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Sercotel Coliseo

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#11 of 43 Hotels in Bilbao
Certificate of Excellence
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926 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Las Palmas de Gran Canaria, Spain
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

We booked for four nights as we were visiting the city itself, as well driving out to some of the coastal villages and attractions. Upon arrival we were offered an upgrade to a junior suite (which we wished we’d booked originally, but were unable to change until our arrival). It was a good decision as we had plenty of room... More 

Helpful?
Thank EM B
Sercotel C, Director General at Sercotel Coliseo, responded to this review

Dear Guest: A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely: Alvaro Saiz. General Manager. More 

2 reviews
Reviewed 2 weeks ago via mobile

Nice position good sized rooms modern hotel and very clean. Offered an upgrade on arrival only €10 well worth it. Pity no restaurant and as in every where in Spain the room service like the restaurants commence at 8:00pm so if you are hungry you eat later and suffer that you are not Spanish. Having said that this aspect of... More 

Helpful?
Thank Chris B
Sercotel C, Director General at Sercotel Coliseo, responded to this review

Dear Chris: Our customers are our best reference for improvement and that is why your comments are very important to us. I am sorry much that the schedules of dinner in Spain are not of his pleasure, nevertheless for next time that quier to come, it does not hesitate to consult our Room Service's menu from 19.00 hour. Hoping to... More 

Level Contributor
5 reviews
Reviewed 3 weeks ago via mobile

We were offered an upgrade for €15 per night, which we decided to accept. The room and shower were spacious, coupled with a large bed,we felt that this was money well spent. The staff were very helpful, a very enjoyable stay. Thank you.

Helpful?
Thank Michael P
Sercotel C, Director General at Sercotel Coliseo, responded to this review

Dear Michael: We are glad to transmit your feedback to the rest of the staff, because for all of us, client satisfaction is our main goal. Hoping to see you soon again in our hotel, I send you my warmest regards. Alvaro Saiz. General Manager. More 

Marlow, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

As others have said, the staff were friendly but you really want a bit more than that from a 4* hotel. The location is good and the city is fairly compact so it's easy to walk most places. Our room was as clean as you would expect but for the money you're paying you'd think the restaurant coffee machine would... More 

Helpful?
Thank Neil I
Sercotel C, Director General at Sercotel Coliseo, responded to this review

Dear Neil: Our customers are our best reference for improvement and that is why your comments are very important to us. I am sorry for the Pillows Menu has not been of his taste if it is to what it refers, because we have 4 varieties besides the new bed line that take all the rooms with two pillows of... More 

Laredo
1 review
Reviewed 4 weeks ago via mobile

In the best place of the City centre, Moyua Square. Well connected with bus, underground, taxi,... Great bedroom and excellent services. Friendly workers, specially at the reception. We will be back soon.

Helpful?
Thank LaredoCiudades
Sercotel C, Director General at Sercotel Coliseo, responded to this review

Dear guest: A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely: Alvaro Saiz. General Manager. More 

Miami Springs, Florida
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 26 October 2016

The room was big and clean. However, the room was facing the street on the second floor, so there was a lot of noise overnight from the people that stand to smoke on the street, right outside the lower floor casino.

Helpful?
Thank lcuervo
Sercotel C, Director General at Sercotel Coliseo, responded to this review

Dear guest: Our customers are our best reference for improvement and that is why your comments are very important to us. We are sorry that there were people in the street smoking and speaking during his stay, something that is foreign to Sercotel Coliseo. Likewise we feel very much this punctual event since one of our strong and better valued... More 

Napa, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 October 2016 via mobile

I didn't give this property a 5 star review only due to misinformation initially provided that they had a free airport shuttle (there is no shuttle). Aside from that, this has been a wonderful 2 night stay. The rooms are large & very clean, staff are friendly and multi-lingual, breakfast buffet had a good variety and the property is centrally... More 

Helpful?
Thank nps100
Sercotel C, Director General at Sercotel Coliseo, responded to this review

Dear Sir/Ms Our customers are our best reference for improvement and that is why your comments are very important to us. We are glad to transmit your feedback to the rest of the staff, because for all of us, client satisfaction is our main goal. Obviously we are not a Five star hotel, we are referenced as 4 star in... More 

Manchester, England
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 October 2016

Just returned after a 4 night stay in Bilbao and we enjoyed this hotel as a good base for exploring Bilbao and surrounding area. It is a very clean and modern looking hotel. The rooms were nice and roomy with a very comfy kingsize bed. Although next door to the 24hr Grand Casino we heard no noise whatsoever with the... More 

Helpful?
Thank DIBSTER
Sercotel C, Director General at Sercotel Coliseo, responded to this review

Dear Sir/Ms Our customers are our best reference for improvement and that is why your comments are very important to us. We are glad to transmit your feedback to the rest of the staff, because for all of us, client satisfaction is our main goal. I would explain you also we have coffee machine and kettle in superior rooms and... More 

Level Contributor
3 reviews
Reviewed 20 September 2016

The hotel is located in the city center, close to major touristic spots (5-15 mins walk), shops and restaurants/ The rooms are clean and quiet, though a little bit dim. Stayed for 1 night in September'16

Helpful?
Thank Stoukolov P
Sercotel C, Director General at Sercotel Coliseo, responded to this review

Dear Sir / Madam : A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely: A.S.Director . More 

Scotland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2016

Spacious rooms, immaculately clean, quiet despite being in centre of busy city. Very handy for the metro stop at Abando (2 min walk) and just a slow 10 min walk from the airport bus drop off at Moyua (and Moyua metro stop). Breakfast is available in the hotel, although we never indulged. There are numerous great bars/cafes in the vicinity... More 

Helpful?
Thank Lyn F
Sercotel C, Director General at Sercotel Coliseo, responded to this review

Dear Lyn: A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely: A.S.Director . More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Sercotel Coliseo

Address: Alameda De Urquijo 13, 48008 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao > Abando
Price Range: $116 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sercotel Coliseo 4*
Number of rooms: 97
Reservation Options:
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Hotel Style:
#6 Family Hotel in Bilbao
#8 Business Hotel in Bilbao
#8 Romantic Hotel in Bilbao
#10 Luxury Hotel in Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Coliseo staff and other travellers.
8 questions
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Questions? Get answers from Sercotel Coliseo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from lower floor rooms facing the street”
 of 5 bubbles lcuervo, 26 Oct 2016 | Read review
“The bus from Moyua Square to the airport runs every 20 minutes and costs only 1.45 euros per person, takes 20 minutes to the airport.”
 of 5 bubbles DIBSTER, 4 Oct 2016 | Read review
“Stay in the floors from 3rd upwards, as street can be noisy.”
 of 5 bubbles LALL777, 14 Sep 2016 | Read review
“I stayed on the fourth floor at the back of the building - I didn't hear anything all night”
 of 5 bubbles Tunna56, 2 Aug 2016 | Read review
“Was at the back of the building and there was no noise”
 of 5 bubbles JanTrav1, 23 Jul 2016 | Read review
5 of 5
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