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GPRO Valparaiso Palace & SPA

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Calle de Francesc Vidal Sureda 23, 07015 Palma de Mallorca, Majorca Spain
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Traveller (822)
360
Panoramas (4)
Room & Suite (104)

About

#49 of 96 hotels in Palma de Mallorca
Location
Cleanliness
Service
Value
Situated in an excellent location overlooking Palma de Mallorca's bay and sourrounded by magnificent gardens, yet only a few minutes from the city center. Rooms: large, luxurious rooms and suites, fully equipped with a furnished bathroom, hair dryer, bathrobe, heating / air-conditioning, SmartTV, minibar, safety deposit box and terrace with a magnificent panoramic view. Spa & Wellness Center: The HSPA invites you to relax in a truly luxurious style.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Babysitting
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Poolside bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Massage
Salon
Steam room
Baggage storage
Concierge
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Telephone
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Harbour View
Languages Spoken
English, Spanish, Catalan, German

Location

72Somewhat walkable
Grade: 72 out of 100
21Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
995Reviews63Q+A100Room tips
Traveller rating
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  • 49
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Popular mentions
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Most Recent
Robert M wrote a review Jan 2023
Port de Pollenca, Spain1 contribution
Super friendly and helpful staff in all of the hotel. Fantastic views of the whole of Palma from the room. Spa is great. Breakfast was also great only regret is we didn't stay for dinner the previous night. Highly recommend
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Recommend to book spa. Room with view very worthwhile
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Graytgirl wrote a review Dec 2022
Boston, Massachusetts2 contributions
The hotel is fine, what I expected; nice, clean, amazing views, etc. Tho, I booked this hotel over others because it had an indoor pool. I came as a single parent with my son. He loves to swim and it’s a bit cold for outdoor pools (December). Turns out the indoor pool is part of the spa. Kids can only use it from 10-1, AND it costs 15euro each for 1 hour (spa rate). So, what we thought would be a fun swimming vacation is actually just a bummer. 😒
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rayn M wrote a review Dec 2022
I must say I loved this hotel, I've been coming here for years and never had any problems. The breakfast is great, the rooms are very nice and the staff has always been pleasant. However, this last time has not been as enjoyable. In first place, the SPA, which has been my favourite in the island for a while, has been horrendous. In first place, we have to book in advance, which in understandable in order to not saturate the installations. However, when we got there, it was completely full, with a lot of noise and wet floors. We couldn't use the sauna because of the saturation, the pool was full, the jacuzzi was full... After this, when we decided to order some food, because we fancied a Indian curry, which they do not provide here. We asked if it was possible to bring the food to the room with Ramon the robot, and this is where the receptionist, being quite rude, said it was NOT POSSIBLE and said we should use the hotel restaurant. We would of happily paid for the robot service, but she did not even offer any other solutions, when later I found out it WAS POSSIBLE to use the service. More than this, when I went downstairs to pick it up, she didn't apologise for not being able to provide the service in a assertive manner, which is imperative in the hospitality business(we own many business), only was rude to me and definitely didn't make me feel welcome or comfortable. Thanks for asking. Ryan
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service, Atención al cliente/recepción at GPRO Valparaiso Palace & SPA
Responded 7 Dec 2022
Dear Ryan, We are extremely sorry to read that your last stay at the hotel did not meet your expectations and we apologize for any inconvenience. It is a pity trhat you did not ask to speak with the management while here as we could have found a solution to improve your experience. Please, be so kind to contact the management prior to your arrival in case you decide to give us a second opportunity. Season's greetings, Valparaiso Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TimDearden01 wrote a review Dec 2022
4 contributions3 helpful votes
After having been in Hospital for 5 days my wife and I decided to take a few days away in Palma Majorca to recharge my batteries, and as the old saying goes , just what the Dr ordered. Our stay here didn’t disappoint. The staff were superb in every way from the moment we walked through the door as were the staff in the spa. The only thing I think that could be touched up on is a bit of TLC in the spa as being salt water in the pools there’s a lot of rust visible and also the floors can be very slippery if your walking from the pool to the sauna / Steam room area and I slipped a couple of times
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service, Atención al cliente/recepción at GPRO Valparaiso Palace & SPA
Responded 7 Dec 2022
Dear Tim, First of all, thank you for your kind review. We are happy that your saty with us has been satisfctory and we will consider what you are reporting about the SPA to improve our service. We wish you a total recuperation. The team of Valparaiso
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sean P wrote a review Oct 2022
Tewkesbury, United Kingdom17 contributions19 helpful votes
Hotel and grounds nice ! About 20 Min transfer from airport. The hotel has nice pool areas and restaurant area. Palma’s old town is about a 30’mins walk or 10 euro taxi ride. Our room was nicely appointed with desk and sitting area The view and balcony overlooked the port The small bar area was smart but you will probably find better value for money in the town!
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Date of stay: October 2022Trip type: Travelled with friends
Room Tip: The cathedral is beautiful and the old town has a lovely shopping area worth a visit
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service, Atención al cliente/recepción at GPRO Valparaiso Palace & SPA
Responded 1 Dec 2022
Dear Sean, Thank you for sharing your impressions; we are glad that you enjoyed your stay with us and we hope to welcome you back as soon as possible. Kind regards, Valparaiso Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sue W wrote a review Oct 2022
1 contribution
We have stayed here several times and are never disappointed. This year coming back after the pandemic it seems like the Valparaiso have really upped their game. Everywhere is immaculate and the spa was really welcoming. We stayed in a Demi suite which was superb with wonderful views across the port to the Cathedral. The staff without exception are always really helpful and so friendly. I cannot recommend this hotel strongly enough, Palma is full of trendy boutique hotels but the Valparaiso is definitely top of my list
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service, Atención al cliente/recepción at GPRO Valparaiso Palace & SPA
Responded 1 Dec 2022
Dear Sue, It is always a pleasure to welcome you at Valparaiso; we hope to keep on doing so during many more years. Thank you for your nice review and kind regards Valparaiso Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jez G wrote a review Oct 2022
1 contribution
Can't really fault this hotel. Spotless communal areas, friendly domestic staff, professional reception staff, great choice at breakfast, great (salt water) pool area, spacious and well equipped room with a great view (6th floor sea view).
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Date of stay: September 2022
Value
Location
Service
Trip type: Travelled on business
Room Tip: upper floors with a sea view are a must
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service, Atención al cliente/recepción at GPRO Valparaiso Palace & SPA
Responded 1 Dec 2022
Dear Guest Thank you for sharing your impressions; we are glad that you enjoyed your stay with us and we hope to welcome you back as soon as possible.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GeordieReviewer wrote a review Oct 2022
Newcastle upon Tyne, United Kingdom66 contributions40 helpful votes
Superb hotel with amazing views from a secluded hotel. At the top of the hill over looking Palma. Easy access though to Palma via tax or bus. Beautiful pools on two levels and gardens and garden restaurant to enjoy lunch at. The staff were all very attentive and made our holiday so pleasurable. Beautiful spa with thermal zones and well equipped gym. Delicious breakfasts with so much choice. We ate out most nights but the nights we ate ate the bistro on the terrace were delicious
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service, Atención al cliente/recepción at GPRO Valparaiso Palace & SPA
Responded 1 Dec 2022
Dear Guest, Thank you for sharing your review; we are glad that you enjoyed your stay with us and we hope to welcome you back soon Kind regards, Valparaiso Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Remo T wrote a review Oct 2022
1 contribution
Everything was excellent, staff was friendly and helpful, the food was delicious, spa/ pools - super and most important - hotel room was spacious and comfortable. We really hope to come back sometime rgds Remo & Epp
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service, Atención al cliente/recepción at GPRO Valparaiso Palace & SPA
Responded 1 Dec 2022
Dear Remo, Thank you for sharing your impressions; we are glad that you enjoyed your stay with us and we hope to welcome you back as soon as possible. Kind regards, Valparaiso Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Agnes Sky wrote a review Sep 2022
6 contributions
Before the holidays I was looking for a really nice and posh Spa. This one exceeded my expectations from the very beginning . Biggest thank you for Marina's very efficient and helpful communication manner. (She is a rising star in the hospitality industry !). Our therapist Marcia and Daniela have amazing hands after their massage services I felt like a new person! ( If I could I would take them to London! We need such amazing people like them!). Finally Carmen was very attentive we had a very nice post treatment chat about products which were used for our treatment. I would definitely recommend this Spa for all our friends and would come back again to check the rest of the services menu. P.s For a little extra we got bubbles and a fruit platter which was a perfect note of our visit.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Guest Service, Atención al cliente/recepción at GPRO Valparaiso Palace & SPA
Responded 1 Dec 2022
Dear Agnes, thank you very much for your kind review. We are happy that you enjoyed your visit at the SPA and we hope to see you back soon. Kind regards, Valparaiso Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$135 - US$224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grupotel valparaiso palace hotel palma de mallorca
FORMERLY KNOWN AS
Grupotel Valparaiso Palace & Spa
LOCATION
SpainBalearic IslandsMajorcaPalma de Mallorca
NUMBER OF ROOMS
174
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GPRO VALPARAISO PALACE & SPA: UPDATED 2023 Hotel Reviews, Price Comparison and 1,063 Photos (Palma de Mallorca, Spain) - Tripadvisor

Frequently Asked Questions about GPRO Valparaiso Palace & SPA
Which popular attractions are close to GPRO Valparaiso Palace & SPA?
Nearby attractions include Porto Pi Centro Comercial (0.4 km) and Casino de Mallorca (0.4 km).
What are some of the property amenities at GPRO Valparaiso Palace & SPA?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at GPRO Valparaiso Palace & SPA?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at GPRO Valparaiso Palace & SPA?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at GPRO Valparaiso Palace & SPA?
Yes, free parking is available to guests.
What are some restaurants close to GPRO Valparaiso Palace & SPA?
Conveniently located restaurants include Rosa Del Mar Restaurante, Satrigo Palma, and Garito CafeBarClub.
Are there opportunities to exercise at GPRO Valparaiso Palace & SPA?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does GPRO Valparaiso Palace & SPA have airport transportation?
Yes, GPRO Valparaiso Palace & SPA offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at GPRO Valparaiso Palace & SPA?
Yes, dry cleaning and laundry service are offered to guests.
Does GPRO Valparaiso Palace & SPA offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at GPRO Valparaiso Palace & SPA?
The staff speaks multiple languages, including English, Spanish, German, and Catalan.