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Silken Al-Andalus Palace Hotel

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3,081 Reviews from our TripAdvisor Community

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Showing 880: English reviews
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Horsham, United Kingdom
Reviewed yesterday NEW

Hotel is good, rooms needs up dating, but very clean. Could do with tea and coffee facilities in room, we brought our own. Breakfast very good, lots of selection. Buffet dinner not good. Food was very uninspiring and not very hot. Only eat dinner once in hotel. Good tapas in city centre. Would use again. Staff friendly.

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Helpful?
Thank Jencomwal
Oxford, United Kingdom
Reviewed 4 days ago NEW

I stayed at this hotel for a business event and found this hotel to be very comfortable and ideal for my needs. It is a about 5-10 minues taxi ride from the city centre so if you want to be right in the middle of Seville it is not ideal if your trip is just for sightseeing. I would recommend...

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Helpful?
Thank David A
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, Thank you very much for choosing us as your Hotel in Seville during your recent visit and for sharing your excellent opinion and recommendations. We feel highly proud to know that you enjoyed an unique experience and you travelled back home with nice memories of your time in our Hotel. We hope you come back in your next...

Barcelona, Spain
Reviewed 6 days ago NEWvia mobile

We liked the large room size, room lighting, bath and warm welcome at reception. Breakfast was ok, just like any large hotel; cafeteria service was patchy and lighting in need of a dim down. Beds...we haven't slept on a spring mattress for a while, and now days with amazing mattresses on the market, it was a surprise and a letdown...

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Helpful?
Thank MarianaMyT
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, From the Silken Al-Andalus Palace Hotel, we appreciate your confidence in choosing us on your recent stay at Seville, and we are pride to know about such an excellent comment and suggestion you had shared to other travelers. I n reference of our Breakfast buffet, as our Gastronomy Department is aware that the best way to start the...

ohio
Reviewed 1 week ago

Went to see my son stationed there in Spain. Im from the United States and didn't speak the language. Their staff made everything really easy for us, they were so helpful. Rooms were clean and property was beautiful. I usually dont leave reviews but just wanted to take the time to say thank you for a great time.

Review collected in partnership with this hotel
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1Thank adampamc
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, Thank you very much for choosing us as your Hotel in Seville during your recent visit and for sharing your excellent opinion and recommendations. We feel highly proud to know that you enjoyed an unique experience and you travelled back home with nice memories of your time in our Hotel. We hope you come back in your next...

Reviewed 1 week ago via mobile

Is a four star and you Pay two.Near ferry and dice minutes for arqueológicas área.Is a New hotel whit allí extras.Mohamed make The better tours for good prices.The rooms whit wc and duch is extremly clean an beautiful...all in this Hotel is superior

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Helpful?
1Thank Miguel S
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, Thank you very much for choosing us as your Hotel in Seville during your recent visit and for sharing your excellent opinion and recommendations. We feel highly proud to know that you enjoyed an unique experience and you travelled back home with nice memories of your time in our Hotel. We hope you come back in your next...

Reviewed 2 weeks ago

Good place to stay thoug a little far from the center of the city, but bus available quite near with good service. Friendly staff, rooms clean, beds a little unconfortable. Overall is a place to stay in Sevilla

Review collected in partnership with this hotel
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1Thank oschwint
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, Thank you for choosing us on your recent stay at Seville and for spending a few minutes sharing your opinion and recommendations to other travelers. We are pleased to know that you have stand out our excellent service, as we work day by day in order to offer the maximum satisfaction to our customers to achieve a unique...

Reviewed 2 weeks ago

Great hotel to stay if you wish to visit the highlights of Seville. The hotel itself has great, quiet rooms with super beds and pillows, a splendid rich breakfast and friendly staff; taxis are lined up to take you anywhere and buses to the main areas in the city center are just 200 meters away, and take only 10 to...

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Helpful?
Thank Bas C
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, In the name of the whole staff of Silken Al-Andalus Palace Hotel, we thank you for the excellent opinion you shared about us. We are pleased to know, for your score, that we could beat your expectations and that you felt well attended, enjoyed our wide and comfortable areas, delicious breakfast buffet, our relaxing pool and above all,...

Novi Sad, Serbia
Reviewed 3 weeks ago

Large, extremly clean hotel Plenty of free street parking places Easy to find One hour walk from Giralda Excellent buffet breakfast Very polite reception staff Prompt check in even faster check out Room very clean, old styled but well kept Immaculate bathroom No noise from outside Every recommend Value for money. For under 60E/Nigth Excellent room with buffet breakfast in...

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Thank adventurerace
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, From the Hotel Silken Al-Andalus Palace we thank you for sharing your opinion after your stay. We are pleased to know that you have felt satisfied in general terms and we thank you for your kind words about the professionalism of our staff, especially the Reception Department, we will share your comment as we are sure they will...

Cheonan, South Korea
Reviewed 3 weeks ago via mobile

I lost my bag during the breakfast buffet. I want to see CCTV but they repetitively said maybe my bag would be in the room or it does not carry important things(actually I lost camera, 2 barcelona authentic uniforms of last season, football match ticket, and flight tickets). I feel that they just wanted me to get out about that...

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Helpful?
Thank chea8241
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, First of all we want to thank you for choosing us as your Hotel in Seville during your last stay, and for dedicating a few minutes of your precious time to share your opinion. We are deeply sorry for the inconveniences you suffered in our Hotel, all of them beyond our control. After that, our team tried to...

Niel, Belgium
Reviewed 3 weeks ago

If your plan to see a game of Betis the best hotel you can stay. The closest to estadio Benito Villamarin you can get. Friendly staff and clean hotel with a good breakfast buffet. I would stay here again.

Review collected in partnership with this hotel
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Thank bobv813
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, We hope you had a happy way back home after your trip to Seville and we thank you for sharing your opinion. We are glad to know that in a general terms, you stand out the cleanliness and also that your stay has been very pleasant. We hope to welcome you back on your next trip to this...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An oasis in the orange blossom capital This modern, light hotel, fully refurbished in 2005, emerges like an oasis in the orange blossom capital, amongst the gardens of the Heliopolis quarter and close to Parque de Maria Luisa and Plaza de Espana. With 623 rooms, the Silken Al-Andalus Palace hotel stands out for its spacious facilities, irradiating light and freshness, inviting the guests to enjoy its more than 15,000 m2 of gardened areas, have a relaxing dip in its exclusive pool, rest in its spacious rooms with free Internet connection or enjoy a glass of wine in its piano bar with live music. ... more   less 

Additional Information about Silken Al-Andalus Palace Hotel

Address: Avenida de La Palmera s/n. Esquina C/ Parana, 41012 Seville, Spain
Region: Spain > Andalucia > Province of Seville > Seville
Price Range: $67 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Al-Andalus Palace Hotel 4*
Number of rooms: 623
Reservation Options:
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Also Known As:
Silken Al Andalus Palace Hotel
Silken Al Andalus Palace Seville
Hotel Style:
#13 Best Value Hotel in Seville
#29 Business Hotel in Seville
#30 Luxury Hotel in Seville
#52 Romantic Hotel in Seville
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Questions & Answers

Here's what travellers have asked, with answers from Silken Al-Andalus Palace Hotel staff and other travellers.
64 questions
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Aalborg, Denmark
over a year ago
Buffalo, New York
7 months ago

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Questions? Get answers from Silken Al-Andalus Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be aware there are rooms adjacent to the inner atrium”
 of 5 bubbles basc333, 9 Feb 2017 | Read review
“The anonymous knob above the phone is the thermostat - you may need it!”
 of 5 bubbles Max988, 5 Dec 2016 | Read review
“You have to be standing up to have a view from the window in the comfort room with pool view. No view when sitting down.”
 of 5 bubbles bobo_1783, 20 Nov 2016 | Read review
“Dont know what to say..rooms ok but starting to show the wear..”
 of 5 bubbles Denzil1950, 17 Nov 2016 | Read review
“The rooms with a terrace are very comfortable with nice beds & very clean.”
 of 5 bubbles Gaily1, 22 Oct 2016 | Read review
5 of 5