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Sercotel Gran Hotel Luna de Granada

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#18 of 125 Hotels in Granada
Certificate of Excellence
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1 room 2 adults 0 children
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Sercotel Gran Hotel Luna de Granada
Sercotel Gran Hotel Luna de Granada
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1,135 Reviews from our TripAdvisor Community

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Showing 186: English reviews
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Reviewed 6 days ago NEWvia mobile

Good slightly out of town hotel useful if you are driving as streets of Granada are very narrow. But still very close to major tourist attractions. Parking at fifteen euros a night, a bit dear but comparative to Granada prices. Staff are very friendly and helpful. Used indoor swimming pool during Feb which was heated and the kids loved it....

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Helpful?
1Thank Abu_Safa
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Abu, thank you for your stay and kind report of our hotel. We await to see you in a future again. Juan M. López Sercotel Gran Hotel Luna de Granada Manager

Province of Almeria, Spain
Reviewed 1 week ago

The hotel is situated close to the ring road so it's easy to find and parking under the hotel is convenient. The family room was brilliant and catered for our needs staff helpful and friendly,on the down side there is only a coffee bar and if you need the spa book before you arrive,

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Thank fdho2002
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear customer, thank you for your stay with us and for your report. It´s a pleasure to read it. We await to see you in a future visit to Granada. Juan M. López Sercotel Gran Hotel Luna de Granada

Reviewed 3 weeks ago via mobile

Only stayed for the night. Lovely room albeit a bit small. But very nicely furnished. Staff super friendly and helpful. The hotel was bustling. Location great for being near restaurants and bars. Good facilities. Gym, indoor pool, WiFi in all areas etc etc. Will definitely stay again.

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Thank Kelly K
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Kelly, thank you for your kind report, it´s a pleasure for us to read it. We await to see you in the future again. Juan M. López Sercotel Gran Hotel Luna de Granada Manager

Toronto, Canada
Reviewed 3 weeks ago

We stayed here on January 16, 2017 for two nights. We got a pretty good price booking through TripAdvisor and the hotel is nice, albeit a little dated. The service is also good and staff are friendly. The one problem we have with the hotel is its location being a little far from the city. It takes almost half and...

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Thank Andrew C
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Andrew, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan M. López Sercotel Gran Hotel Luna de Granada Manager

Vieil-Hesdin, France
Reviewed 3 weeks ago

What a wonderful experience from the moment of stepping into the hotel to leaving. The staff were exceptional, especially the concierge who was more than helpful in helping to overcome a computer malfunction. The breakfast was extremely good as well as the service from the bar. All one can say is "thank you and well done"

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Helpful?
Thank randghutch3250
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear customer, thank you for your kind report. For us it´s important your opinion. We await to see you in the future. Juan M. López Sercotel Gran Hotel Luna de Granada Manager

Miami Beach, Florida
Reviewed 3 weeks ago

Very comfy beds, staff very polite and very good location. Furthermore the hotel accepts pets and we were travelling with our German Shepard - so was just perfect. Only remark to the indoor pool temperature of 26º - which is too cold to the winter time - reason why we haven't use it.

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Thank Gigioliveira
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear customer, thank you for your kind report. We have a special "pet program" in order to satisfied people travelling with them. About indoor pool, tempetature is between 26º - 29ºC. We indicate in the sign, the minimum of this temperatura. We await to see you in the future. Juan M. López Sercotel Gran Hotel Luna de Granada

Little Silver, New Jersey
Reviewed 4 weeks ago

When we arrived you could tell the hotel was a bit outdated. However, the rooms seem to have been updated with hardwood floors (nice) but when I opened the curtains a huge amount of dust filled the room. The manager was more than willing to move us to another room which was basic, clean and no dust! I noticed construction...

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Thank MGM10_07
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear customer, thank you for your review, and sorry for the inconveniences. Really we tried to do the best with all our customers. We await you will visit us in the future, we would like to have an opportunity again. Juan M. López Sercotel Gran Hotel Luna de Granada Manager

Manchester
Reviewed 4 weeks ago

The hotel reception was welcoming, very helpful and spoke good English, whoever was on the desk. This shows they have been trained well. I'm glad we got discounted parking underneath the hotel, another plus point. Couldn't fault the room which was clean and modern. The view on the south side of the building site wasn't very good but that's progress...

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Thank merchy20
London, United Kingdom
Reviewed 12 January 2017

We stayed here over New Year and the hotel was very full. It was all very lively and jolly, full over families celebrating the holidays. As a result the hotel was very noisy but this didn't detract from us having very nice stay here. The staff are friendly and helpful. It is very good value. We had nice large room...

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Thank Sukie65
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear customer, thank you for your kind report. For us, and for another customers it´s very important. We await to see you in the future. Juan M. López Sercotel Gran Hotel Luna de Granada Manager

Las Vegas, Nevada
Reviewed 29 December 2016

The room and beds were decent and fairly modern. Breakfast was good. We also had a nice dinner buffet there with our tour group. They have a pool and workout room. Wifi was good.I'd definitely choose to stay there again.

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Thank Jason L
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Jason, thank you for your kind report, for us and for another customer your opinion it´s very important. We await to see you again. Juan M. López Sercotel Gran Hotel Luna de Granada Manager

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Sercotel Gran Hotel Luna de Granada

Address: Plaza Manuel Cano, 2 (Esquina Arabial), 18004 Granada, Spain (Formerly Gran Hotel Luna de Granada)
Region: Spain > Andalucia > Province of Granada > Granada > Camino de Ronda
Price Range: $98 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sercotel Gran Hotel Luna de Granada 4*
Number of rooms: 367
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Granada
#16 Family Hotel in Granada
#23 Romantic Hotel in Granada
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Gran Hotel Luna de Granada staff and other travellers.
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Questions? Get answers from Sercotel Gran Hotel Luna de Granada staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for bedroom with balcony”
 of 5 bubbles tric0mi, 30 Aug 2016 | Read review
“Avoid a room near the lift!”
 of 5 bubbles neilj835, 22 Aug 2016 | Read review
“Don't book family room have two separate rooms so you get good beds. You won't if you get family room you'll end up with sofa bed.”
 of 5 bubbles darwin2014, 10 Aug 2016 | Read review
“rooms away from the elevators are quieter.”
 of 5 bubbles norisc29, 4 Aug 2016 | Read review
“Away from the city streets, high floor.”
 of 5 bubbles mgizmo, 3 Aug 2016 | Read review
5 of 5