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Senator Marbella Spa Hotel

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Senator Marbella Spa Hotel
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816 Reviews from our TripAdvisor Community

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Showing 420: English reviews
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Reviewed 2 days ago NEWvia mobile

Lovely hotel & spa... just a short walk away from the beach. Helpful & friendly staff. Has some lovely sea views .. we would stay here again. Just a short walk to the bus stop. Nice clean spa & a burger king just walking distance.

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Helpful?
Thank Aman0121
Antwerp, Belgium
Reviewed 1 week ago via mobile

Not so happy with the hotel. Being a 4 star hotel we didn't like much here. Staff was not so friendly. We might not choose this hotel again. Rooms were not clean up to the mark. Room keys were blocked fo so many times giving reason that it should be with your phone. No one will make the same mistake...

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Helpful?
Thank Shahnisha-mehta
Espoo, Finland
Reviewed 1 week ago via mobile

Hotel very basic. Expectations was not very high, just needed to have a basic room for a short stay. Senator did not meet the even the low expectations. Problems with breakfast, starts from 8 and we request a possibility to start 30 min earlier which was promised by the receptionist, did not happen. Wifi sucks. Air condition did not work.

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Helpful?
Thank MrPeksu
Basingstoke, United Kingdom
Reviewed 3 weeks ago

Lovely clean hotel, spacious bedroom with balcony overlooking the rooftops looking towards the sea. Lots of choice for breakfast. I have to mention the reception staff who were very helpful when I requested a room on the lower level of the hotel, booked a day trip to Gibraltor for me, offered options for our airport transfer and booked the coach...

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Helpful?
1Thank julesevans010
P-Stor, Gerente at Senator Marbella Spa Hotel, responded to this review

Dear guest, We thank you for your kind feedback and sharing your impressions with other readers . We are pleased that you enjoyed your stay and our staff took care of your needs. We do hope to see you again. Yours sincerely, Miguel Angel Piedra General Manager

Marbella, Spain
Reviewed 3 weeks ago

Good hotel in a choice location. Rooms are lovely and balcony is a bonus. However it is preposterous in my opinion that a 4 star hotel charges for wifi as well as 5.25 euros per day for a room safe. The indoor pool is a pay as you go (9 euros per visit). The room staff failed to make up...

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Helpful?
1Thank Ptgdad
P-Stor, Gerente at Senator Marbella Spa Hotel, responded to this review

Dear guest, I would like to thank you for your comments, as it is through them the best way we can improve the quality of our service, understanding the perception of our product and most important the quality and friendly service we provide Further to your comments about the wifi, We apologize for what happened. Please know that your feedback...

Gibraltar
Reviewed 5 weeks ago via mobile

Nice place, great location, good spa. All good except the ridiculously slow check-in and to make matters worse another 20 wait to check out and staff seemingly unperturbed by the queues. Other that that, great place.

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Helpful?
Thank Momogib
P-Stor, Gerente at Senator Marbella Spa Hotel, responded to this review

Dear Guest, Thank you very much for sharing your experience. Only through the comments of our guests, we are able to know about their experiences. According to your comment about the slow check- in at arrival, I am seriously worried, that there are guests, who have to wait at the reception while the documents were revised. Because of this, we...

Reviewed 16 February 2017

great staff. amazing spa. amazing breakfast. close to the beach but far from the party beaches and strip. in taxi its around 15-20 minutes to the strip/party beaches unsure how long on foot as was too hot. hotel calls u a taxi. burger king across the road and a lidl. plenty paper shop and exchange money places. around 3/4 bus...

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Helpful?
4Thank Sophie Marie B
P-Stor, Gerente at Senator Marbella Spa Hotel, responded to this review

Dear guest, We are happy to read that you felt very comfortable in our hotel . Thanks for sharing your opinion with us about your stay because it´s very useful for other cutomerswho wish to stay in our hotel. We are at your full disposal and would be pleased to welcome you back at our hotel. Yours sincerely, Miguel A....

Reviewed 25 January 2017

Senator Marbella Spa Hotel is a wonderful restaurant in Marbella and is close to the beach, and many good restaurants. The staff was very nice, the breakfast was outstanding, and the rooms were clean.

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Helpful?
2Thank Kevan A
P-Stor, Gerente at Senator Marbella Spa Hotel, responded to this review

Dear guest, Thank you for sharing your impressions with us and other readers. We are absolutely happy about your positive feedback. We are delighted that you enjoyed your stay and our breakfast. Hope to welcome you back soon. Yours sincerely, Miguel A. Piedra General Manager

Hyde, United Kingdom
Reviewed 20 January 2017 via mobile

Unclear policies. Shouldn't be allowed to advertise on booking.com staff are clearly uneducated as they have policy's in place but not accessible to the public! Booked 5 rooms on booking.com for payment on arrival NOWHERE was it stated that you had to make any upfront payments yet they emailed asking for HALF of the payment! Unbelievable & I won't be...

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Helpful?
Thank michellecarmen
P-Stor, Gerente at Senator Marbella Spa Hotel, responded to this review

Dear guest, Thank you for choosing us and sharing your opinion about your stay at the hotel with us. We apologize for what happened and we hope that you give us another chance and in the next visit your perception of the product received is entirely satisfactory. Yours sincerely, Miguel Ángel Piedra General Manager

Zurich, Switzerland
Reviewed 9 January 2017 via mobile

The spa is NOT included in most offerings - and you get ONE invite from 10 to 12. You HAVE to rent a towel (hotel ones are not allowed), etc etc Hotel itself is clean and ok. Staff is somehow “used“ to complains and anticipates them ... meaning not overly friendly. Seem to disagree too.

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Helpful?
Thank HermannFA
P-Stor, Gerente at Senator Marbella Spa Hotel, responded to this review

Dear guest, Thank you very much for sharing your experience. Only through the comments of our guests, we are able to know about their experiences. Regarding your comment about the SPA , I would like to let you know that all the guests staying at Senator Marbella Spa Hotel**** can enjoy one FREE ENTRANCE to the water area from 10...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Located in the heart of the Golden Mile of Marbella, next to the Exhibition and Congress Centre and just minutes from Old Town, surrounded by shops, restaurants, bars and nightclubs of Marbella's best to live the glamorous nights on the Costa del Sol If anything distinguishes the hotel Senator Marbella Spa is a spectacular hall dominated by a magnificent pendant. This magnificent large hall can be seen from its two panoramic elevators that rise to the rooms. The hall is the starting point for the rest of the Hotel.: Outdoor pool located on the 7th floor with the best views in Marbella, restaurant, bar, lounge, pub. ... more   less 

Additional Information about Senator Marbella Spa Hotel

Address: C/ Principe Alfonso Hohenlohe, s/n | Parcela 97, 29600, Marbella, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Marbella
Price Range: $126 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Senator Marbella Spa Hotel 4*
Number of rooms: 186
Reservation Options:
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Hotel Style:
#12 Spa Hotel in Marbella
#18 Romantic Hotel in Marbella
#18 Luxury Hotel in Marbella
#20 On the Beach Hotel in Marbella
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Questions & Answers

Here's what travellers have asked, with answers from Senator Marbella Spa Hotel staff and other travellers.
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Questions? Get answers from Senator Marbella Spa Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in a different hotel”
bigmillsy, 14 Dec 2016 | Read review
“Request a room with a seaview otherwise you may be overlooking the car park”
fmn6, 9 Dec 2016 | Read review
“Rooms facing sea by far the best opposite side not very plesant.”
John186597, 28 Nov 2016 | Read review
“Superior room with seaview have good view and not much difference in cost”
CherylandDavid1994, 17 Nov 2016 | Read review
“As the outdoor pool was rooftop if you are a pool person then a room on top floor is probably best for you.”
merrymaid2015, 14 Nov 2016 | Read review
5 of 5