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Gran Melia Don Pepe

Address: Jose Melia s/n, 29602, Marbella, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Price Range: $258 - $859 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Don Pepe 5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Gran Melia Don Pepe Hotel Marbella
Gran Melia Marbella
Gran Melia Hotel Marbella
Don Pepe Marbella
Don Pepe Hotel Marbella
Hotel Style:
#2 Luxury Hotel in Marbella
#2 Spa Hotel in Marbella
#3 On the Beach Hotel in Marbella
#8 Romantic Hotel in Marbella
#8 Business Hotel in Marbella
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Don Pepe staff and other travellers.
28 questions
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Questions? Get answers from Gran Melia Don Pepe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“they are all good...but always ask for an upgrade as you have a bad back”
 of 5 bubbles paullE5546VV, 18 Jan 2017 | Read review
“Get a sea view room! ”
 of 5 bubbles PBLoughton, 22 Dec 2016 | Read review
“You must have a sea view room! We were on the fifth floor, which was quite high enough for me!”
 of 5 bubbles julieaD7638SB, 29 Nov 2016 | Read review
“Go Red Level it is worth it.”
 of 5 bubbles mariebJ683RY, 28 Nov 2016 | Read review
“Go for a sea view room with a balcony”
 of 5 bubbles barbarawW2050NA, 21 Nov 2016 | Read review
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