This is really a gem of a hotel - it's small and friendly but beautifully appointed in both the public areas and in the rooms. It is very well-located within easy walking distance to lots of shops and restaurants, as well as to the harbour, but tucked away on a quiet street. The most wonderful part of staying here is the staff who were uniformly friendly, warm and helpful. I have to give special mention to Deli who went above and beyond to help me just as her shift was ending, and then called in a little later to make sure the issue had been resolved. The hotel can be beautiful in appearance, but it's the people who make your stay memorable.
Outstanding small design hotel with wonderful staff. Very relaxed atmosphere despite being a 5 star urban hotel. We can only recommend it to those who appreciate the mixture of traditional and modern design and a personalised but relaxed high end atmosphere.
We booked a trip to Mallorca and chose the Hotel Gloria in Palma. It wasn’t our first choice hotel - the two others we were interested in were fully booked - but it turned out to be a perfect choice. The hotel staff really made our trip a memorable experience. They provided one of, if not the best, levels of hospitality I can remember. We arrived a little tired and received a five star welcome which left us wondering why more places don’t do this. The staff were brilliant in making us feel at home, always professional, yet warm. Deli helped us with a couple of issues we had, and Joachim went out of his way to tell us lots about Palma and the island. We tried Bar Es Cafeto on his suggestion and it was great! The Hotel Gloria bar and restaurant staff were brilliant too, unfortunately I don’t have their names. We have a young child and everyone put us at ease and were extremely accommodating - thank you! The hotel itself is a superb building, a handsome old town residence in Palma, which has been tastefully converted into a hotel. Someone has done an excellent job on the interior design, and the ambience was lovely. The hotel breakfast was faultless, with plenty of choices, and our room was a pleasure to spend time relaxing in. Another highlight was the spa which is highly recommended, and has a very nice pool. The hotel wasn’t our first choice as the price was slightly higher then the others we were thinking of, but the stay there was definitely worth it. It’s hard to think of anything that could be better. We had a perfect holiday and made some happy family memories, and would like to visit Mallorca again some time.…
Stayed for the weekend and wished we were staying longer. From the moment we arrived and we’re greeted with a welcome drink to the moment we left the staff could not have been better. The hotel feels secluded even though on minutes from great bars and restaurants. The rooms are large and comfortable and the spa is a real treat at a city centre hotel. Breakfast served to 11am did the job and would have no hesitation recommending this hotel. Will be my first choice to stay in Palma going forward.
PERFECTION! Manager Javier went above and beyond as did the entire staff during our lovely stay at Hotel Gloria de Sant Jaume. We have been to Palma at least 8 times in the last 20 years and this by far is the best hotel we have had the pleasure of staying. Everyone at the front desk was very helpful and so accommodating from the moment we arrived. Soli in the dining room was so friendly and helpful. After our first breakfast you knew to bring our cafe con leche and my orange juice without even asking. Breakfast was outstanding thank you chef. The day we left we had an early flight and you provided us with a breakfast picnic to take with us. Truly a sign of a 5 star hotel. The atmosphere through out felt comforting and serine. We have definitely found our go to hotel in Palma.
We spent a week in this excellent hotel at the end of September. It is a well situated and handsomely appointed small hotel in the centre of Palma. Our room was comfortable, well furnished and exceptionally clean. The daily service was very detailed, with fresh sheets each day and free bottled water regularly renewed. Breakfasts were wonderful, with a great choice of dishes, drinks, and pastries, served in an elegant dining room. But what made our stay so special was the knowledge, skills and attentiveness of the staff - especially the front desk staff. They made us feel so much at home, that it seemed as if we were staying with friends rather than at a commercial establishment. And the other staff that served us our breakfasts had a similar positive attitude to their work and us as customers. Everyone we met in the hotel, undedr the direction of the General Manager, seemed committed to providing the best experience possible to their guests. In summary, I very strongly recommend this hotel to anyone who wants to visit Palma. We hope to return, but even if we do not, it will remain a wonderful memory.…
Fabulous hotel - very central but just far enough away from the main streets, with a sort of ‘it’s good to get back’ feeling when you have been out exploring. Breakfast is great, certainly everything we wanted including a nice almond based oat and chai porridge. Top terrace is lovely but equally so is the spa, so plenty to wind down. The staff make it and nothing is too much trouble, the only issue you might have is getting a room as it’s only a small boutique style hotel, but that worked perfectly for us
A stunning renovation, oozing with soul, elegance and staff that really care about you having a good time. Great location in central Palma to enjoy everything the city offers but tucked away enough to provide some peace . A very short 1 night trip for us but beyond fab and would highly recommend.
Rooms very good everything you could want in them we had a problem with the electric's half way through the holiday but it was soon sorted by Deli the receptionist she is very good also the manager he saw us off as we left nice touch we will return
Fabulous 5 night stay in this boutique hotel that is in walking distance to the old town, but tucked away on a street with little traffic and little noise. Hotel is beautifully designed and has an intimate feel, as I believe there are only 14 rooms in it. We enjoyed a leisurely breakfast each morning before heading out to site see and enjoyed a drink at the bar each night before heading out to dinner. The rooms were well appointed and they delivered local pastries each night which was a nice treat after a long day. I would definitely stay here again next time I am in Palma.