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Sercotel Gran Hotel Luna de Granada

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#18 of 125 Hotels in Granada
Certificate of Excellence
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1 room 2 adults 0 children
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Sercotel Gran Hotel Luna de Granada
Sercotel Gran Hotel Luna de Granada
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1,138 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Singapore, Singapore
Reviewed 17 December 2016 via mobile

I had rather weird/unexpected experiences with 2 other hotels in Spain before staying here so that may have played a part in boosting my impression of this hotel which is I think supposed to be 4 stars. Staff are all nice and friendly. Hotel room is nice and clean. Bathroom has a tub and a picture of a bathroom in...

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Helpful?
1Thank TaqiahY
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Customer, we appreciate that you have chosen us for your stay in Granada and It has been satisfactory. Your opinion is very valuable to us and we appreciate you take a few minutes to complete a short survey about your experience at our hotel and help us improve. We hope to welcome you back to our hotel. Juan M....

Reviewed 5 December 2016

Our room was spacious and beautifully decorated. The balcony view was amazing, especially at night! I have to mention the blackout curtains, which meant excellent nights of sleep. Breakfast was very good - fresh omelettes, crepes, croissants, juices, yoghurts etc. We were lucky to have an empty pool more than once, this was superbly relaxing! Also, the hotel is near...

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1Thank hijaabella
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear customer, thank you for your kind opinon. Our breakfast is very apreciated for many clients. We are happy with your reviews. We await to see you in the future. Juan M. López Sercotel Gran Hotel Lun de Granada

Atlanta, Georgia
Reviewed 27 November 2016

I don’t expect to spend a lot of time in my hotel room. I want a place that has a good bed, is clean, reasonably priced and in a good location to that city’s major attractions. This hotel took good care of those needs. Although they have a good restaurant in the hotel, I ate breakfast there every day, they...

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1Thank michael p
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Michael, thank your for your kind review. We really need opinon as yours. We await to see you again. J. López Sercotel Gran Hotel Luna de Granada Manager

Reviewed 27 November 2016 via mobile

I've been there for three nights, and the hotel is quite nice. The rooms are spacious, the beds are big, and the bathroom is quite good and complete, with a hairdryer. There is also a spa, but I've not been there. The staff are helpful and efficient, and the room service is more than correct. The only drawback is it...

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Thank rpicos
Kinross
Reviewed 19 November 2016

Good, comfortable hotel within walking distance of the city centre and with (expensive) parking next door. Breakfast was excellent with a first rate choice of food and a chef on hand to produce omelettes/crepes to order. We found the hotel a bit dark however and its modernistic design may not be to everyone's taste. Wifi was very slow and the...

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Thank MikeKinross
Sydney, Australia
Reviewed 19 November 2016

We only spent one night here as part of a Trafalgar tour, but it was a very nice, clean, well decorated Hotel with a modern bathroom and comfortable bed. Buffet dinner was very nice. Would recommend a stay here.

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Thank Dianne M
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Dianne, thank you for your opinion. For us it´s very important groups´ customers recommend our hotel. We really offer the same service to every clients. We await to see you in the future. J. López Sercotel Gran Hotel Luna de Granada Manager

Mumbai (Bombay), India
Reviewed 11 November 2016

It is nice hotel with modern rooms and facilities. Right across is a huge departmental store of El Corte Ingles. The hotel is well connected with transport facilities. It is near the highway and a bit away from the city attractions. The dinner spread was very ordinary with the vegetarians having a tough time.

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Helpful?
Thank kc j
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear guest, thank your for your opinion. About dinner, we have show cooking and we offer in it differents vegetables and in the cold buffet we have many crudities. We´ll tried to do the best in the future for vegetarian people, offering more variety. J. López Sercotel Gran Hotel Luna de Granada Manager

Banbridge, United Kingdom
Reviewed 5 November 2016 via mobile

We chose this hotel mainly on the basis of the indoor pool, which was nice although fairly small and a bit cold! The hotel itself was lovely, however. About a 15- 20 minute walk into the centre and about 10 mins by bus or taxi from the central bus station. You can get a bus into the centre of town,...

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Thank Alexandra112
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Alexandra, thank your for your kind opinion. Really it´s important for us and for another customers. Sorry for the little inconveniences with the indoor pool. We must to change all water and was the reason of the cold water. We hadn´t enought time and we prefer to have openned and not closed. Regards and see you soon. J.López Sercotel...

Dallas, Texas
Reviewed 2 November 2016

The rooms were very nice, a bit modern and a touch small. The breakfast and dinner at the hotel were only so-so, pretty standard buffet. It's a busy hotel so service often seemed overwhelmed. It was fairly easy to get around and pick up any necessaries.

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Thank Kinsey W
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear Kinsey, thank you for your positive opinion and for your stay. Now it´s high season in Granada and we have a high occupancy, but we have a lot of staff in each department. We await to see you in the future. J. López Sercotel Gran Hotel Luna de Granada Manager

Atlanta, Georgia
Reviewed 2 November 2016

Across the street from El Corte Ingles but a good bit of walk to city center. Room was ok but nothing spectacular. It was a hot day when we checked in but we couldn't control room aircon. Buffet breakfast offered a variety of hot and cold food. Dinner buffet was average.

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Thank Rolia2015Oct
Dirección S, Gerente at Sercotel Gran Hotel Luna de Granada, responded to this review

Dear customer, thank you for your stay and for your opinion. We´d could help you with air conditioning if you´d called us. We are working 24 hours a day for our guests. J.López Dirección Sercotel Gran Hotel Luna de Granada

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Sercotel Gran Hotel Luna de Granada

Address: Plaza Manuel Cano, 2 (Esquina Arabial), 18004 Granada, Spain (Formerly Gran Hotel Luna de Granada)
Region: Spain > Andalucia > Province of Granada > Granada > Camino de Ronda
Price Range: $98 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sercotel Gran Hotel Luna de Granada 4*
Number of rooms: 367
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Granada
#16 Family Hotel in Granada
#23 Romantic Hotel in Granada
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Gran Hotel Luna de Granada staff and other travellers.
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Questions? Get answers from Sercotel Gran Hotel Luna de Granada staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for bedroom with balcony”
 of 5 bubbles tric0mi, 30 Aug 2016 | Read review
“Avoid a room near the lift!”
 of 5 bubbles neilj835, 22 Aug 2016 | Read review
“Don't book family room have two separate rooms so you get good beds. You won't if you get family room you'll end up with sofa bed.”
 of 5 bubbles darwin2014, 10 Aug 2016 | Read review
“rooms away from the elevators are quieter.”
 of 5 bubbles norisc29, 4 Aug 2016 | Read review
“Away from the city streets, high floor.”
 of 5 bubbles mgizmo, 3 Aug 2016 | Read review
5 of 5