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4.0
#40 of 131 hotels in Granada
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mountain View
Modern
Languages Spoken
English, French, Spanish, German and 1 more
Location
Plaza del Guitarrista Manuel Cano, 2 Corner Arabial, 18004 Granada Spain
Name/address in local language
Gran Hotel Luna de Granada
3,014 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Hotel was very modern, rooms were big and well equipped and very comfortable. We travelled with our dog, there was a cost of 20 euros for her but for this we had a big terrace which was great for her. Breakfast was excellent with a lot of choice, there is onsite parking at 15 euros per day and the hotel location is excellent, very close to the motorway but only 15 minutes walk to historic centre of Granada. There was no duvet or blankets in the room, so had to have the heating on all night, which isn’t great for the environment or for a good night sleep. We really wanted to visit the spa but the pool was constantly full of screaming young children so it would not have been a relaxing experience, I would suggest making some hours per day adult only for the pool and then the spa would be more appealing. The hotel had lots of families with young children so restaurant areas were really noisy, again perhaps make some areas adult only to make it more of a relaxing experience for those travelling without kids
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradise25065917355, Gerente at Gran Hotel Luna de Granada
Responded 7 Jan 2020
Dear Guest, Thank you for the great review and for taking the time to share your feedback of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Manuel LĂłpez Sercotel Gran Hotel Luna de Granada Manager
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We stayed here for 3 nights while skiing in Sierra Nevada. The hotel is easy to get to (just off the ring road), is a few minutes drive to Nevada shopping centre and about a 25 minute walk to Granada city centre.
All staff were very friendly and helpful. We had a family room which had a bedroom and a sitting room with sofa bed. TVs were in both the bedroom and living room. Bathroom was large and modern. Tea and coffee and a kettle were in the room. We booked this hotel especially for the pool as an evening activity for the kids. Although my kids loved the pool (very small pool), it was cold water, I lasted not 5 minutes in there, they were in there ages! We did not use the restaurant so I can't comment on the food/breakfast. We used the parking facility which was about 15€ per day, staff at the hotel parked out car and brought it to us each morning. We would definatley use this hotel again and we would use the restaurant next time, we didn't use it as we left very early in the mornings and ate in the shopping centre at night.
Getting from the hotel to the Granada ring road in the morning (around 07:45), was very congested with traffic. There is a school next to hotel so there was a lot of school traffic, then a very congested roundabout. This is not a fault of the hotel but just something to bear in mind if you are wanting a quick get away. Also when leaving the ring road, getting off the slip road and onto the roundabout (to directly access the hotel), again was very congested. This bit of journey should gave taken about 1 minute, it took us 30mins on one day.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradise25065917355, Gerente at Gran Hotel Luna de Granada
Responded 29 Feb 2020
Dear Sonia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Only for your information, our indoor pool temperature is between 26ºC and 29ºC, with an automatic system. We can´t increase more due to the pool laws. More temperature is for Spa, and therefore it require anothers treatments as legionella, more chlorine... We await to see you again. Sincerely, Juan Manuel López Sercotel Gran Hotel Luna de Granada Manager
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The hotel is near the highway and convenient to the city center and Alhambra. Public transportation and taxis are inexpensive and the hotel staff are very helpful in giving you advice in getting anywhere in the city. They have a goid breakfast buffet, pool, and exercise room.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradise25065917355, Gerente at Gran Hotel Luna de Granada
Responded 24 Feb 2020
Dear Roland Thank you very much for your stay and your kind review of our hotel and staff. We await to see you in the future. Best Regards, Juan Manuel LĂłpez Sercotel Gran Hotel Luna de Granada Manager
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Our tour group only stayed one night at this hotel - luckily. The walls are tissue thin-can hear everyone in the hall & other rooms. Unfortunately for me I was in a room by the spa entrance so I got to listen to all conversations and staff checking on customers until late in the evening. You have no control of the temperature in the room and it was extremely hot & stuffy. The hotel is about a 20 minute walk from the city center so it's doable but not overly convenient. There is very little storage space for clothes, etc if you don't want to live out of your luggage. Amenities: WiFi was terrible. Refrigerator but filled w items to purchase. No hand/wash towel. No clock. Liquid soap bottle by sink; Shampoo bottle in shower; no soap provided. Hair dryer is on the wall far from the bathroom mirror so have to stretch it pretty far; weak & have to hold the button to keep it on.
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Date of stay: March 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradise25065917355, Gerente at Gran Hotel Luna de Granada
Responded 22 Mar 2020
Dear Michelle, I don´t know with this information when you stayed, but I think this is not the moment to write this sort of reviews. We are closed due to the Covid-19 and the future of all turism sector is really hard. I await you are solidarity and delate this review. Juan Manuel López Sercotel Gran Hotel Luna de Granada Manager
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This hotels ticks all the boxes, the hotel felt very new as thought it had been refurbished. The rooms were a generous size, the facilities are great, staff are very helpful, the hotel has a great variety of food including halal options. I loved the fact breakfast was untill 11am, which was great for the older kids who woke up a little late. I also lived the fact the pool was open till 10pm, after a long dat out, this meant we could have some relaxation time. The location is good, away from the hustle and bustle, the main hot spots such as Plaza Nueva is a 5 minutes taxi ride, 20 min walk or if you prefer public transport you can take a bus, the bus stop is a few minutes walk from the hotel. There is also a shopping mall accross the road, plenty of resturants near by including halal too! The staff were friendly and helpful.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We found this hotel clean, professional and friendly, offering great facilities for an enjoyable stay. King size room was generous with a fabulous bed and spacious bathroom, and a fridge in the room is always welcome in a hot climate! There are plenty of places to eat, drink and relax. The hotel is very easy to access from the motorway, avoiding stressful drives through the city. The Alhambra is a cheap taxi ride away (7 euros) and the beautiful historic district within walking distance. This won’t be the prettiest hotel you stay in but it is fab value for money and I would certainly stay there again.
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Date of stay: July 2021
Value
Rooms
Service
Room Tip: There is road noise but the rooms are double insulated so with the windows shut you don’t hear it.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JUAN MANUEL LOPEZ SALAZAR, Director General at Gran Hotel Luna de Granada
Responded 21 Jul 2021
Dear Jane, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Manuel LĂłpez Sercotel Gran Hotel Luna de Granada Manager
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The hotel is Situated right next to the motorway, but you cannot hear the traffic inside. The reception staff were very welcoming on arrival, spoke excellent English to against my poorish Spanish, and offered a deal on parking rates in the underground garage. The hotel is spotlessly clean, and maintenance is right up to date. There was some repainting work ongoing, but it was unobtrusive. Breakfast is good, with everything you might want from hot plates to cakes, cheese and meats, and cereals (except Muesli or Granola) and toast. Rooms are a good size, the beds are very comfortable, and the showers are hot and powerful. Views from the rooms vary according to which face you are on. Wifi is free and fast.
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Date of stay: September 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JUAN MANUEL LOPEZ SALAZAR, Director General at Gran Hotel Luna de Granada
Responded 16 Oct 2022
Dear guest, Thank you for your stay and your great review of our staff and hotel. It´s very important for us. Best Regards Juan Manuel López Gran Hotel Luna de Granada Manager
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We stayed in a family room with two bedrooms (2 adults and 2 children).
Pros: Each room has their own tv. The rooms and bath are clean and modern. Breakfast buffet is varied and delicious. Indoor and outdoor pool. Spa and gym. Playroom and snack bar. Location was perfect. 10-15mins walk to the center. Check in and check out was fast.
Cons: hotel garage parking for a fee even for guest.
Overall, i would recommend this hotel and would definitely at this hotel again when in Granada.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paradise25065917355, Gerente at Gran Hotel Luna de Granada
Responded 2 Mar 2020
Dear customer, Really, thank you for your full review about our hotel. We await to see you again. Best Regards Juan Manuel LĂłpez Sercotel Gran Hotel Luna de Granada Manager
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We booked this hotel at the last minute and it was really good. Room was spotless with good quality be linen and toiletries. Breakfast was plentiful with both hot and cold selections cereals breads and cakes. There was a bar that serves drinks and food tikk late at reasonable prices. I booked parking which was directly under the hotel so very convenient and reasonably priced. Staff were very helpful and spoke many languages including English and Russian, All in all a very good experience and I would definitely stay there again
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Date of stay: October 2021
Value
Rooms
Service
Room Tip:Â If you need it order parking when you book your room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JUAN MANUEL LOPEZ SALAZAR, Director General at Gran Hotel Luna de Granada
Responded 30 Oct 2021
Dear John, Thank you for the great review of our staff, service and hotel in general! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Best Regards Juan Manuel LĂłpez Gran Hotel Luna de Granada Manager
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Lovely hotel which is very conveniently located for a quick entrance and exit to/ from the city from the Ring Road. It means you do not have to navigate around the traffic controlling Camera system in the inner city ! Whilst it is walkable to the historic centre of the City it does take 20 minutes each way and so a taxi back is recommended. Large Corte Ingles department store is very close to the hotel. Bedrooms are comfortably furnished and well equipped. Efficient and friendly staff in all areas.
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Date of stay: December 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JUAN MANUEL LOPEZ SALAZAR, Director General at Gran Hotel Luna de Granada
Responded 21 Dec 2020
Dear customer, Thank you for you stay and your kind words. Really it´s important your opinion for us and for another customers. We await to see you again in the future. Best Regards, Juan Manuel López Sercotel Gran Hotel Luna de Granada
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
" • Parking at the hotel
• Bars and restaurants in the neighborhood
• Easy to take a taxi, if you wish
• Center of Granada 15-minutes walk, but through nice streets"
There are more places to choose from in the Granada area.
PRICE RANGE
S$99 - S$194 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Gran Hotel Luna de Granada
LOCATION
SpainAndaluciaProvince of GranadaGranadaCamino de Ronda
NUMBER OF ROOMS
366
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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