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Silken Al-Andalus Palace Hotel

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2,942 Reviews from our TripAdvisor Community

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Showing 852: English reviews
Bristol, United Kingdom
Level Contributor
97 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 2 days ago NEW via mobile

I chose this hotel having got lost driving into Seville city centre on a previous visit. It does what it says on the tin, offers modern basic comfortable rooms at great value in an easy to find location. It's clean and efficient and the breakfast is good but it lacks any character. Just be aware that it's a 45 minute... More 

Helpful?
Thank karenwilson84
Lisbon, Portugal
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

Stayed here for 2 nights. The hotel is quite big and a bit outside the city which is not a bad thing, the city is easily accessible. the room was good and comfy. The only thing I didn't really like was the 14 euro a night parking charge, I just decided to park the car outside on the street which... More 

Helpful?
Thank Hamza S
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Costumer, Thank you for choosing us on your recent stay at Seville and for sharing your opinion. We are glad to know you gave such a positive note of your stay and our location, as it certainly you can get to the city center in a few minutes, thanks to the bus stop next to the hotel, while enjoying... More 

Devon
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW via mobile

We chose this hotel because of it's out of town location as we were driving from Malaga and did not want to get involved in Seville city traffic. This worked well and we used the nearby bus and taxi, both very cheap, to get into the centre. Having read some of the negative reviews we were pleasantly surprised with the... More 

Helpful?
Thank Magpie200
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear guest, In the name of the staff of Silken Al-Andalus Palace Hotel, we would like to thank you for your trust in choosing our hotel for your recent travel to Seville and for dedicating your precious time to share your experience. We feel proud to know your positive opinion about your stay, because we work hard day by day... More 

Level Contributor
7 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

I'm coming here now for the 4th or 5th time but everytime i'm impressed by the staff of this hotel. Then are friendly, helpfull and then make your stay very pleasant. Also the Hotel is clean, good breakfast and a great garden with swimmingpool. Thanks for all the service and hope to see you all soon again! Greetings from a... More 

Helpful?
Thank Andre011011
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear guest; Thank you very much! For your kind words and recommendation. In the name of the whole Staff of Silken Al-Andalus Palace Hotel. We´re full of pride to know that in all your past stays we got beyond your expectations and specially, because you brought back with you a beautiful memory and came back again. Our staff work hard... More 

Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 week ago via mobile

The ground floor of this spacious hotel is taken up by restaurant bar cafe reception huge sitting areas a feeling of opulence space comfort and leisure given by the incredible open spaces Many elevators whisk you up to your floor seen and open in an atrium that has hanging baskets ascending five floors with huge displays AND YET All this... More 

Helpful?
Thank Bootrav
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Traducción: Dear guest; In the first place we would like to thank you for choosing our hotel for your stay in Seville and also for taking a few minutes of your time to share your opinion. We are pleased to know that you enjoyed our facilities and our gastronomy and that you have a beautiful memory of our staff, who... More 

Germany
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

My husband and I stayed 3 nights at this hotel and it was nothing special. About the Hotel. We stayed in the comfort room with a view. For the price we paid, we weren't expecting a 4 star quality room to begin with but I was expecting 4 star quality service and food for sure. Altogether it is a strictly... More 

Helpful?
Thank bobo_1783
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest; We thank you for choosing our Hotel for your stay in Seville and for dedicating some minutes of your precious time to share your opinion. We are very sorry for not beating your expectations and will transmit your comments to our team to analyze it and try to improve as much as possible. For us is very important... More 

Cantoria, Spain
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

What a disappointment, (expensive) huge Hotel with vast amounts of empty places..safe did not work only to be told when checking out you have to pay extra to use the safe in the room..advert said safe in room but did not mention optional...baffling..reported broken and not working fridge on first, second and third day and not repaired...biggest disappointment and very... More 

Helpful?
Thank Denzil1950
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, First of all, we want to thank you for choosing us at Seville and for sharing your opinion. We sincerely regret not having fulfill your expectations and we are sorry to hear that you have had so many inconveniences and that your stay was not as positive as we wish. We thank you for giving us the opportunity... More 

Amsterdam, The Netherlands
Level Contributor
86 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

We spend a week in this hotel and it was perfect for our stay. The breakfast is great with very much choice. Personal behind the desk is young and not very experienced but they did their job OK. A course of English for them won't be wasted money... Don't expect creative or excellent service. They have bicycles for rent which... More 

Helpful?
Thank 944hans
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, We would like to thank you for choosing us as your hotel during your recent visit to Seville and for sharing your opinion. We are pleased to know that you make such a positive comment of your stay, and that our Buffet Breakfast has exceeded your expectations as it certainly has a wide choice of products made daily... More 

A TripAdvisor Member
Reviewed 3 weeks ago via mobile

This hotel has all the things you require, and a bus stop to the city centre really is around the corner (albeit a long corner!) The buffet breakfast really is worth it with something for meat lovers and vegetarians alike! The best thing about the hotel is a member of staff - Sylvia. She is absolutely amazing!!! We cannot give... More 

Helpful?
Thank A TripAdvisor Member
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, Thank you for choosing us during your recent trip to Seville and above all thanks for your excellent comments and recommendation to other travelers. We are proud to know that you have felt so comfortable and that we have exceeded your expectations as well as having such a nice memory of our partner Silvia, who helped you always... More 

Cork, Ireland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

Room was very comfortable, excellent air conditioning, large comfortable bed and very, very quiet for a city hotel - best night's sleep in a hotel ever. Downside is the add-ons. Everything extra costs money - parking, safe, iron (!). Rarely, if ever, charged for any of these in other hotels. There is an all-you-can-eat buffet which is really good value... More 

Helpful?
1 Thank KieranC772
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, First of all , we would like to thank you for choosing us at Seville after your recent stay and for sharing your opinion on your way back. We are pleased to know that you have appreciated the comfort of our rooms and beds, which are designed to offer maximum comfort and rest to our guests. We are... More 

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An oasis in the orange blossom capital This modern, light hotel, fully refurbished in 2005, emerges like an oasis in the orange blossom capital, amongst the gardens of the Heliopolis quarter and close to Parque de Maria Luisa and Plaza de Espana. With 623 rooms, the Silken Al-Andalus Palace hotel stands out for its spacious facilities, irradiating light and freshness, inviting the guests to enjoy its more than 15,000 m2 of gardened areas, have a relaxing dip in its exclusive pool, rest in its spacious rooms with free Internet connection or enjoy a glass of wine in its piano bar with live music. ... more   less 

Additional Information about Silken Al-Andalus Palace Hotel

Address: Avenida de La Palmera s/n. Esquina C/ Parana, 41012 Seville, Spain
Region: Spain > Andalucia > Province of Seville > Seville
Price Range: $65 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Al-Andalus Palace Hotel 4*
Number of rooms: 623
Reservation Options:
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Also Known As:
Silken Al Andalus Palace Hotel
Silken Al Andalus Palace Seville
Hotel Style:
#11 Best Value Hotel in Seville
#29 Business Hotel in Seville
#30 Luxury Hotel in Seville
#52 Romantic Hotel in Seville
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Questions & Answers

Here's what travellers have asked, with answers from Silken Al-Andalus Palace Hotel staff and other travellers.
63 questions
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Aalborg, Denmark
over a year ago
Buffalo, New York
4 months ago

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Questions? Get answers from Silken Al-Andalus Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You have to be standing up to have a view from the window in the comfort room with pool view. No view when sitting down.”
 of 5 bubbles bobo_1783, 20 Nov 2016 | Read review
“Dont know what to say..rooms ok but starting to show the wear..”
 of 5 bubbles Denzil1950, 17 Nov 2016 | Read review
“The rooms with a terrace are very comfortable with nice beds & very clean.”
 of 5 bubbles Gaily1, 22 Oct 2016 | Read review
“Rooms overlooking the garden in back are the quietest.”
 of 5 bubbles HStephen, 18 Oct 2016 | Read review
“Book a room with a terrace, you can use your room pass key to a comfy room overlooking the pool, with free coffee and pastries when you want. Sets you up for the day, fills a hole before dinner!”
 of 5 bubbles GloriaCadiz, 5 Oct 2016 | Read review
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