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Gran Melia Victoria

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1,460 Reviews from our TripAdvisor Community

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Showing 1,094: English reviews
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London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Very pleasantly surprised. A big hotel. On the marina/harbour front. A Spanish 30 minute walk to the centre (or 15-20 minutes if you're used to a busier pace of life. Or €5-10 in a taxi. Our room was big, massive king size bed and we had a part view of the marina. But clean and good amenities. And throughout the...

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Helpful?
Thank Rob C
London, United Kingdom
Reviewed 4 days ago NEW

I had high hopes for this hotel because of the Melia name, I have nothing but good things to say about others. This one lacked some thorough thinking, example, breakfast ends before the gym opens in the morning, so I could not wake, workout and then eat, i had to eat and then workout, makes no sense. My room didn't...

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1Thank Allen5Nob
Harrogate, United Kingdom
Reviewed 4 days ago NEW

A well appointed Hotel with a fantastic view from our sea front room. The hotel has top class facilities and was great for a 4 night stay. The hotel was fairly quite which reflected the time of year. The bar manager Rosario looked after us very well. A nice walk into Palma or a 5 minute taxi ride. Fabulous bars...

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Helpful?
Thank Daveinthedales
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Daveinthedates, My name is Maria José Guerra and I am the RedGlove Service Manager. I would like to take this opportunity to thank you for taking the time to post in TripAdvisor such a positive review of your recent stay at the Gran Meliá Victoria. We are more than happy to learn that you were delighted with the fantastic...

Bristol, United Kingdom
Reviewed 6 days ago NEWvia mobile

Great location . Food and staff wonderful . You could always get a sunbed . You can't hear the road nearby . Great views from the terrace . Expensive but quality . Best hotel in Palma in my opinion . Walk to the marina opposite .

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Helpful?
Thank ianfS9094WS
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear ianfS9094WS, My name is Maria José and I am the RedGlove Service Manager. I would like to begin by thanking you for the time you have taken to share your superb experience with us, as well as for your preference in selecting Gran Meliá Victoria for your holiday. We are more than happy to be defined in your own...

Hampshire, United Kingdom
Reviewed 1 week ago

A lovely hotel with amazing views across the bay. The rooms are spacious with nice amenities including the clarins toiletries. Beds were very comfortable and deluxe rooms with side sea view have a nice balcony. The lobby area and all other areas were very well looked after and worthy of the 5star rating. The only negative was the indoor pool...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank O3241PZjacquelineb
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Jacquelineb, We would like to take this wonderful opportunity to thank you for taking the time to post on TripAdvisor the review of your recent stay at Gran Meliá Victoria. We are more than happy to learn that we could delight you with our large and comfortable beds and that you enjoyed your Deluxe Rooms. Our Lobby Area has...

Reviewed 1 week ago

I had to call the hotel three times to confirm my reservation, twice i left a message a no one called me back or answered the phone, I had very specific questions about sharing a room with our daughter and needed to speak with an actual person of booking over the phone. When we were at the hotel it was...

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Helpful?
Thank JackieMan76
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear JackieMan, Thank you so much for taking your precious time to share your review on TripAdvisor on your recent stay at the Gran Meliá Victoria! We are thrilled to hear that your experience at our property was enjoyable and that you spent a wonderful time with your family. We kindly apologize for the mentioned inconveniences occurred prior to your...

Newbury, England, United Kingdom
Reviewed 1 week ago

Great quality hotel, public area had just been re decorated to a great standard, stayed in Rm 534, on side of hotel with view to Cathedral, Great staff especially Javier on reception, Shame both pools were out of service, even though they said we could use the outside, very cold and could do with a clean Best place to enjoy...

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Thank Pipdavidson
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Pipdavidson, First of all, it is certainly enjoyable to receive such a wonderful feedback about your experience in Palma de Mallorca, having chosen Gran Meliá Victoria as your home. Thank you for taking the time to summarize your visit. We are happy to learn about your satisfaction regarding so many areas of our product and service. Undoubtedly, we will...

Reviewed 2 weeks ago

I reserved Gran Melia becasue I was taken aback by the stunning views from the harbor in the photos and was not disappointed when I arrived, but views by themselves are not enough for the very bad service, room with broken a/c and loud a/c, and the check in time is very late compared to other hotels and then very...

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1Thank CamilleGL
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear CamilleGl, First of all we would like to thank you for staying at the Gran Meliá Victoria and sharing you opinion with us afterwards. We are very sorry to learn that you had problems with our air conditioning and that the breakfast was not to your satisfaction. Let us inform you that our buffet offers a a great variety...

Middleton, United Kingdom
Reviewed 3 weeks ago via mobile

I award it 5 stars because it is a 5 star establishment and has all the necessary facilities that warrant that rating. However, it is overpriced, overhyped and ostentatious to the point of vulgarity! Having visited a couple of years ago, it was comfortable, but the service was a trifle condescending. Today, the visual aspect from the front looks tired...

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1Thank Eric H
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear Erich H, First of all, thank you for staying at the Gran Meliá Victoria and writing a review afterwards. We appreciate very much that you have shared your honest feedback with us regarding some aspects of your stay. We truly regret that we could not live up your expectations and we are sad to learn about the left impression...

Yorkshire, United Kingdom
Reviewed 7 February 2017 via mobile

I stayed here with 3 girlfriends & we all had a fantastic time. The staff were so friendly & really went out of their way to assist. I fell ill on my last night & the night staff sorted out a taxi to go & get some medication for me. The next morning the day staff were waiting to ask...

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Helpful?
Thank 1Star123
maria jose g, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this review

Dear 1Star123, Thank you for choosing Gran Meliá Victoria for your stay in Palma and share such a superb review with all the TripAdvisor Users. We are more than glad to learn that your expectations were exceeded and that your experience among us was excellent from the very first moment. It was a pleasure for us to take care of...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Ikatza Restaurant
Ikatza Restaurant
Cuisines: International, Mediterranean, Spanish, Grill, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Gran Meliá Victoria is a 5 star hotel located in Paseo Marítimo with wonderful views of the Bay of Palma. A unique experience of traditional luxury and cutting-edge style inside this deluxe 171-room hotel surrounded by history and classic beauty. Rooms equipped with every comfort, excellent facilities and superb services. RedLevel Service in Superior Accommodation: The most superior range of personalized attendance. Admire stunning sunsets from our magnificent terrace or just relax by the pool with panoramic and exclusive views. Enjoy an authentic gourmet experience in our fine dining restaurant and the most innovative cocktails in our bars. It is surrounded by elegant restaurants and close to the most exclusive shops and boutiques and historic city centre of Palma de Mallorca. It is near the airport (15 minutes away). Located in an area noted for its cosmopolitan atmosphere and café terraces which buzz with activity both day and night. ... more   less 

Additional Information about Gran Melia Victoria

Address: Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Price Range: $230 - $472 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Victoria 5*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Priceline, Booking.com and Travelocity so you can book your Gran Melia Victoria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Victoria Hotel Palma De Mallorca
Gran Melia Hotel Victoria
Sol Melia Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca
Hotel Style:
#8 Business Hotel in Palma de Mallorca
#9 Family Hotel in Palma de Mallorca
#12 Romantic Hotel in Palma de Mallorca
#14 Luxury Hotel in Palma de Mallorca
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Victoria staff and other travellers.
18 questions
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Sunderland, United Kingdom
London, United Kingdom
over a year ago
over a year ago

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Questions? Get answers from Gran Melia Victoria staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a water view”
 of 5 bubbles Allen5Nob, 20 Mar 2017 | Read review
“The best rooms overlook the sea”
 of 5 bubbles Daveinthedales, 20 Mar 2017 | Read review
“Deluxe rooms with side sea view definitely worth the extra money”
 of 5 bubbles O3241PZjacquelineb, 16 Mar 2017 | Read review
“If your budget allows, Room 528 is a must! Fantastic views”
 of 5 bubbles , 1 Jan 2017 | Read review
“6th floor with view of cathedral works for us.”
 of 5 bubbles Blueqq, 28 Dec 2016 | Read review
5 of 5