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Santa Clara Urban Hotel & Spa

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Traveller (141)
Room & Suite (167)
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Overview
  • Excellent69%
  • Very good24%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“roof terrace”(60 reviews)
“old town”(121 reviews)
“stone walls”(10 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Hotel
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (581)
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343 results
Traveller rating
221
80
22
14
6
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LanguageEnglish
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221
80
22
14
6
Show reviews that mention
All reviewsroof terraceold townstone wallsglass panelquiet streetjunior suiteperfect locationtapassmall hotellovely hotelrooms are largesteam roomchoose this hotellovely roombeautiful cityfew minutes walksea front
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1 - 5 of 343 reviews
Reviewed 3 days ago

Classes itself as a boutique hotel, in other words it's small. This can be appealing. The hotel is located in what was once a 13th century nunnery, more recently a noble's palace, in the Old Town near Santa Eulalia square. There is a lot of...More

Thank David T
Hotel's Favourite
Reviewed 8 October 2017

Great location as very central but in a quiet area. Very friendly and helpful staff, great roof terrace and spa and rooms very clean and spacious. Breakfasts nice and coffees fab! Only 15 minutes to the airport so really convenient, we will be back!

Review collected in partnership with this hotel
Thank tracyrowberry
Response from Lisa O, Front Office Manager at Santa Clara Urban Hotel & SpaResponded 2 December 2017

Dear Guests, Thank you very much for your feedback. We are happy that you enjoyed your stay at Santa Clara and that you would like to come back. Kind Regards,

Reviewed 4 days ago

Nothing actually wrong with this hotel, it just didn't make us go 'wow', which at the price, it should have!Not entirely sure why it has 4 *s. There is a bar, but not what you'd call a 'hotel bar' - it is a serving area...More

Review collected in partnership with this hotel
Thank mejb26
Reviewed 4 days ago

We had the perfect stay at this hotel. Lisa was so helpful and it was a very chic stylish hotel with a great roof terrace to have some pre dinner drinks on. Breakfast was lovely, room was amazing with a hot tub in it! 10...More

Review collected in partnership with this hotel
Thank clara1belle
Reviewed 1 week ago

Perfect location in a pittoresk street of the city center, friendly staff, nice and spacy clean room, beautiful rooftop terrace with stunning view on the cathedral, tasteful and various breakfast. The room was rather hot, but this is not unusual in the middle of the...More

Review collected in partnership with this hotel
Thank Ihpeeters
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$209 - US$462 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Palma de Mallorca
#13 Luxury Hotel in Palma de Mallorca
#15 Business Hotel in Palma de Mallorca
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$209 - US$462 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Palma de Mallorca
#13 Luxury Hotel in Palma de Mallorca
#15 Business Hotel in Palma de Mallorca
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (141)
Room & Suite (167)
Dining (28)
Pool & Beach (13)
Amenities (23)
Questions & Answers
Ask a question
fionalydon
20 January 2018|
AnswerShow all 4 answers
Response from Lisa O | Property representative |
Dear Fiona, Thank you for contacting us. Yes, the hotel has a lift to acces all the floors in the establishment. Kind regards Lisa Olin
0
Votes
Google Translation
IamFromNewYork
29 December 2017|
Answer
Response from Tomeuescalas | Property representative |
In the junior suites the bathrooms are a little bit bigger that in the doble rooms and double superiors, they all have a marble table with a sink, amenities, hairdryer, makeup mirror, and a large walk in shower. If you would... More
1
Vote
Google Translation
tawom1
25 December 2017|
Answer
Response from AdrianBooth67 | Reviewed this property |
When we visited, meals were not included. To be honest, there are so many great restaurants and bars around the hotel that we felt that it would be a shame to stay in the hotel and eat. There are restaurants literally 5... More
0
Votes
Room Tips
"rooms at the back are quieter"
Read review
"not 104 because of the bathroom light coming in at night"
Read review
"Room was perfect had a hot tub and was cleaned everyday, views where amazing and so peaceful"
Read review
"Great central location in old town, quiet."
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