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Santa Clara Urban Hotel & Spa

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Calle Sant Alonso 16, 07001 Palma de Mallorca, Majorca Spain
Lowest prices for your stay
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US$118
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Free cancellation until 09/12/22
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US$115
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Traveller (223)
Room & Suite (133)
Dining (21)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#19 of 96 hotels in Palma de Mallorca
Location
Cleanliness
Service
Value
Travellers' Choice
Guests fall in love with Palma, with our hotel, the charm of the old town and the beautiful views from our upper terrace. Come stay at Santa Clara Hotel to enjoy the proximity of the 10th century Arab baths, the Gothic Cathedral and the other host of attraction around the old town. Our hotel offers 4 star luxury rooms and suites with high ceilings, rustic stone walls and views to the surrounding sights of the old town. Relax in our urban spa featuring a Jacuzzi, sauna and steam bath or try one of the massage and beauty treatments.
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Property amenities
Free High Speed Internet (WiFi)
Hot bath
Sauna
Bar / lounge
Bicycle rental
Bicycles available
Car hire
Facial treatments
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Full body massage
Hammam
Head massage
Massage
Steam room
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Walk-in shower
Safe
Telephone
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Centrally Located
Languages Spoken
English, Spanish, Catalan, German and 2 more
685Reviews14Q+A79Room tips
Traveller rating
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John M wrote a review Nov 2022
11 contributions2 helpful votes
This small boutique hotel hidden away in the old town of Palma is amazing! If you are looking for a hotel that exudes character at every corner this is it! Roof top terrace overlooking the Cathedral is a must whilst sipping a drink from the bar. The Spa is free to use anytime. And as for the people who manage this hotel…they deserve a gold star for service and personality! Don’t miss it!!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ruth S wrote a review Sep 2022
1 contribution
We had the pleasure of staying at Santa Clara Hotel for 7 nights at the beginning of September for our Honeymoon. To say we looked after is an understatement! The staff are amazing. Helpful, accommodating, warm and friendly and nothing was too much trouble. The roof top is the most beautiful space with views that are breath-taking. The room was delightful, spacious, clean, cool and tastefully decorated. The location is ideal and in easy walking access to everything you could need to visit and enjoy. This has now become a destination we intend to visit once a year to relive some magical memories. Once again, I would like to thank the staff for their care and help.
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Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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GemmaRoseTravels wrote a review Sep 2022
Hong Kong, China22 contributions48 helpful votes
Lovely rooms and friendly reception staff. Location in the old town is very tricky for car access but great for walking to the cathedral (around 10 mins). The hotel had a lovely boutique feel and should have been great, but we felt a few things could have been better. Breakfast was ok, the made-to-order options were nice, breakfast staff weren’t particularly friendly. The cleaning staff were friendly, but the cleaning wasn’t great; cups were left unwashed etc. There is a really lovely Turkish bath and sauna in the basement, which is free to use - just need to book at reception so they can make sure it’s ready for you.
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jackie R wrote a review Sep 2022
Devon, United Kingdom1 contribution
This was my second visit to Santa Clara and this time I took my sister. I love the hotel. Good location. Very clean, tidy and modern but at the same time quirky with beautiful internal stone walls. Staff are welcoming and very helpful. Breakfast was brilliant too. All in all cannot fault the hotel and will definitely return. My sister loved it too.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Clélia B wrote a review Aug 2022
4 contributions
+1
We stayed here one night, at the end of august. The lobby is really nicely decorated and the people welcoming you are nice and friendly. Beware if you are coming by car though, as the hotel is situated in the center where apparently only locals are allowed to go by car and park. The room is spacious, nicely decorated and clean, with air conditioning. Our room was close to the staircase, which mean we did hear a bit of noise but nothing too loud, it was still okay and we still slept well. The spa is included in the price and quite nice, you have a shower, a jacuzzi, heating chairs, a sauna and a Turkish bath. The only thing is, we didn’t know how to make the jets from the jacuzzi last more than a minute, and for the shower, the way the water was flowing was weird and you had to wait a long time to shower in it. The breakfast was okay, we arrived at 10:15, and already they had run out of pain au chocolat. The eggs were way over cooked and I wish you had the option to cook them yourself. The highlight of this hotel, is definitely the rooftop, you don’t want to miss it. We had our diner there and it was just so fantastic. Otherall, it’s still a really good hotel, the price is decent for the quality. Thank you!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Marion M wrote a review Aug 2022
Melbourne, Australia11 contributions4 helpful votes
Santa Clara Urban Hotel and Spa was a wonderful hotel in a quiet residential cul de sac in the vibrant city of Palma. We were lucky enough to have an upgrade to a junior suite which was extremely spacious and comfortable. The breakfast buffet included made to order eggs, together with the usual offerings including fresh fruit and pastries. The staff were amazing. So friendly and helpful with restaurant reservations etc. I hope we get the chance to stay here again. The only downside for me is that there is no outdoor area for relaxation on the property.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Raluca wrote a review Aug 2022
1 contribution
Excellent location, close to the old town centre, very clean, and the room had a really special design. Breakfast was also very good. Good wi-fi, too. The only thing you need to be careful about is the car access which is restricted, the hotel being on a very narrow street. On request, they can arrange a parking place at 4-5 minutes walking distance, for an extra charge
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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persund wrote a review Aug 2022
Pattaya, Thailand16 contributions24 helpful votes
The hotel is gorgeous, the room was great, the scenery is nice and staff is friendly and helpful. We got some complamentary CAVA after check-in ... wonderful. We even got a good price on the stay. But we had two issues with the place. We could hear every word of our neighbours call at 4.20 am, before an early flight. We could even hear the person our neighbour was talking to very clearly. The sewers kept smelling from the shower after it was left alone for a few hours. I don't blame the hotel too much, it might be a temporary issue due to few guests in the hotel. But the smell was quite bad and lowers the grader for this stay. Once they fix this issue, it is a lovely hotel.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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DianeMarshall49 wrote a review Aug 2022
Birmingham, United Kingdom10 contributions1 helpful vote
We stayed here for 3 nights at the beginning of August. Lovely hotel with fantastic staff. We asked for fresh milk for our room as we are tea drinkers and they not only provided it but thoughtfully waited until we were back after a day out to send it up so it was super fresh! The staff also helped us out with directions for a pick up from a taxi - excellent service. The breakfasts were gorgeous and delicious with everything you could want from pastries to full cooked. Beautiful roof terrace too overlooking the old convent! Can’t recommend enough!
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Date of stay: August 2022
Value
Location
Service
Room Tip: We had a superior room very large and comfortable
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Louise Holden wrote a review Jul 2022
Leeds, United Kingdom53 contributions33 helpful votes
We booked this hotel for our 21st wedding anniversary, belatedly from our 20th last year due to Covid. I am so pleased we found this place it was phenomenal. The decor, the stone walls and the wooden beams make it so attractive and pretty. Perfect for the occasion.  It was spotlessly clean, air conditioned and the bedding and towels were also immaculately clean. It was spacious with plenty of seating. We didn’t use the spa, but it looked lovely.  When we arrived they had upgraded us to a junior suite because it was my birthday and our wedding anniversary. They also left as a miniature champagne. I think the check-in staff was probably slightly frustrated at my attempt at Spanish LOL but spoke perfect English and explained everything we needed to know. The hotel was in a fantastic central location in the old town. When we returned in the evening Trixie was at reception and as we told her it was our anniversary she got us two drinks and we sat in the bar on the roof. Very pretty. She was absolutely fantastic and a credit to the hotel. I would absolutely recommend this place to family and friends without hesitation it was amazing. Thank you Santa Clara.
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Date of stay: July 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$133 - US$208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
santa clara urban hotel palma de mallorca, santa clara urban hotel and spa, hotel santa clara urban
LOCATION
SpainBalearic IslandsMajorcaPalma de Mallorca
NUMBER OF ROOMS
20
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SANTA CLARA URBAN HOTEL & SPA: UPDATED 2022 Reviews, Price Comparison and 336 Photos (Palma de Mallorca, Spain) - Tripadvisor

Frequently Asked Questions about Santa Clara Urban Hotel & Spa
Which popular attractions are close to Santa Clara Urban Hotel & Spa?
Nearby attractions include Catedral de Mallorca (0.4 km), Terrazas de la Catedral de Palma (0.4 km), and Basilica de Sant Francesc (0.2 km).
What are some of the property amenities at Santa Clara Urban Hotel & Spa?
Some of the more popular amenities offered include free wifi, a lounge, and breakfast buffet.
Which room amenities are available at Santa Clara Urban Hotel & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Santa Clara Urban Hotel & Spa?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
What are some restaurants close to Santa Clara Urban Hotel & Spa?
Conveniently located restaurants include Giovanni L. Gelato Deluxe, Cuco Cocina, and Wine & Food.
Are there opportunities to exercise at Santa Clara Urban Hotel & Spa?
Yes, guests have access to a sauna during their stay.
Are any cleaning services offered at Santa Clara Urban Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Santa Clara Urban Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, German, Italian, Swedish, and Catalan.
Are there any historical sites close to Santa Clara Urban Hotel & Spa?
Many travellers enjoy visiting Sa Llotja (0.8 km), Palau de l'Almudaina (0.5 km), and Son Marroig (2.6 km).
Is Santa Clara Urban Hotel & Spa accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.