I would come again. Nice staff although partially pretty bored :) Restaurant has good food but should change the menu more often. Price is obviously a bit high but expected in a 5 Star hotel far away from any other alternatives.
We just stayed 4 days but enjoyed every moment of it. The room was great, the landscape is beautiful and the breakfast is amazing, especially the fresh OJ and the tea selection. The pool area was perfect, especially that the kids pool was a bit away. Everybody at the front desk was helpful and kind. Wish every hotel was like this one. The only disadvantage is that you need a car or a taxi to move around to/from the hotel, but we decided to rent a car anyway as we wanted to see some of the villages and bays of the island.
Spent 3 days there and was amazed by how beautiful the hotel and surrounding are. I don’t play golf but I enjoyed playing tennis and there are lessons options. The rooms are very comfortable and the place is so quiet and peaceful ! Spa is great and sauna big and superb. Breakfast and diner food options are really good too. Only downside: only 1 bedtime room cleaning service on 3 nights.. that’s a shame Would highly recommend
Lovely hotel but that did not make up for the horrible service we received daily in the restaurant. Ignored at breakfast, servers would not seat us, just looked right through us. Not sure who I needed to know to be served coffee and orange juice. Frustrated every single morning and started my days off on the wrong foot. The food was wonderful and the chefs did an excellent job. It’s a shame sour serving staff is allowed to ruin your whole experience.
We stayed for 4 nights to celebrate our daughter wedding and can say from the moment we arrived to when we left we couldn't fault a thing. Ralf the Event planner did an amazing job and nothing was ever too much trouble for him. The whole wedding party had a fantastic time. The hotel is just the right size for our party and the children loved the kids pool and play area. Breakfast was always plentiful and well cooked with everything you need. The fruit choices as well as cheeses, ham, breads with so tasty. Rooms were bright and airy and always cleaned everyday, the beds were very comfortable and people in the party said they had never slept so well ! Thank you Sheraton you were a pleasure to stay at and would recommend to anyone to stay here :-)
This used to be one of my favourite hotels in Mallorca. High standards of service, beautiful house and a lot of peace and quiet. I stayed at this hotel more than ten times and this time was probably my last time. The standard of service and the beautiful gardens and house are still top. However, the peace and quiet for a relaxing holiday is not anymore what it used to be and what I would expect. Pool side behaviour is really, really annoying. Kids jumping into the pool from all side… even though there is a great separate family and pool area. I do appreciate that this is not and adults only hotel which is perfectly fine. However, I would expect pool side discipline to be kept at a normal level that guests without kids can enjoy their holidays too. Disappointing that quality of relaxation is not what it used to be at this hotel anymore.…
We stayed here in early July 2022. We had an amazing stay, It's a beautiful location, very peaceful and quiet. Room was clean, comfortable and quiet. Pool area was lovely. Outstanding staff - very attentive but not 'in your face'. Tapas restaurant was great. Early breakfast was quiet but later was more busy. Golf experience fantastic. Overall we thoroughly enjoyed our stay here - thank you.
We where greeated at the entrance by the valley that parked our car but to my surprise with out a receipt We whet down to the restaurant and got received with it's wonderful personal and had a lovely dinner When we requested the bill we received a bill that was for more or less half of what we had and we called the lady over the lovely lady explained that due to a issue with ther system they had issues closing accounts but she managed to get the correct one and we payed We left the restaurant around 22.30 Whent to reception to ask for the car she had no clue she opened a drawer and started to pull out keys and asked if they were ours after a cupple of keys I recognized they key according to the sticker I would be parked outside on the street??? I would have expected the valley to be called to get the car but that didn't happen!! We took the keys and went to the street but no car I went back to the reception and the person issued a key card to go to the garage to find the car but there was no reader for the outside door Again back to reception and I had to ask if she could show me the inside entrance to the garage she only directed me to go downstairs After looking for a bit i finally found a door that might be the correct one And I found the car and finally able to leav almost 45min after we left the table I found this lak off customer service appalling and I hope hotel manager will be able to rectify this horrible end to a other vise nice visit Regads Martin…
Great hotel with exceptional staff both at the check in desk and restaurant/bar. Perfectly located for the 3 golf courses nearby, the shuttle service was excellent. Food at the restaurant and also at the sister hotel were both first class. My only negative comment was that there was no entertainment in the hotel throughout our 2 week stay. in May/June. Golf courses a real challenge and buggies advisable in the heat.
Our first ever visit to this island of Spain. we landed at this world class property in April. the indoor and outdoor pool, stunning golf course and fun loving people. Particularly, amazed by the how we were helped my this person Mar Vasquez in the reception. she went out of her way and guided us to some of the finest restaurants, fun places and made our stay more pleasant. Kitchen staff for morning breakfast to room service was extra-ordinary. they took care of our special diet needs and gave us extra attention. I am going back soon.