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Silken Al-Andalus Palace Hotel

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3,254 Reviews from our TripAdvisor Community

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There are newer reviews for Silken Al-Andalus Palace Hotel
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Showing 911: English reviews
Reviewed 2 weeks ago via mobile

We've stayed here for a long weekend. This hotel is absolutely amazing, spacious and modern. Breakfast was included in our stay and it was very good. They even served champagne for breakfast. We would definitely book this hotel again and recommend it to others.

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Helpful?
2Thank Armin K
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Costumer We thank you for being our guest on your recent stay to Seville and we are full of pride to know you have felt comfortable and well treated, and for sharing your excellent comments and suggestions to other travelers. In behalf of all the Hotel team it was our pleasure to welcome you back and for making you...

Katy, Texas
Reviewed 2 weeks ago via mobile

Lobby was huge and impressive . Lots comfy couch to hang out. Very contemporary but needs up dating . Rooms are large enough for 3 adults . Breakfast budget spread has a lot of choices. Staff are professional and friendly.

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Helpful?
Thank 4Dolores
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Costumer, In behalf of Silken Al Andalus Palace Hotel team, we want to thank you for sharing such an excellent comment and recomedation to other travelers and for choosing us every time you visit Seville. We are full of pride to know we´ve been able to fulfill your expectations and that we made you feel like home, for us...

Roskilde, Denmark
Reviewed 2 weeks ago via mobile

We arrived 2 adults & 14 months old. After waiting 30 minutes for room to be ready, we were taken to wrong room! We ordered room with terrasse, after returning to reception and requesting correct room, we were asked to pay an additional fee for the move!! The correct room we were given was a mess (see pics) not what...

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Helpful?
2Thank Julie E
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, We appreciate that you have spent a few minutes sharing your opinion after your stay and we are sorry that you have not met your expectations in general terms. We will share your comment to our team to try to improve as much as possible. We hope you could give us the chance to show you our improvements...

Gießen
Reviewed 2 weeks ago

We stayed for some days. The breakfast was really great and the stay all in all was good, too. But I was disappointed of the gym. There was not much to do. But the sauna and the massage was good. I am also thankful to Isabel from the tourist information. She helped us a lot.

Review collected in partnership with this hotel
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Helpful?
1Thank Qasim S
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, Thank you for choosing us on your recent stay at Seville and for sharing your opinion. We are glad to know that you have enjoyed our excellent Breakfast, which stands out for the elaboration of handmade food, most of it, by our Gastronomy Department and offering a multitude of flavors to satisfy all of our guests preferences and...

Lisbon, Portugal
Reviewed 3 weeks ago

The triple room we stayed in needs an update (4137). As a family of 3 we were very disappointed by it. Carpets are unhealthy and unhygienic, the air conditioning is awful as the temperature should be adjusted independently by room and it is not and the fact that it is positioned just in front of the beds makes sleeping really...

Review collected in partnership with this hotel
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Helpful?
2Thank Donim
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Guest, From Silken Al-Andalus Palace Hotel, we thank you for choosing us as your Hotel in Seville and for spending a few minutes to share your excellent comments about our Breakfast Buffet. We will transmitting your opinion to our team, to improve as much as possible. We hope you give us the chance to show you that improvement in...

Budapest
Reviewed 3 weeks ago

We stayed at the hotel for 3 nights. In the summer the pool would be a wonderful addition, but currently it's not open, and also there are some renovations going on. The hotel is huge, catering to conferences and large groups. Breakfast is large with OK selection. The biggest disadvantage is the location, takes a good 15 minutes by bus,...

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Helpful?
1Thank Ani_Trips
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Customer, First of all, we want to thank you for choosing us on your stay at this beautiful city, Seville and for sharing your experience to other travelers. Due to your Hotel rating we are glad to know that overall you have enjoyed your stay. We hope to welcome you soon , so we can offer you the best...

Alford, United Kingdom
Reviewed 3 weeks ago

The hotel is 2 miles from the centre but there is a bus stop outside the hotel which is convenient. Bus costs less than 2 euros to the centre. Hotel furnishing is getting a bit dated but overall it is a very clean hotel and the staff make you feel very welcome. Could not fault it at all. It is...

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Helpful?
1Thank jimlindaewen
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear guest, First of all we would like to thank you for choosing our hotel for your stay in this beautiful city and for sharing your opinion with other travelers. We are pleased to know you have enjoyed the comfort of our rooms, as well as the extension and variety of our breakfast buffet. We really hope to welcome you...

Sarajevo, Bosnia and Herzegovina
Reviewed 4 weeks ago

This hotel is located 10-min drive from the city center. The neighborhood is quite peaceful. The hotel is big and if you expect to feel some coziness than you should choose another place. I do not know if the hotel had a renovated part but the rooms our group got were rather old and need to be remodeled and refurnished....

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Helpful?
2Thank Samira S
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Costumer, We appreciate for choosing us on your recent stay at this beautiful city, Seville and for spending your valuable time sharing your opinión to other travelers. We are sorry we didn´t fulfill your expectations. We will share your comment to all of our team to analize and to improve as possible. We appreciate that you give us a...

Bournemouth
Reviewed 21 March 2017

I had a 3 day break with my daughter the hotel was very pleasant and all the staff were friendly and helpful, the breakfast was very good plenty of choice the rooms are comfortable, although the beds a little hard, the hotel is a few miles out of town but the local bus stop is a 2 minute walk away...

Review collected in partnership with this hotel
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Helpful?
Thank Sally Anne L
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear Costumer, Thanks for your nice words and recomendations to other travelers, but above all, for choosing us on your stay at this beautiful city, Seville. We are proud to know that we have fulfill your expectations and that we have given you a beautiful memory of your stay. We will share your opinion to our Gastronomy Department , as...

Dublin, Ireland
Reviewed 17 March 2017

This hotel is such good value - also very clean and a great selection for breakfast - it is about 45 min walk to very centre of city but after 20 minutes you can enter the southern end of a lovely park and amble through( Park de Maria Luisa) which is so very nice and lots to see and do...

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Helpful?
3Thank marymary H
Mari Carmen R, Guest Relations Department at Silken Al-Andalus Palace Hotel, responded to this review

Dear guest, In the name of the staff of Silken Al-Andalus Palace Hotel, we would like to thank you for your trust in choosing our hotel for your recent travel to Seville and for dedicating your precious time to share your experience. We feel proud to know your positive opinion about your stay, because we work hard day by day...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Free Internet
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
An oasis in the orange blossom capital This modern, light hotel, fully refurbished in 2005, emerges like an oasis in the orange blossom capital, amongst the gardens of the Heliopolis quarter and close to Parque de Maria Luisa and Plaza de Espana. With 623 rooms, the Silken Al-Andalus Palace hotel stands out for its spacious facilities, irradiating light and freshness, inviting the guests to enjoy its more than 15,000 m2 of gardened areas, have a relaxing dip in its exclusive pool, rest in its spacious rooms with free Internet connection or enjoy a glass of wine in its piano bar with live music. ... more   less 

Additional Information about Silken Al-Andalus Palace Hotel

Address: Avenida de La Palmera s/n. Esquina C/ Parana, 41012 Seville, Spain
Region: Spain > Andalucia > Province of Seville > Seville
Price Range: $73 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Al-Andalus Palace Hotel 4*
Number of rooms: 623
Reservation Options:
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Also Known As:
Silken Al Andalus Palace Hotel
Silken Al Andalus Palace Seville
Hotel Style:
#29 Business Hotel in Seville
#29 Luxury Hotel in Seville
#52 Romantic Hotel in Seville
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Questions & Answers

Here's what travellers have asked, with answers from Silken Al-Andalus Palace Hotel staff and other travellers.
66 questions
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Aalborg, Denmark
over a year ago
Buffalo, New York
9 months ago

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Questions? Get answers from Silken Al-Andalus Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our garden side room with balcony was amazing !”
sarakI9321XQ, 18 Apr 2017 | Read review
“go for a room with a balcony”
jimlindaewen, 29 Mar 2017 | Read review
“I was given a room overlooking the garden....very quiet...I would recommend it, if you want to have a tranquil sleep.”
711julioc, 6 Mar 2017 | Read review
“Avoid if possible....there are better places for the same money where staff is friendly and helpful”
robertwT9291KF, 5 Mar 2017 | Read review
“Be aware there are rooms adjacent to the inner atrium”
basc333, 9 Feb 2017 | Read review
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