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Silken Al-Andalus Palace Hotel

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3,148 Reviews from our TripAdvisor Community

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Showing 894: English reviews
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Sarajevo, Bosnia and Herzegovina
Reviewed 2 days ago NEW

This hotel is located 10-min drive from the city center. The neighborhood is quite peaceful. The hotel is big and if you expect to feel some coziness than you should choose another place. I do not know if the hotel had a renovated part but the rooms our group got were rather old and need to be remodeled and refurnished....

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Helpful?
1Thank Samira S
Bournemouth
Reviewed 1 week ago

I had a 3 day break with my daughter the hotel was very pleasant and all the staff were friendly and helpful, the breakfast was very good plenty of choice the rooms are comfortable, although the beds a little hard, the hotel is a few miles out of town but the local bus stop is a 2 minute walk away...

Review collected in partnership with this hotel
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Helpful?
Thank Sally Anne L
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Costumer, Thanks for your nice words and recomendations to other travelers, but above all, for choosing us on your stay at this beautiful city, Seville. We are proud to know that we have fulfill your expectations and that we have given you a beautiful memory of your stay. We will share your opinion to our Gastronomy Department , as...

Dublin, Ireland
Reviewed 1 week ago

This hotel is such good value - also very clean and a great selection for breakfast - it is about 45 min walk to very centre of city but after 20 minutes you can enter the southern end of a lovely park and amble through( Park de Maria Luisa) which is so very nice and lots to see and do...

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Helpful?
2Thank marymary H
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear guest, In the name of the staff of Silken Al-Andalus Palace Hotel, we would like to thank you for your trust in choosing our hotel for your recent travel to Seville and for dedicating your precious time to share your experience. We feel proud to know your positive opinion about your stay, because we work hard day by day...

Reviewed 1 week ago via mobile

This is a great hotel, bus stop for the bus to center of town 5 minutes walk and only costs €1.40. Our room wasn't quite ready so we were settled in the lounge with refreshments. The decor is a little tired, but it was very clean.

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Helpful?
Thank Joanne K
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, From the Hotel Silken Al-Andalus we thank you for choosing us on your recent visit to Seville and for spending your valuable time sharing your opinion. We are pleased to know that you make such a positive mention about our Silken Elite. We also thank you for your excellent opinion about our location, as it certainly has a...

Nederland, Colorado
Reviewed 2 weeks ago

It's à good and beautyful hotel. THE breakfast was very good. THE parking place was good. We are going back to THE hotel at december I Think. Sevilla is à beautyful place to be. We rent à car and we drive to all THE place in Sevilla. IT was beautiful. We have see à lot.

Review collected in partnership with this hotel
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Helpful?
Thank marinusj2017
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, Thank you for choosing on your recent stay at this beautiful city, Seville, but specially for sharing your experience. We are pleased to know about such a positive comment of our location, as it certainly has an easy and quick access to the city center if you are traveling by car or by bus, as the bus stop...

Reviewed 2 weeks ago

The thing which surprised me most was the breakfast buffet. There was everything I could possibly desire. Overall everything and especially the breakfast were very good value. I will stay there again next time I come to Seville.

Review collected in partnership with this hotel
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1Thank Lothar M
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, Thank you for choosing us on your stay at this beautiful city, Seville and for spending a few moments to sharing your experience. We are satisfied to know about such a positive comment of our Breakfast Buffet, as it has a wide and exquisite variety, so you can transmit it to other travelers so they can check it...

Toronto, Canada
Reviewed 2 weeks ago

Grand newish hotel, a bit out of town. Walk to down town in 30 minutes or take a bus. We got an amazing deal, the nominal rate is very high. Book if you get a deal. The room was hot as it was a warm day but they had not switched to AC

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Helpful?
1Thank Oakville89
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, Thank you for staying with us on your recent visit to Seville and for sharing your opinion to other travelers. We are pleased to know about such a positive comment, standing out the good and handy location, as it is a few minutes away from the city center and monuments without having to give up to the comfort...

Port washington, NY
Reviewed 3 weeks ago

We came here as part of a group, They knew we would be there by noon, and tried to have our rooms ready, but they weren't when we got there. We hung out in the lobby for a little bit while they finished. First, the rooms were incredibly warm. Apparently, they had the heat on in the rooms, and couldn't...

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Helpful?
2Thank Christirdh
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, Thank you for choosing us on your recent stay at Seville. We sincerely regret not having met your expectations during your stay. We will send your suggestions to our team to try to improve as much as possible and we want you to know that we are currently in the process of improving our services, we hope you...

Vilagarcia de Arousa, Spain
Reviewed 3 weeks ago

It is quite a big hotel, reasonably well located (very close to Betis FC stadium) and everything seemed to work decently. It took me a while to find the reception desk, I probably used the wrong entrance door though. The hotel has a big entrance lobby....in fact I would say it is too big. There was just a couple of...

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Helpful?
1Thank Julio C
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, We hope you had a happy way back home after your trip to Seville and we thank you for sharing your opinion. We are glad to know that in a general terms, you stand out the cleanliness and also that your stay has been pleasant. We hope to welcome you back on your next trip to this beautiful...

London, United Kingdom
Reviewed 3 weeks ago

This hotel was very nice. We had booked breakfast with our rooms. The staff were very friendly. Their breakfast was amazing. Their cafeteria staff were very friendly, you could take tea and coffee with you to your rooms at night. The hotel is 8 bus stops away from the city centre. Bus number 3 takes you to the city centre....

Review collected in partnership with this hotel
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Thank MLehri2017
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, From the Hotel Silken Al-Andalus Palace we thank you for sharing your opinion after your stay. We are pleased to know that you have felt satisfied in general terms and we thank you for your kind words about the professionalism of our staff, especially the Reception Department, we will share your comment as we are sure they will...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free Internet
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
An oasis in the orange blossom capital This modern, light hotel, fully refurbished in 2005, emerges like an oasis in the orange blossom capital, amongst the gardens of the Heliopolis quarter and close to Parque de Maria Luisa and Plaza de Espana. With 623 rooms, the Silken Al-Andalus Palace hotel stands out for its spacious facilities, irradiating light and freshness, inviting the guests to enjoy its more than 15,000 m2 of gardened areas, have a relaxing dip in its exclusive pool, rest in its spacious rooms with free Internet connection or enjoy a glass of wine in its piano bar with live music. ... more   less 

Additional Information about Silken Al-Andalus Palace Hotel

Address: Avenida de La Palmera s/n. Esquina C/ Parana, 41012 Seville, Spain
Region: Spain > Andalucia > Province of Seville > Seville
Price Range: $68 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Al-Andalus Palace Hotel 4*
Number of rooms: 623
Reservation Options:
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Also Known As:
Silken Al Andalus Palace Hotel
Silken Al Andalus Palace Seville
Hotel Style:
#29 Business Hotel in Seville
#29 Luxury Hotel in Seville
#52 Romantic Hotel in Seville
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Questions & Answers

Here's what travellers have asked, with answers from Silken Al-Andalus Palace Hotel staff and other travellers.
66 questions
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Aalborg, Denmark
over a year ago
Buffalo, New York
8 months ago

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Questions? Get answers from Silken Al-Andalus Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was given a room overlooking the garden....very quiet...I would recommend it, if you want to have a tranquil sleep.”
 of 5 bubbles 711julioc, 6 Mar 2017 | Read review
“Avoid if possible....there are better places for the same money where staff is friendly and helpful”
 of 5 bubbles robertwT9291KF, 5 Mar 2017 | Read review
“Be aware there are rooms adjacent to the inner atrium”
 of 5 bubbles basc333, 9 Feb 2017 | Read review
“The anonymous knob above the phone is the thermostat - you may need it!”
 of 5 bubbles Max988, 5 Dec 2016 | Read review
“You have to be standing up to have a view from the window in the comfort room with pool view. No view when sitting down.”
 of 5 bubbles bobo_1783, 20 Nov 2016 | Read review
5 of 5