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Carlton Hotel

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#11 of 42 Hotels in Bilbao
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Carlton Hotel
Carlton Hotel
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868 Reviews from our TripAdvisor Community

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Showing 379: English reviews
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New York, United States
Reviewed 1 week ago

Traveling with 2 adults and stayed for 2 nights. Reserved a superior-double room. Requested a room with two beds, higher floor facing to the Plaza. We got what we wanted and the room even had a balcony. The hotel wasn't fully booked so we were lucky to have exactly what we wanted. The room was renovated room and noise from...

Thank KipperMisty
Rochester, United Kingdom
Reviewed 1 week ago

I stayed here on business. The staff are =very welcoming and helpful and the hotel is spotlessly clean. I had a room on the 5th floor and it was again spotlessly clean. The beds are two large singles pushed together and quite comfortable. The bathroom is separate and contained a bath/shower loo and bidet. Towels were clean and fresh. a...

Thank haydn_pugh
England, United Kingdom
Reviewed 2 weeks ago via mobile

Loved this hotel.. the room, the staff, the location, everything about the Carlton Hotel is good. We had a fantastic room overlooking the plaza out front, with a balcony, huge bed and a good sized bathroom. The staff were very helpful and friendly, nothing was too much trouble. They helped us park our car, helped with our luggage and were...

Thank Dan B
London, United Kingdom
Reviewed 3 weeks ago

Very service minded personell. Big room with giant double bed. Carpet with10 years wear and tear, which brought down the overall impression. Bathroom very clean with good accessories. Easy accessible garage facility. Excellent central location.

Thank Carlito597
Boulder, Colorado
Reviewed 3 weeks ago via mobile

Nice big "grand dame" of a hotel, nicely updated. It is quite literally in the center of things - a short walk to the Guggenheim, a short walk in another direction to the old town and on a pretty plaza where the airport bus picks up and drops off and (during our stay)was the launching point for raucous May Day...

Thank MayorO
Reviewed 15 April 2017 via mobile

Great central location with attentive staff. Rooms very good and clean. Just as others will have said..its not 5 star. Ask for dressing gowns. Having to Ask for tea and coffee in the room and 1 milk ..bit too tight. And limited toiletries in bathroom just take it from 5 star review

Thank ianian2014
Reviewed 2 April 2017 via mobile

For the tourist, you couldn't want anything more. Wonderfully situated in the centre of Bilbao, right by the bus stop for the airport, the City metro, a taxi rank and within easy walks of all that you need to see, you have the best location to suit all your travel needs. The staff are really helpful and the breakfast will...

1Thank Alec M
Pinecrest, Florida
Reviewed 30 March 2017 via mobile

This the Grand Dame of the hotels in Bilbao; walking in you get the feeling of history; the staff are A1; they look after every single detail so our stay would be memorable; been to this hotel in multiple visits to Bilbao; location is ideal; walking distance to all the city spots(including the Guggenheim museum). This hotel always make me...

Thank aevMD
Madrid, Spain
Reviewed 27 March 2017

We thought we had booked in old Bilbao's luxury hotel choice in the best sense of the expression. I reserved our rooms over the telephone. I never thought, simply because it has never happened to me, that you needed to request a parking spot if you wanted one. And, as it happens, the receptionist who took my reservation over the...

1Thank oaktable2015
New York City, New York
Reviewed 20 March 2017 via mobile

We recently spent 3 nights at the Carlton in Bilbao at the end of a beautiful Spain/Portugal trip. We chose it for location and the promise of a typical European 5 star experience. Several disappointments...minimal staff in lobby so only a front desk (no concierge) to help with daily plans or follow through with restaurant reservations; no robes unless requested;...

1Thank Nancy M

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04/06/2017 05/06/2017
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  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Founded in 1926, the Hotel Carlton is one of the landmark buildings and the most majestic hotel in Bilbao. Declared an Architectural, Artistic, Historical and Cultural Monument, over its history the building has witnessed important social and cultural events. ... more   less 

Additional Information about Carlton Hotel

Address: Plaza de Federico Moyua 2, 48009 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao
Price Range: $177 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Carlton Hotel 5*
Number of rooms: 141
Reservation Options:
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Also Known As:
Carlton Hotel Bilbao
Hotel Style:
#5 Family Hotel in Bilbao
#6 Business Hotel in Bilbao
#7 Romantic Hotel in Bilbao
#10 Luxury Hotel in Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room #512 was the higher floor, facing to the Plaza and had a balcony with a nice view.”
KipperMisty, 17 May 2017 | Read review
“mine on the 5th was superb”
haydn_pugh, 16 May 2017 | Read review
“View from room at the front of the hotel above the hotel entrance is lovely.”
busbybee33, 13 Feb 2017 | Read review
“Some rooms have balcony if you are a smoker...”
631hakant, 20 Dec 2016 | Read review
“Had a room on the 6th floor it was good.”
BennFamily, 24 Nov 2016 | Read review
5 of 5
US$129* /night
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Prices are for 1 room, 2 adults
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