Summum Prime Boutique Hotel How did we feel before ? We were very excited from the info on the hotel web site about our first stay in old town Palma. When we wanted to know details about what was in our room, we contacted the hotel by phone and email and got very friendly and helpful responses. Similarly, when we wanted suggestions for restaurants and places to eat, this was also provided with lots of insight and they made the bookings for us. So, we were highly inspired by this. How we felt during our stay ? The building itself is an amazing renovation of a 16th century palace, which for us, had an amazing ambience throughout. Of course, this was backed up by the always professional, friendly, sincere, and knowledgable staff, who always checked whether we were okay and were pro active with ideas about places to visit, things going on, places to eat and made bookings on our behalf. We felt like we had good friends. Would we stay again ? Definitely! Summary So much more than a 5 star boutique hotel: amazing architecture, location, facilities, and service! For staying in Palma, we would not hesitate on booking again! We hope this review is of help.…
Just returned from an amazing 2 night stay. The service from the team was exceptional; from initial check in with welcome refreshments, bags arriving in the room before we did, recommendations and booking of restaurants, the team could not be more helpful and accommodating. Nothing was too much trouble. The hotel rooms had everything you could need and decorated lovely. The feel of the hotel is luxurious and lives up to it’s 5* rating. Please stay here. We would certainly love to return
I am long overdue for writing this review. We stayed in September, the hotel is perfectly located. All the staff are just wonderful and the hotel itself is a true gem, very classy, lovely breakfast and amazing rooms. I would highly recommend booking this hotel.
Great hotel in the centre of Palma near some great restaurants and shops, from check in to leaving all the staff were fantastic and nothing was to much trouble. Fantastic breakfast and again service was top notch. We can not wait to return.
Such an awesome hotel, right in the middle of the greatest restaurants and shopping area, rooms are top class as is all other facilities. Staff are very attentive and look after you as if you are family, special thanks to Rocio and Candela who made us so welcome. Will be paying Summum another visit. Top class 👍
A charming small hotel in central Palma with easy walking access to great restaurants and shops. The hotel has a discrete entrance that opens into a central courtyard - some of the nicest rooms open up to the courtyard. Great breakfast - no evening restaurant in the off season - rooms were good value, high quality and bright. One of the guests in our party had the room opposite facing the road and whilst similar comments on the hotel, they found their room a little noisy.
Perfectly situated supremely comfortable hotel, great breakfast. Lovely communal areas to relax, and enjoyed a massage and sauna as a bonus. What made it so enjoyable though, was the friendly efficiency of the staff who went out of their way to make sure we were comfortable (taxis called, advice given, paddle tennis courts booked). Would highly recommend.
We stayed for a long weekend at Summum and it was the perfect base for us. We were met at arrival by two lovely young ladies and registration was done whilst sitting and having a glass of cava. We chose a room with a terrace so we could start each day with a coffee on the terrace. The building itself is beautiful and it has been restored into what it is today. Breakfast was served in the restaurant and it was nice a quiet and with plenty of choice. The location is perfect for exploring Palma and everything is within easy walking distance. All the staff were very helpful and everything was done and delivered with a smile. We will certainly come back.
This is truly an excellent hotel -outstanding staff, brilliant location and a magnificent building, from the warm welcome through to the wave goodbye. Excellent breakfast and great tips on where to go, what to see , where to eat. Room spotlessly clean and very stylish. Cannot wait to return. Brian and Liz M.
Location is perfect in a quiet street but very central near many restaurants and bars, very elegant with lot's of character. Every single staff member very friendly and professional, highly recommend!