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Sercotel Coliseo

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#12 of 43 Hotels in Bilbao
Certificate of Excellence
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1 room 2 adults 0 children
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Sercotel Coliseo
Sercotel Coliseo
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Showing 355: English reviews
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Zurich
Reviewed 5 days ago NEW

Great location. The hotel is in the center and we could walk to the main sites, shops and restaurants. Very modern and stylish hotel. Staff upon arrival was very helpful and friendly. We definitely recommend this hotel

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Helpful?
Thank ZurichScoob
Direccion D, Director General at Sercotel Coliseo, responded to this review

Dear Sir / Madam : A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely: Alvaro Saiz. General Manager.

Manchester, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 4 March 2017

OK, I'll qualify this by saying we upgraded our room on arrival. But the room we had was good, large, clean and modern. It was a little bit noisy from traffic and early morning revellers but still a good room. The breakfast buffet was good, but more limited than some I have stayed in recently but good quality with cooked...

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Helpful?
Thank Anonymous1703
About Hotel's Favourite Review
Direccion D, Director General at Sercotel Coliseo, responded to this review

Dear Sir / Madam : A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely: Alvaro Saiz. General Manager.

The Hague
Reviewed 2 weeks ago

Located within walking distance of the old town and Gugenheim. Good rates. Quiet, clean rooms and a friendly staff. Didn't use the breakfast facilities. I would really recommend this hotel for a weekend break.

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Thank FrankTheHague
Direccion D, Director General at Sercotel Coliseo, responded to this review

Dear Frank: A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely: Alvaro Saiz. General Manager.

Lisbon, Portugal
Reviewed 2 weeks ago

Good breakfast and good location both for a business or a family trip. I was disapointed to find out that it had been built on the location of the old Opera House but could not find ANY trace of the fact neither in the layout or the decoration. Maybe just a strage column on the side of the bed that...

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Helpful?
Thank josevm2016
Direccion D, Director General at Sercotel Coliseo, responded to this review

Dear Sir/Ms First of all , we would like to thank you for the time you took to fill in our satisfaction survey. Our customers are our best reference for improvement and that is why your comments are very important to us. We take note on his comments on the decoration related to the former theatre of the Opera. Hoping...

England
Reviewed 3 weeks ago

I would highly recommend this hotel. The rooms and public areas are exceptionally clean and well-appointed. The staff are very helpful and friendly. Good value breakfast with a choice of quality items

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Helpful?
Thank Twiglet70
Direccion D, Director General at Sercotel Coliseo, responded to this review

Dear Sir/Ms First of all , we would like to thank you for the time you took to fill in our satisfaction survey. Our customers are our best reference for improvement and that is why your comments are very important to us. We are glad to transmit your feedback to the rest of the staff, because for all of us,...

Hedgerley
Reviewed 4 weeks ago via mobile

Had one night in Bilbao before San Sebastián and wanted a central location and a comfy night. We were not let down with either, the hotel is 5 minutes from the old city and is central to some other restaurants and bars. The room itself was lovely and comfortable with great pillows and plenty of space. Very much recommend

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Helpful?
Thank maltesefalcon_9
Direccion D, Director General at Sercotel Coliseo, responded to this review

Dear Sir/Ms First of all , we would like to thank you for the time you took to fill in our satisfaction survey. Our customers are our best reference for improvement and that is why your comments are very important to us. We are glad to transmit your feedback to the rest of the staff, because for all of us,...

Hong Kong, China
Reviewed 18 March 2017

The hotel is just minutes walk from the city centre, as well as shopping, good restaurants and other tourist attractions. The room itself is modern and clean with impressive water pressure in the shower. The bed is comfortable, except the heating system seems to be unresponsive (though the window has made it up!). I would recommend this hotel for both...

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Helpful?
Thank RCRCHK
Direccion D, Director General at Sercotel Coliseo, responded to this review

Dear guest: Our customers are our best reference for improvement and that is why your comments are very important to us. We follow up your observations to the relevant departments immediately. Hoping that these problems do not prevent future visits to our hotel, receive my best regards Alvaro Saiz , General Manager.

Vaasa, Finland
Reviewed 15 March 2017

This hotel is close to everything! Small, fresh and modern. I took an upgrade for 10 euro per night, and the room was really nice, with a view of the opposite street. No noice, though. The service was friendly and fast. I can recommend this hotel.

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Helpful?
Thank dag007
Direccion D, Director General at Sercotel Coliseo, responded to this review

Dear guest: A pleasure to have had you among our customers. We hope that soon return visit in Bilbao, or in any of the hotels in the chain Sercotel Sincerely: Alvaro Saiz. General Manager.

Reviewed 10 March 2017

A pleasant quiet hotel with a nice,clean room and bathroom, however, the rooms are quiet warm (27 degC) while outside was 14 degC. To have a good room temperature I needed to fully open the windows and turn off the heating system. This meant sleeping with the window open, and in the night I woke up cold and closed the...

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Helpful?
Thank Wouter v
Direccion D, Director General at Sercotel Coliseo, responded to this review

Dear Wouter: Our customers are our best reference for improvement and that is why your comments are very important to us. Allow me to comment to him that the next time don,t hesitate contact with our reception to explain you about central heting sistem in the room. Hoping that these problems do not prevent future visits to our hotel, receive...

Reviewed 2 March 2017

The hotel is well located. The rooms are big, a bit cold in terms of decoration, the TV is super small, smaller than my computer screen. The hotel is noisy every morning at 8.30am I would heard the sound of the drilling and construction work going next to it, so I hardly had a good night sleep. Also the isolation...

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Helpful?
Thank DuarteAndrade
Direccion D, Director General at Sercotel Coliseo, responded to this review

Dear Mr/Ms Duarte Andrade: First of all , we would like to thank you for the time you took to fill in our satisfaction survey. Our customers are our best reference for improvement and that is why your comments are very important to us. We follow up your observations to the relevant departments immediately, Specially to the Great Casino Bilbao...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Sercotel Coliseo

Address: Alameda De Urquijo 13, 48008 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao > Abando
Price Range: $117 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sercotel Coliseo 4*
Number of rooms: 97
Reservation Options:
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Hotel Style:
#6 Family Hotel in Bilbao
#8 Romantic Hotel in Bilbao
#8 Business Hotel in Bilbao
#11 Luxury Hotel in Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Coliseo staff and other travellers.
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Questions? Get answers from Sercotel Coliseo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to change room if there is a column beside the bed in yours”
josevm2016, 8 Apr 2017 | Read review
“Go for a room facing the courtyard will give you a quiet sleep”
RCRCHK, 18 Mar 2017 | Read review
“Good value for the money”
dag007, 15 Mar 2017 | Read review
“Stay away from lower floor rooms facing the street”
lcuervo, 26 Oct 2016 | Read review
“The bus from Moyua Square to the airport runs every 20 minutes and costs only 1.45 euros per person, takes 20 minutes to the airport.”
DIBSTER, 4 Oct 2016 | Read review
5 of 5