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Silken Indautxu Hotel

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774 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Geneva, Switzerland
Reviewed yesterday NEW

Hotel is a bit old but clean. The bed is very comfortable. Our room is facing the courtyard and it is very quiet. The only complain was that the room was a bit sultry. The air conditioning did not work and we had to open the window.

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Helpful?
Thank julianang2016
Gjovik
Reviewed 5 days ago NEW

This was a business trip to Bilbao. A old industrial town that became a cultural modern city. This hotel is having a Pinxo bar, Bar and a restaurant. Good service and a good placing in the center of Bilbao. Short walking to Guggenheim and the old town. The rooms are clean and qiuet if you get a room out to...

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Thank Soppen
Reviewed 2 weeks ago via mobile

I stayed here for two night during a business trip and it was a quiet nice stay. Very pleasant rooms with great beds and a great service. Breakfast was really good and included. The hotel is very central with nice cafes and restaurants around.

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Helpful?
Thank Dennis S
yorkshire
Reviewed 4 weeks ago

Stayed two nights in November 2016. The striking thing fir me was how comfortable the bed was. Lovely clean hotel. Breakfast was not brilliant. Great location. Taxi rank outside. Very happy with this hotel

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Helpful?
Thank marysteven
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Guest, Our team is with no doubt very grateful with your opinion left. Thank you for your time Rest and clearness, both essentials for our business, hopefully there´s another time for us to please you, here at Silken Indautxu we keep on working. Best regards

Miami, Florida
Reviewed 27 October 2016

The hotel staff is minimal and we had a very rough time of moving luggage in our very early departure. While a luggage cart was available,there are many steps involved that the cart could not avoid. Our room was located towards a side street in front of a large dumpster. It was very noisy late at night even though it...

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Helpful?
Thank Sandra G
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Sandra, We apologize if we have not satisfied you as much as we´d liked, the area in spite of being central, use to be in calm, and actually we´re not considered an special noisy hotel. If there´s a next time, please do not doubt to ask for help at any time, not only with the luggage but with any...

Banbridge
Reviewed 26 October 2016

This hotel is in a great location, walking distance from Bus Station Terminus, Guggenheim Museum and The Old Town. Easy to walk to shops, bars and restaurants. Room was clean, quiet and everything you could need, except tea/coffee facilities. Breakfast was lovely and staff were very pleasant and helpful. Would definitely use this Hotel again.

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Helpful?
Thank AnnieCBanbridge
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Annie, Thank you for using Tripadvisor to know more about the stay of guest like you who makes us happy to continue with the pleasant work of making a trip to Bilbao unforgettable or at least as pleasant as we´d like, being a visitor and a guest of our house. Of course, a pleasure for us to welcome you...

Banbridge, United Kingdom
Reviewed 16 October 2016

This hotel is well situated with plenty of shops, bars and restaurants within easy walking distance. It is modern in décor with a restaurant, bar and cafeteria on the reception floor as well as a pleasant enclosed and covered outside garden area with tables where you can enjoy a drink. The rooms were adequate, not overly large or particularly well...

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1Thank cunestu
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Thank you for using Tripadvisor to know more about the stay of guest like you who makes us happy to continue with the pleasant work of making a trip to Bilbao unforgettable or at least as pleasant as we´d like, being a visitor and a guest of our house. Of course, a pleasure for us to welcome you at anytime,...

Norway
Reviewed 1 October 2016

The hotel is located in a nice quiet and safe part of the city. Only a few minutes walk to the Guggenheim museum. Further away from the old city area, but walking distance. The hotel is modern. Rooms are well furnished, decorated and clean. Bathrooms are clean. Good breakfast buffet. Staff is polite and helpful.

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Helpful?
Thank Dag W
HotelSilkenIndautxu, Director de Relaciones con Clientes at Silken Indautxu Hotel, responded to this review

Dear Dag, Thank you for your commet and opinion left, it´s a pleasure for us to have satisfied guest, staying among us. Confort , cleaness and of course staff are the three pillars of a good stay, We´ll keep working hard for the purpose of improve and maintenance the best of every service offers here at Silken Indautxu. Our best...

Adeje, Spain
Reviewed 16 September 2016 via mobile

With a group of friends 2 nights at this hotel. Rooms were very good , breakfast was ok. All staff very pleased to and helpful. Location was good. I was 6th floor and only 1 lift working bit of a pain . Other thing car parking impossible and quite expensive per night at hotel

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Helpful?
Thank GaryTauchoAdeje
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

Thank you for sharing your time and leave your opinion. we keep on working to improve our facilities and best service. Hope there a next time for us to have you as a guest of this house, Best regards

Reykjavik, Iceland
Reviewed 13 September 2016

Stayed in Bilbao for three nights. Surprisingly in this hotel the staff spoke English, to my surprise. Very good start. The room was on the 6th floor, quite nice and clean. The breakfast was very nice as was all the hotel. Beds quite comfortable and good size. Would gladly stay there again

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Helpful?
Thank MariaRichter
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this review

We thank you for your recommendation and glad to know that your stay has satisfaced you , reason that make us work even harder to offer the best service possible to our guest. See you again, our staff would be spetially glad to welcome you.

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Silken Indautxu Hotel

Address: Plaza Bombero Etxaniz S/N, 48010 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao > Abando , Indautxu
Price Range: $102 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silken Indautxu Hotel 4*
Number of rooms: 184
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Also Known As:
Hotel Silken Indautxu
Silken Indautxu Bilbao
Hotel Style:
#16 Luxury Hotel in Bilbao
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Questions & Answers

Here's what travellers have asked, with answers from Silken Indautxu Hotel staff and other travellers.
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Questions? Get answers from Silken Indautxu Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“102. This was my room adjacent to lifts but was quiet.”
 of 5 bubbles marysteven, 10 Nov 2016 | Read review
“Keep away from side street view”
 of 5 bubbles sandragK1186MO, 26 Oct 2016 | Read review
“Less noise on higher floors.”
 of 5 bubbles R694IFjuanm, 25 Aug 2016 | Read review
“5th floor rooms have balconies”
 of 5 bubbles mrsdutchburger, 10 Aug 2016 | Read review
“May want a room facing the street to enjoy the view”
 of 5 bubbles YoungMummy, 29 Jan 2016 | Read review
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