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Gran Melia Don Pepe

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Traveller (741)
Room & Suite (360)
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Overview
  • Excellent69%
  • Very good22%
  • Average6%
  • Poor1%
  • Terrible2%
Travellers talk about
“red level”(182 reviews)
“t bone”(56 reviews)
“cappuccino bar”(25 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,908)
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All reviewsred levelt bonecappuccino barclarins productsoyster bartbonered glove servicetaginesea viewbali bedsold townpool areastar hotelbreakfast buffetpuerto banuspool staffjunior suite
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311 - 315 of 1,029 reviews
Reviewed 11 June 2016

Just returned from 7 night stay at this hotel it is the most relaxing place to stay red level is excellent thank you Dominique for your attention all the staff are really pleasant and professional we had room 717 which had a lovely sea view...More

1  Thank hell62
Response from abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don PepeResponded 13 June 2016

Dear hell62, Thank you for taking the time to share your lovely experience about your recent stay at Gran Meliá Don Pepe. I am glad to learn that you have enjoyed an overall pleasant stay at our Resort, appreciating our outstanding views, facilities and design...More

Reviewed 11 June 2016

I was back in May in the Don Pepe for the fourth time. It really is an exceptional hotel. The quality of the rooms, the public areas, the lawns and swimming pools all reach the highest standards. The air-conditioning is so quiet you wouldn't know...More

2  Thank Carrigaholt
Response from abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don PepeResponded 13 June 2016

Dear Carrigaholt, First of all I would like to thank you for taking the time to share your lovely experience with us on Tripadvisor and for having chosen us for the fourth time. I am extremely pleased to realize how much you enjoyed your journey...More

Reviewed 11 June 2016

We booked a Red Level room only 4 days before we flew. Absolutely first class hotel! The Red Level service is fabulous, and the staff are wonderful. They are so attentive, kind and caring, and nothing is too much trouble. Will definitely be returning!!More

Review collected in partnership with Meliá Hotels International
1  Thank Rachel B
Response from abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don PepeResponded 13 June 2016

Dear Rachel B, Thank you for taking the time to share your lovely experience about your recent stay at Gran Meliá Don Pepe. I am delighted to learn that you had a "first class holiday" while you were with us. Your kindest words used to...More

Reviewed 9 June 2016

Higher level rooms enjoy the best views . Cafe Cappuccino is excellent and is preferable to the poolside restaurant for lunch . Didn't use hotel restaurant in the evening as so many good eating experiences in the localityMore

Review collected in partnership with Meliá Hotels International
Thank richard504108
Response from abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don PepeResponded 9 June 2016

Dear richard504108, First of all I would like to thank you for taking the time to share your lovely experience about your recent stay at our Resort on Tripadvisor. I am glad to learn that you have enjoyed an overall pleasant stay at our Resort,...More

Reviewed 9 June 2016

Ideal for a relaxing holiday in quality surroundings gardens and pools make full use of the many sunny days. The Japanese restaurant and also the T-bone steak restaurant maintain standards comparable to the quality of the hotel.More

Review collected in partnership with Meliá Hotels International
Thank 687kennethj
Response from abel_lopez_ybarra, E: Red Glove Service Manager at Gran Melia Don PepeResponded 9 June 2016

Dear 687kennethj, Thank you very much for staying with us and for taking time to share your recent experience on TripAdvisor. I am glad to learn that you have had an unforgettable stay amongst us. Thank you for appreciating our location, facilities and our gastronomic...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$286 - US$1,295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Marbella
#3 Luxury Hotel in Marbella
#6 On the Beach Hotel in Marbella
#8 Romantic Hotel in Marbella
#8 Business Hotel in Marbella
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$286 - US$1,295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Marbella
#3 Luxury Hotel in Marbella
#6 On the Beach Hotel in Marbella
#8 Romantic Hotel in Marbella
#8 Business Hotel in Marbella
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (741)
Room & Suite (360)
Dining (235)
Pool & Beach (152)
Amenities (90)
Business Centre & Event Rooms (13)
Family and Play Areas (7)
Questions & Answers
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fhan
27 January 2018|
Answer
Response from abel_lopez_ybarra | Property representative |
Dear Fhan, Good afternoon from Marbella. The Red Level in Gran Meliá Palacio de Isora is different from Gran Meliá Don Pepe. In Tenerife, it is a complete different hotel. In Marbella, we offer the Red Level Lounge... More
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Irving007
27 August 2017|
AnswerShow all 4 answers
Response from Irving007 | Reviewed this property |
I had to (figuratively) get down on bended knees and argue for 5 minutes (literally) before they begrudgingly agreed to let us have one bottle of water each day of our stay - "very generous" bearing in mind the £££££ room... More
1
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shoshana_11
17 July 2017|
AnswerShow all 2 answers
Response from abel_lopez_ybarra | Property representative |
Dear Mrs. Shoshana_11, Gran Meliá Don Pepe counts with a floor where our guests are able to smoke. Please, do not hesitate to contact me for any further assistance you may need. Abel López (Guest Experience Manager)
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Room Tips
"Seaview rooms are splendid"
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"Sea facing rooms all have great views. Red level gives you access to higher floors with better viewpoints..."
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"High Level room, mountain are beautiful but don't miss the opportunity to see Africa from your balcony."
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"Red room access is really useful for an extra space to stretch out in chill time. Definitely worth it"
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