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Santa Clara Urban Hotel & Spa

Calle Sant Alonso 16, 07001 Palma de Mallorca, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (184)
Room & Suite (128)
Dining (17)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 02/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Santa Clara Urban Hotel & Spa
Updated 02/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#17 of 90 hotels in Palma de Mallorca
Guests fall in love with Palma, with our hotel, the charm of the old town and the beautiful views from our upper terrace. Come stay at Santa Clara Hotel to enjoy the proximity of the 10th century Arab baths, the Gothic Cathedral and the other host of attraction around the old town. Our hotel offers 4 star luxury rooms and suites with high ceilings, rustic stone walls and views to the surrounding sights of the old town. Relax in our urban spa featuring a Jacuzzi, sauna and steam bath or try one of the massage and beauty treatments.
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Property amenities
Free High Speed Internet (WiFi)
Hot bath
Bar / lounge
Bicycle rental
Bicycles available
Car hire
Facial treatments
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Full body massage
Head massage
Steam room
Rooftop terrace
Baggage storage
Non-smoking hotel
Sun terrace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
Languages Spoken
English, Spanish, German, Italian and 1 more
653Reviews13Q+A73Room tips
Traveller rating
  • 440
  • 161
  • 29
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  • 7
Time of year
Traveller type
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Popular mentions
Ana wrote a review Sep 2021
3 contributions
Everything was perfect - room, cleanliness, position 5 min by foot to cathedral & center. Breakfast was small but varied, rooftop terrace view amazing, and last but not least the staff very welcoming, friendly and helpful. Would stay here again for sure
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Date of stay: September 2021Trip type: Travelled as a couple
Mackenzie L wrote a review Sep 2021
Victoria, Canada49 contributions3 helpful votes
Can't say enough about how lovely our stay was here! The room was beautiful, the location ideal, and the staff went above and beyond to provide us with great recommendations and book us dinner reservations at their favorite places. I was sad to leave but can't wait to visit again.
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Date of stay: August 2021
Response from Lisa Olin, Atención al cliente/recepción at Santa Clara Urban Hotel & Spa
Responded 3 weeks ago
Dear 502mackenziel, We cant thank you enough for your amazing review, it is a true pleasure to hear that you enjoyed the situation here in the oldtown and that you liked your room. Your words regarding our staff are very much appreciated. We look forward to see you here again in a near future All my best regards
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Andra wrote a review Aug 2021
Lausanne, Switzerland1 contribution
The rooftop terrace was lovely and nice for a quiet drink before going out. The room was also very nice and spacious. Our room was on the ground floor, facing the street so we couldn’t open the curtains/window and it lacked any privacy from people walking by on the street. I would stay here again but ask for a different room. Can’t comment on the breakfast or spa facilities.
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Date of stay: August 2021Trip type: Travelled as a couple
Response from Lisa Olin, Atención al cliente/recepción at Santa Clara Urban Hotel & Spa
Responded 3 weeks ago
Dear C5495ISandyd, First of all we would like to thank you for choosing Hotel Santa Clara for your stay in Palma de Mallorca. We are glad to know that you enjoyed our roof top terrace and that you liked the size of the room . On the other hand I am sorry that you felt a lack of privacy in the room. In case you decide to give us a second chance it would be a pleasure to give you a room on our upper floors. We really hope to have the pleasure of welcoming you again in a close future. Kind regards
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Max J wrote a review Mar 2020
Birmingham, England, United Kingdom9 contributions2 helpful votes
situated in the old town of Palma hidden in a small side street - modern and decadent style adjacent to one of the convents. Staff very friendly and accommodating - nothing is too much trouble. Rooms are comfortable and adequately spacious. Continental breakfast available with omelettes on request. Roof top terrace is small but with spectacular views and bar service is available here.
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Date of stay: March 2020
Sleep Quality
Response from Tomeuescalas, Director General at Santa Clara Urban Hotel & Spa
Responded 22 Apr 2020
Thank you very much for your opinion. If you would like to come back, please do not hesitate to contact us directly via mail or phone 0034971729231 and wi will offer you the best price and conditions.
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74Michaela wrote a review Mar 2020
Durham, United Kingdom5 contributions1 helpful vote
We can’t thank the staff at SC enough who went above and beyond expectations during implementation of lockdown which occurred during our most recent visit to Palma, Fernando and Anna in particular looked after us. We had a planned return in April unfortunately this will not go ahead however once we are able we will not hesitate to return to this beautiful hotel, I would encourage anyone visiting Palma in the future to consider the hotel Thank you
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Date of stay: March 2020Trip type: Travelled as a couple
US$143 - US$311 (Based on Average Rates for a Standard Room)
santa clara urban hotel palma de mallorca, santa clara urban hotel and spa, hotel santa clara urban
SpainBalearic IslandsMajorcaPalma de Mallorca
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Frequently Asked Questions about Santa Clara Urban Hotel & Spa
Which popular attractions are close to Santa Clara Urban Hotel & Spa?
Nearby attractions include Catedral de Mallorca (0.4 km), Terrazas de la Catedral de Palma (0.4 km), and Basilica de Sant Francesc (0.2 km).
What are some of the property amenities at Santa Clara Urban Hotel & Spa?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Santa Clara Urban Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Santa Clara Urban Hotel & Spa?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
What are some restaurants close to Santa Clara Urban Hotel & Spa?
Conveniently located restaurants include Giovanni L. Gelato Deluxe, Wine & Food, and Sa Bodegueta.
Are there opportunities to exercise at Santa Clara Urban Hotel & Spa?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at Santa Clara Urban Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Santa Clara Urban Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, German, Italian, and Swedish.
Are there any historical sites close to Santa Clara Urban Hotel & Spa?
Many travellers enjoy visiting Sa Llotja (0.8 km), Palau de l'Almudaina (0.5 km), and Convento de Santa Clara (0.06 km).
Is Santa Clara Urban Hotel & Spa accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.